Recommended dishes: Cheese Fries, Supposed to Be a Double Steak Burger with Cheeseburger
Charell Stevenson
First time at this location, omg they are so nice and welcoming!! Food was definitely on point!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double 'N Cheese Steakburger' N Fries, Cheese Fries, Onion Rings
Alexis Burke
Delicious
Nicholas Tidwell
Don't go here late or you will not get good food this is horrible IDC if it's the last order of the night or not. I also don't care how short handed you are. Yal owe me
Atmosphere: 2
Food: 1
Service: 2
Heather Silver
My sister and I went through drive thru today and received excellent service! She ordered a Oreo mint shake and when the employee passed to me I grabbed it from the top and caused the lid to pop off. The shake went all over me. The two guys working were so sweet, they made another shake no problem and gave me napkins and a wet towel to clean up. They got us our food within a minute or two and it was hot and delicious! Thank you, again, to the employees who helped me clean up. They were very kind!
Atmosphere: 5
Food: 5
Service: 5
BigJ Aintfenna Playwitya
my favorite steak and shake still I can't wait 2 go back their customer service is
Atmosphere: 5
Food: 5
Service: 5
David McMillan
Came here for a doordash customer. Staff kept telling me the order was just about ready for over half an hour. After I finally started complaining the manager on duty told me they were only serving everyone in drive through first and that they had never even started my order. Unbelievable. I was not the only one in the lobby either. There were 4 families that had been there before I even arrived that had not gotten their food served either. Do not waste your time at this establishment. They do NOT care about you.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Lowe
This place is still trashy and slow. After seeing a few positive reviews in the last two months, I thought I'd give them another try. That was a bad idea. I ordered online for pickup, and it took 55 minutes to get a double cheeseburger and a shake. People who walked in 30 minutes after me got their bags before me. Four people were inside "working" and it was an absolute clown show. One guy on the grill doing everything and three others clowning around behind him instead of helping. Nobody working here has a clue what they're doing, and they don't even care enough to help their own team when busy. Don't waste your time or money here. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Kevin R
Doordash order was ready soon after I arrived. It was nice to be greeted upon entering and asked how they could be of service.
I don't leave reviews often but this was the best service I've had at a Steak n Shake in 10 years. Talked to the cook inside when picking up my online order, great guy, he said "have a nice day" to every customer leaving by name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double 'N Cheese Steakburger' N Fries
Kaleb Springer
very good
Atmosphere: 5
Food: 5
Service: 5
Amanda Hart
Horribk customer service!! Rude over the intercom. Placed order get to the window to pay,give her $100. She looked at the money and says "I can't take that." It's 12:50pm you are in the middle of lunch.. there was no I'm sorry we don't have change to break it ,just a rude "I can't take that . I said well then you can cancel my order because that's is what I have to pay. There was no apology just slammed the window.i come here quite often but I will not be back
Atmosphere: 1
Food: 1
Service: 1
Shelly Fossell
Love the
Atmosphere: 3
Food: 5
Service: 4
Kristy Payne
My food be cold and they never fix my sandwich right ….
New owners and staff, and amazing food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Supposed to Be a Double Steak Burger with Cheeseburger
First time at this location, omg they are so nice and welcoming!! Food was definitely on point!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double 'N Cheese Steakburger' N Fries, Cheese Fries, Onion Rings
Delicious
Don't go here late or you will not get good food this is horrible IDC if it's the last order of the night or not. I also don't care how short handed you are. Yal owe me
Atmosphere: 2
Food: 1
Service: 2
My sister and I went through drive thru today and received excellent service! She ordered a Oreo mint shake and when the employee passed to me I grabbed it from the top and caused the lid to pop off. The shake went all over me. The two guys working were so sweet, they made another shake no problem and gave me napkins and a wet towel to clean up. They got us our food within a minute or two and it was hot and delicious! Thank you, again, to the employees who helped me clean up. They were very kind!
Atmosphere: 5
Food: 5
Service: 5
my favorite steak and shake still I can't wait 2 go back their customer service is
Atmosphere: 5
Food: 5
Service: 5
Came here for a doordash customer. Staff kept telling me the order was just about ready for over half an hour. After I finally started complaining the manager on duty told me they were only serving everyone in drive through first and that they had never even started my order. Unbelievable. I was not the only one in the lobby either. There were 4 families that had been there before I even arrived that had not gotten their food served either. Do not waste your time at this establishment. They do NOT care about you.
Atmosphere: 1
Food: 1
Service: 1
This place is still trashy and slow. After seeing a few positive reviews in the last two months, I thought I'd give them another try. That was a bad idea. I ordered online for pickup, and it took 55 minutes to get a double cheeseburger and a shake. People who walked in 30 minutes after me got their bags before me. Four people were inside "working" and it was an absolute clown show. One guy on the grill doing everything and three others clowning around behind him instead of helping. Nobody working here has a clue what they're doing, and they don't even care enough to help their own team when busy. Don't waste your time or money here. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Doordash order was ready soon after I arrived. It was nice to be greeted upon entering and asked how they could be of service.
Atmosphere: 5
Food: 5
Service: 5
Clean place, good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don't leave reviews often but this was the best service I've had at a Steak n Shake in 10 years. Talked to the cook inside when picking up my online order, great guy, he said "have a nice day" to every customer leaving by name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double 'N Cheese Steakburger' N Fries
very good
Atmosphere: 5
Food: 5
Service: 5
Horribk customer service!! Rude over the intercom. Placed order get to the window to pay,give her $100. She looked at the money and says "I can't take that." It's 12:50pm you are in the middle of lunch.. there was no I'm sorry we don't have change to break it ,just a rude "I can't take that . I said well then you can cancel my order because that's is what I have to pay. There was no apology just slammed the window.i come here quite often but I will not be back
Atmosphere: 1
Food: 1
Service: 1
Love the
Atmosphere: 3
Food: 5
Service: 4
My food be cold and they never fix my sandwich right ….
Atmosphere: 2
Food: 1
Service: 2