Ordered dinner delivery for the family thru the Subway app from their new menu and paid extra for double their new toppings. The app ordered from this Broadway store saying it was the "participating location" that carried these items. The doordash driver (the app didn't mention it was going to use doordash nor the extra charges that would incur) was a nice guy. But the sandwiches had NOTHING of the toppings ordered. I got bread, a few slices of meat, mayonnaise, and no cheese. No double anything. No new menu sandwiches. I called the store and they said they don't have any of those toppings or new menu items. I asked why didn't they just call me and tell me and they said "Well, we can't just call everyone who orders things we don't have"... HOW OFTEN DOES THIS HAPPEN?! Then the manager offered me a $5 refund, when I spent almost $50, but only IF I bring him the sandwiches back. What were they going to do, re-use them? Gross! Besides, I said, I ordered delivery so I wouldn't have to go up to the store because I'm disabled and can't right now. Then he got aggressive with me and said he's going to come to my house and get them, like he was threatening me. I called his bluff and said "come get them, then" and suddenly he stammered something about not having my address (my address is printed at the top of the receipt, so of course he does).I finally called doordash and they were very nice. I explained if I were to call my credit card company and dispute the transaction, it would cancel the tip for the driver, and that's not fair to him. So doordash is contacting Subway's corporate office to get me refunded without taking away the delivery guy's money.
Melisa Peña
If i can give 0 stars it would be better, employees have very bad attitude they don’t listen to you when ordering and throw utensils when you correct them because they get mad. Subway its good but employees nothing near to nice
Mahmud Kadimov
I asked nicely the guy who was making me a sandwich to change his gloves after he was done with the customer in front of me, and he was very rude about it. He was bit#ing all the time he was making my sandwich. I wanted to leave in the middle, but I was too hungry, didn't eat the whole day. No one should ask him to change his gloves, it's Subway rules, and you have to do it without people asking you to do so.
Atmosphere: 1
Food: 5
Service: 1
Mischeale Hollingsworth
Always a great time at Subway..fresh ingredients and friendly service ?
Atmosphere: 5
Food: 5
Service: 5
Ms. Peaches
They were so fresh and oh so delicious I loved the food. It was made correctly right before my eyes. Yum?✨
Jason Pittman
Horrible absolutely...staff didn't take orders due to interaction with friends from neighborhood...food was dry and not fresh which is weird considering they make it right in front of you..And establishment was dirty with food on tables...I would highly recommend others go to a decent subway at other locations ??.. Lowest score 0 outta 5!
Worst subway I’ve ever been to. The people were rude and didn’t toast my sandwich and/or add the oil and vinegar I requested from my online order. Not to mention they didn’t have any of the drinks that we tried to order.
Crystal Thomas
I ordered online from this Subway at around 7pm and when I arrived to pick up my order they where closed. I was super mad because it states online that they closed at 10pm but this wasn't the case at all. Now I'm stuck with the task of getting a refund for my order because it was paid for online when I placed the order. It took me a few days to get in touch with the right person to give me a refund and after that I still had to wait 3 or 4 business days for it to apply to my card. Never again will I order from this Subway online or any other line because their protocols are screwed up and I feel if I'm ordering fast food then I expect to get fast service and food but with this location I got neither.
Themba Tshibanda
I love the workers. They were so helpful & courteous. Food is good for a subway but the staff is key.
D WALKER
Service was slow....food was hot and up to par.
Phil Kammann
Been waiting in line with no response at the drive through.
Parking: 8 parking spaces are available
Clowns working. Rude, lying about
Atmosphere: 1
Food: 2
Service: 1
Fresh food and great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Didn’t add what I asked for on my online
Service: 1
Ordered dinner delivery for the family thru the Subway app from their new menu and paid extra for double their new toppings. The app ordered from this Broadway store saying it was the "participating location" that carried these items. The doordash driver (the app didn't mention it was going to use doordash nor the extra charges that would incur) was a nice guy. But the sandwiches had NOTHING of the toppings ordered. I got bread, a few slices of meat, mayonnaise, and no cheese. No double anything. No new menu sandwiches. I called the store and they said they don't have any of those toppings or new menu items. I asked why didn't they just call me and tell me and they said "Well, we can't just call everyone who orders things we don't have"... HOW OFTEN DOES THIS HAPPEN?! Then the manager offered me a $5 refund, when I spent almost $50, but only IF I bring him the sandwiches back. What were they going to do, re-use them? Gross! Besides, I said, I ordered delivery so I wouldn't have to go up to the store because I'm disabled and can't right now. Then he got aggressive with me and said he's going to come to my house and get them, like he was threatening me. I called his bluff and said "come get them, then" and suddenly he stammered something about not having my address (my address is printed at the top of the receipt, so of course he does).I finally called doordash and they were very nice. I explained if I were to call my credit card company and dispute the transaction, it would cancel the tip for the driver, and that's not fair to him. So doordash is contacting Subway's corporate office to get me refunded without taking away the delivery guy's money.
If i can give 0 stars it would be better, employees have very bad attitude they don’t listen to you when ordering and throw utensils when you correct them because they get mad. Subway its good but employees nothing near to nice
I asked nicely the guy who was making me a sandwich to change his gloves after he was done with the customer in front of me, and he was very rude about it. He was bit#ing all the time he was making my sandwich. I wanted to leave in the middle, but I was too hungry, didn't eat the whole day. No one should ask him to change his gloves, it's Subway rules, and you have to do it without people asking you to do so.
Atmosphere: 1
Food: 5
Service: 1
Always a great time at Subway..fresh ingredients and friendly service ?
Atmosphere: 5
Food: 5
Service: 5
They were so fresh and oh so delicious I loved the food. It was made correctly right before my eyes. Yum?✨
Horrible absolutely...staff didn't take orders due to interaction with friends from neighborhood...food was dry and not fresh which is weird considering they make it right in front of you..And establishment was dirty with food on tables...I would highly recommend others go to a decent subway at other locations ??.. Lowest score 0 outta 5!
Restaurantji Recommends
Worst subway I’ve ever been to. The people were rude and didn’t toast my sandwich and/or add the oil and vinegar I requested from my online order. Not to mention they didn’t have any of the drinks that we tried to order.
I ordered online from this Subway at around 7pm and when I arrived to pick up my order they where closed. I was super mad because it states online that they closed at 10pm but this wasn't the case at all. Now I'm stuck with the task of getting a refund for my order because it was paid for online when I placed the order. It took me a few days to get in touch with the right person to give me a refund and after that I still had to wait 3 or 4 business days for it to apply to my card. Never again will I order from this Subway online or any other line because their protocols are screwed up and I feel if I'm ordering fast food then I expect to get fast service and food but with this location I got neither.
I love the workers. They were so helpful & courteous. Food is good for a subway but the staff is key.
Service was slow....food was hot and up to par.
Been waiting in line with no response at the drive through.