The woman who made our subs was amazing. She had so many little tips and tricks. And a great sense of humor.Vegetarian options: Everything. Just don't get any meat options.
Atmosphere: 5
Food: 5
Service: 5
Ralph Mcgee
They need better hygiene practices of changing their disposable gloves while making sandwiches. We have had staff stop in the middle of making our sandwich to ring up another customers cash & then return to making our sandwich with the same gloves. Also have seen a few use the mop on floor & then attempt to make a sandwich with the same gloves! Ugh!
Atmosphere: 3
Food: 3
Service: 3
Dawn M
The lady who is working today is very rude disrespectful l, and down right made me feel unwelcome. I have a dietary restriction and she said and I quote I DO NOT CARE EHAT DO U WANT,when I was trying to explain what I needed, lg you don't listen you can seriously hurt someone when it comes to dietary issues..... be respectful to your customers, I was in the business over 20 years wr are not always right but we are when a certain food could kill you....Be kinder to your next set of customers you get today kindness goes farther then your stinky additude .....
Atmosphere: 1
Food: 5
Service: 1
Rhonda Kershner
The last two times we have been at this restaurant, the service has been terrible. The last time, we did the drive through and when the girl read back the order and it was wrong, she was very rude and acted like it was our fault. We didn’t even know that the item she told us was on the menu. This time my husband went by to get me a sandwich. I had texted him that I wanted a BMT and he read it to her straight from the text. She even repeated back what it was and I still got the wrong sandwich. Instead of salami, pepperoni and ham, I got roast beef, ham and turkey. My husband said she told him she was the only one there and appeared to be mad about it.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: The Ultimate B M T
randy whittecar
I ordered "the boss" sandwich which is a meatball sub with mozzarella cheese and pepperoni on it(i added jalapenos). girlfriend picked up the order and brought it home. When i opened it there was no cheese or pepperoni on it just meatballs and jalapenos. checked receipt first and made sure i ordered it correctly and it specifically said meatball with pep and mozz add jalapenos. called and they said i needed to come back up there. When i arrived they were asking me if i ate all of the sandwich or part of it saying they needed it back to replace it with what i ordered. i luckily had it with me and had only take one or 2 bites out of it before i realized something was missing. They took the sandwich and actually opened it up and inspected it which i have never seen a fast food place do before. usually they don't even ask for it back and if they do take it back they just throw it away not inspect it like you lied to them... while they were making the sandwich i asked if they could give me a drink for my trouble of having to drive 15 minutes each way to get this fixed. one girl said she could probably do that and after talking to another girl they decided they could only offer me either a cup of water or a discount on some chips or cookies which i declined. was a poor experience and will not be going back ive seen several other reviews that look like this place has new owners and they dont seem to care about the customer or the customer service. they will learn soon in a small town thats not how to operate if you plan on staying open very long.
Atmosphere: 1
Food: 1
Service: 1
Marilynn Worley
Didn’t follow the special instructions. Called and was talk to like it was my fault that they didn’t read the special instructions. Was also told there was no special instructions. Very rude service
Landon Estes
Sandwich was terrible! and I had a card(from school fundraiser) which gives a free cookie w/purchase and they would not honor it because they have new owners so they were arguing about it. I would give less than 1 star if that were an option. Do better Subway!
Atmosphere: 1
Food: 1
Service: 1
travis collins
The food was good but the help didn't seem to want to be there very snippy and rude because I didn't want the veggies that came on the sandwich started making without asking what I wanted on
Atmosphere: 1
Food: 5
Service: 1
John Beth
Great experience at this location and employee's are friendly and awesome.
Terrible customer service.I went in today & got a BLT. There were people in training, I understand training your employees correctly but when the customer has to ask repeatedly for extra ingredients on a sandwich that’s not correct training. A BLT should come with ample lettuce and tomato as it is the bones of the sandwich. My issue with todays service was the gal in charge, I assume the manager/owner was standing by the register telling the trainee to stop putting ingredients on my sandwich. So much so, the trainee picked black olives off of my sandwich to put back into the bin only for me to have to ask yet again for a few more olive slices. I was informed 3, yes THREE olive slices are allowed per 6 inch sandwich.I will not be returning to a subway that requires customers to badger the employees for ingredients.
Atmosphere: 3
Food: 5
Service: 1
Earnest
Never fails, everywhere I go. that particular subway doesn't use the deals in the app. However otherwise friendly service.
Atmosphere: 4
Food: 4
Service: 4
Rowland Head
Always a Great food!
Atmosphere: 5
Food: 5
Service: 5
The D.
Ok, a month ago, last time we came, I gave a great review, but service must depend on who's working that day. Today it wasn't busy at all around 11:15 am, but no "Happy to serve you" or even "We really like business" attitude. Since one month ago they offered to chop our salad we asked if it can be chopped and were told, "No, we don't do that anymore". The way the other employee looked her made us made us wonder if it was even true or made up on the spot. We really felt like we were putting them out by serving us at all, and we really don't want to put anyone out. There are other great options around for a quick lunch. Maybe it was just a bad day for somebody but by the looks of the other reviews, maybe this is the norm?
Good, clean, fresh food but very expensive
Atmosphere: 4
Food: 4
Service: 4
The woman who made our subs was amazing. She had so many little tips and tricks. And a great sense of humor.Vegetarian options: Everything. Just don't get any meat options.
Atmosphere: 5
Food: 5
Service: 5
They need better hygiene practices of changing their disposable gloves while making sandwiches. We have had staff stop in the middle of making our sandwich to ring up another customers cash & then return to making our sandwich with the same gloves. Also have seen a few use the mop on floor & then attempt to make a sandwich with the same gloves! Ugh!
Atmosphere: 3
Food: 3
Service: 3
The lady who is working today is very rude disrespectful l, and down right made me feel unwelcome. I have a dietary restriction and she said and I quote I DO NOT CARE EHAT DO U WANT,when I was trying to explain what I needed, lg you don't listen you can seriously hurt someone when it comes to dietary issues..... be respectful to your customers, I was in the business over 20 years wr are not always right but we are when a certain food could kill you....Be kinder to your next set of customers you get today kindness goes farther then your stinky additude .....
Atmosphere: 1
Food: 5
Service: 1
The last two times we have been at this restaurant, the service has been terrible. The last time, we did the drive through and when the girl read back the order and it was wrong, she was very rude and acted like it was our fault. We didn’t even know that the item she told us was on the menu. This time my husband went by to get me a sandwich. I had texted him that I wanted a BMT and he read it to her straight from the text. She even repeated back what it was and I still got the wrong sandwich. Instead of salami, pepperoni and ham, I got roast beef, ham and turkey. My husband said she told him she was the only one there and appeared to be mad about it.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: The Ultimate B M T
I ordered "the boss" sandwich which is a meatball sub with mozzarella cheese and pepperoni on it(i added jalapenos). girlfriend picked up the order and brought it home. When i opened it there was no cheese or pepperoni on it just meatballs and jalapenos. checked receipt first and made sure i ordered it correctly and it specifically said meatball with pep and mozz add jalapenos. called and they said i needed to come back up there. When i arrived they were asking me if i ate all of the sandwich or part of it saying they needed it back to replace it with what i ordered. i luckily had it with me and had only take one or 2 bites out of it before i realized something was missing. They took the sandwich and actually opened it up and inspected it which i have never seen a fast food place do before. usually they don't even ask for it back and if they do take it back they just throw it away not inspect it like you lied to them... while they were making the sandwich i asked if they could give me a drink for my trouble of having to drive 15 minutes each way to get this fixed. one girl said she could probably do that and after talking to another girl they decided they could only offer me either a cup of water or a discount on some chips or cookies which i declined. was a poor experience and will not be going back ive seen several other reviews that look like this place has new owners and they dont seem to care about the customer or the customer service. they will learn soon in a small town thats not how to operate if you plan on staying open very long.
Atmosphere: 1
Food: 1
Service: 1
Didn’t follow the special instructions. Called and was talk to like it was my fault that they didn’t read the special instructions. Was also told there was no special instructions. Very rude service
Sandwich was terrible! and I had a card(from school fundraiser) which gives a free cookie w/purchase and they would not honor it because they have new owners so they were arguing about it. I would give less than 1 star if that were an option. Do better Subway!
Atmosphere: 1
Food: 1
Service: 1
The food was good but the help didn't seem to want to be there very snippy and rude because I didn't want the veggies that came on the sandwich started making without asking what I wanted on
Atmosphere: 1
Food: 5
Service: 1
Great experience at this location and employee's are friendly and awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Italian B M T
Restaurantji Recommends
Terrible customer service.I went in today & got a BLT. There were people in training, I understand training your employees correctly but when the customer has to ask repeatedly for extra ingredients on a sandwich that’s not correct training. A BLT should come with ample lettuce and tomato as it is the bones of the sandwich. My issue with todays service was the gal in charge, I assume the manager/owner was standing by the register telling the trainee to stop putting ingredients on my sandwich. So much so, the trainee picked black olives off of my sandwich to put back into the bin only for me to have to ask yet again for a few more olive slices. I was informed 3, yes THREE olive slices are allowed per 6 inch sandwich.I will not be returning to a subway that requires customers to badger the employees for ingredients.
Atmosphere: 3
Food: 5
Service: 1
Never fails, everywhere I go. that particular subway doesn't use the deals in the app. However otherwise friendly service.
Atmosphere: 4
Food: 4
Service: 4
Always a Great food!
Atmosphere: 5
Food: 5
Service: 5
Ok, a month ago, last time we came, I gave a great review, but service must depend on who's working that day. Today it wasn't busy at all around 11:15 am, but no "Happy to serve you" or even "We really like business" attitude. Since one month ago they offered to chop our salad we asked if it can be chopped and were told, "No, we don't do that anymore". The way the other employee looked her made us made us wonder if it was even true or made up on the spot. We really felt like we were putting them out by serving us at all, and we really don't want to put anyone out. There are other great options around for a quick lunch. Maybe it was just a bad day for somebody but by the looks of the other reviews, maybe this is the norm?
My sandwich was super good this time!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki