I'm not sure what is going on with this Biloxi Walmart Subway location, but I think every other subway needs to take note. I ordered several subs on the app, one of them being the Subway club. Right after I ordered, I received a phone call from the restaurant letting me know that one of the meats (ham) was not available. She gave me several options, one option was to add more turkey and roast beef to the sandwich, which is the one I chose. She was so friendly and professional and engaging. I was thankful for the call and told her as much. To add to that, when we picked up our order and brought it home, we found a handwritten-note apologizing for the inconvenience on a complementary 12-inch chocolate chip cookie. I do not remember the last time I had such professional and friendly service. And all the sandwiches were excellent...well made and delicious. She went above and beyond, and the service was impeccable.
Atmosphere: 5
Food: 5
Service: 5
John Cockrell
My favorite Subway, always friendly, clean, on task.
Atmosphere: 5
Food: 5
Service: 5
Jim D.
I've always gotten good service there and the food's pretty good real close to my house and people always feel like
Josh
No coupons accepted, no bueno
Michael Brooks
Awful store. Don’t abide by published hours of operation. Don’t honor coupons. Terrible excuse for a franchised Subway store.
Michelle (notthatkid)
I'm a walmart employee and usually buy something everytime I go in just so I can sit on my break and this 1 time I didn't and the OWNER was there and he literally CUSSED at me. I completely get if he'd have only asked me to leave to make rook for paying customers but no. He literally CUSSED at me like for no reason. I wasn't making a ruckus or anything I was just sitting on my phone and I've also never interacted with his man before and his first few words to me where rude and disrespectful. I love most of the employees and they deserve better. If they are rude it's probably bc that's how the OWNER is too.
Joseph Lewis Matturri Jr
Will create Sandwiches to your specifications for a reasonable amount of Money.
Otis Roland
Bad customer service, hatred and lacking respect. They allow nasty significant others in back inside of the service where food is being prepared. Not a place I suggest people to eat i see this.
Amber Surdam
While I was ordering my food, a deaf Walmart worker used a pen and paper to write on, the Subway worker with a flowered mask handled the pen and paper with her gloves on. She didn’t change the gloves and then proceeded to touch the meat and vegetables without changing them. She then goes to the register and takes a payment. She still doesn’t change her gloves and then helps the person behind me. I confront the worker, and she makes excuses as to why she doesn’t change her gloves. I won’t be eating there again.
Who the employee working dec 12 at or around 9AM was absolutely so rude. After I waited for her to finish her conversation I proceeded to tell her I wanted the breakfast combo. She then shakes her head and throws her hands up and responds with WHAT DO YOU WANT. As if she had just stood there waiting on me! I’ll never go back. I politely told her I changed my mind and walked out. I highly recommend reprimanding this employee. This is not how you treat your guests. This will only happen again. Terrible.
Thought Well
Superior service, food, and restaurant cleanliness! One of the best fast food dinning experiences on the MS Gulf Coast!
Kallan Lierl
Rudest woman I have ever dealt with at a subway. Took her forever to get to us when they had no customers. Had a terrible attitude about some garlic butter spread. Completely refused to put it on a sandwich. Will never use this location again, and hope that woman gets an attitude check.
Keilani H.
Never go to this Subway because the staff were all sitting down when I walked into this Subway location. It was not clean. The staff was not friendly. The staff member did not know how to run a gift card either. She was very rude when I asked her to try again with the gift card as well.
Cassandra Mortenson
Absolutely horrible. Sat in the dinning room for ten minutes before I hollered into the back of the store, where whomever was to make an attempt to get someones attention considering it was almost 10 and I wanted to order before it closed .I got there at 9:35 pm and when I finally said something it was 9:45 which was when she told me that the store was closed .The woman that YELLED at me and gave me an incredibly rude attitude never even had the audacity to peek her head around the corner. I will NEVER return to this store .One of the worst subways I've EVER been to ! !
I'm not sure what is going on with this Biloxi Walmart Subway location, but I think every other subway needs to take note. I ordered several subs on the app, one of them being the Subway club. Right after I ordered, I received a phone call from the restaurant letting me know that one of the meats (ham) was not available. She gave me several options, one option was to add more turkey and roast beef to the sandwich, which is the one I chose. She was so friendly and professional and engaging. I was thankful for the call and told her as much. To add to that, when we picked up our order and brought it home, we found a handwritten-note apologizing for the inconvenience on a complementary 12-inch chocolate chip cookie. I do not remember the last time I had such professional and friendly service. And all the sandwiches were excellent...well made and delicious. She went above and beyond, and the service was impeccable.
Atmosphere: 5
Food: 5
Service: 5
My favorite Subway, always friendly, clean, on task.
Atmosphere: 5
Food: 5
Service: 5
I've always gotten good service there and the food's pretty good real close to my house and people always feel like
No coupons accepted, no bueno
Awful store. Don’t abide by published hours of operation. Don’t honor coupons. Terrible excuse for a franchised Subway store.
I'm a walmart employee and usually buy something everytime I go in just so I can sit on my break and this 1 time I didn't and the OWNER was there and he literally CUSSED at me. I completely get if he'd have only asked me to leave to make rook for paying customers but no. He literally CUSSED at me like for no reason. I wasn't making a ruckus or anything I was just sitting on my phone and I've also never interacted with his man before and his first few words to me where rude and disrespectful. I love most of the employees and they deserve better. If they are rude it's probably bc that's how the OWNER is too.
Will create Sandwiches to your specifications for a reasonable amount of Money.
Bad customer service, hatred and lacking respect. They allow nasty significant others in back inside of the service where food is being prepared. Not a place I suggest people to eat i see this.
While I was ordering my food, a deaf Walmart worker used a pen and paper to write on, the Subway worker with a flowered mask handled the pen and paper with her gloves on. She didn’t change the gloves and then proceeded to touch the meat and vegetables without changing them. She then goes to the register and takes a payment. She still doesn’t change her gloves and then helps the person behind me. I confront the worker, and she makes excuses as to why she doesn’t change her gloves. I won’t be eating there again.
Yummmmmm
Restaurantji Recommends
Who the employee working dec 12 at or around 9AM was absolutely so rude. After I waited for her to finish her conversation I proceeded to tell her I wanted the breakfast combo. She then shakes her head and throws her hands up and responds with WHAT DO YOU WANT. As if she had just stood there waiting on me! I’ll never go back. I politely told her I changed my mind and walked out. I highly recommend reprimanding this employee. This is not how you treat your guests. This will only happen again. Terrible.
Superior service, food, and restaurant cleanliness! One of the best fast food dinning experiences on the MS Gulf Coast!
Rudest woman I have ever dealt with at a subway. Took her forever to get to us when they had no customers. Had a terrible attitude about some garlic butter spread. Completely refused to put it on a sandwich. Will never use this location again, and hope that woman gets an attitude check.
Never go to this Subway because the staff were all sitting down when I walked into this Subway location. It was not clean. The staff was not friendly. The staff member did not know how to run a gift card either. She was very rude when I asked her to try again with the gift card as well.
Absolutely horrible. Sat in the dinning room for ten minutes before I hollered into the back of the store, where whomever was to make an attempt to get someones attention considering it was almost 10 and I wanted to order before it closed .I got there at 9:35 pm and when I finally said something it was 9:45 which was when she told me that the store was closed .The woman that YELLED at me and gave me an incredibly rude attitude never even had the audacity to peek her head around the corner. I will NEVER return to this store .One of the worst subways I've EVER been to ! !