I've stopped multiple times. Just passing thru. I like their burgers and hot dogs. Will stop by again in the future when I'm passing through.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Krystals
Margaret Sumrall
Stopped here coming from being at ER all night. My husband went inside to order & they told him only the drive thru was open. We waited for about 10 minutes, no one answered. My husband pulled up and knocked on window after just sitting there waiting for another 5 minutes. The guy was just standing by the window and knocked on the window after my husband did, and just ignored us.
Service: 1
Eric Beauchamp
love my job
Ken Holm
Entered the drive through at 745p with 2 cars in front of me. Placed my order. In 20 minutes, I never made it to the window to pay. The 2 cars in front of me never moved. I abandoned my order.
Service: 1
Mary Ingram
The service was great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Krystals
Tara Richmond
Do not expect the full menu after 8pm.
Atmosphere: 2
Food: 3
Service: 2
Brenda
Love that Lil Chic. It's expensive but ? delicious. There was a young lady, very young learning to take orders and run the cash register. Very sweet.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Slider
Lisa Wiggin
Drive through ordering is broken, so you order when you get to the window... no customers in the store.... took 22 minutes for a sack of
Terrible!!!! Haven't had Krystal in some time. Driving thru from Texas. Wife and I stopped in for lunch. The bun literally scratched the roof of my mouth! Both my meal and my wife's meal was as stale as could possibly be! While it has been awhile since we have had Krystal's, this has never happened to us. The meat was as dry as the buns, like a piece of leather. If I hadn't been in a rush, I would have gotten off the highway and returned the food. Someone please look into the quality of food this place is putting out! It's not fit to eat!
tamila Rankin
The bacon and cheese burgers were cold, and tha bacon tasted as if it was leftover from breakfast. The burger also had like a spoiled smell to them, and my fries were cold. The only thing I really enjoyed was the cold Coca-Cola I had.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Chicken Sandwich
Scott Holder
Very friendly staff. Food was good and hot.
Atmosphere: 5
Food: 5
Service: 5
Sidney Green
I was so looking forward to having a Krystal burger as there are no locations where I live. Was first disappointed when the Krystal location in Meridian, MS (where I was visiting) was closed permanently. I had previously visited the Krystal location in Brandon, MS last year on my way to the Jackson, MS airport to return home. Figured I’d do the same this year. Ordered 2 double bacon Krystal burgers “plain”. For some reason, my order was confusing. I repeated more than once that I only wanted bacon and cheese. Store was not busy. Took an inordinate amount of time to get my order. Not a big deal. Check my order and it looked correct. Took a bite and immediately had to spit it out. Cold is an understatement. Also, it looked and tasted like mustard had been scraped off. I had a flight to catch and politely asked for a refund. The cashier apologized and seemed ready to oblige. The cashier notified the person working the grill (who I assume was the supervisor). I informed that the burger was cold and not plain as I had requested. The supervisor said “we don’t know how to do refunds”. She then shouted at me that the burgers weren’t cold - they just came off the grill. I offered for her to feel the burgers and look at them - they were grey. She said that the only thing she could do was remake the order in a “take it or leave it” tone. I could tell by the reactions of the other employees that she is a confrontational type. I really wasn’t in the mood to get into it with a fast food worker and focused on ensuring my food was made correctly. I saw her scrape of onions on my burgers - not a big deal. What IS a big deal? Having to deal with this type of disrespect when there are so many other choices out there. This “supervisor” needs some serious retraining or this location will close too. I’ll be back next year and will be surprised if this location is still open.
I've stopped multiple times. Just passing thru. I like their burgers and hot dogs. Will stop by again in the future when I'm passing through.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Krystals
Stopped here coming from being at ER all night. My husband went inside to order & they told him only the drive thru was open. We waited for about 10 minutes, no one answered. My husband pulled up and knocked on window after just sitting there waiting for another 5 minutes. The guy was just standing by the window and knocked on the window after my husband did, and just ignored us.
Service: 1
love my job
Entered the drive through at 745p with 2 cars in front of me. Placed my order. In 20 minutes, I never made it to the window to pay. The 2 cars in front of me never moved. I abandoned my order.
Service: 1
The service was great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Krystals
Do not expect the full menu after 8pm.
Atmosphere: 2
Food: 3
Service: 2
Love that Lil Chic. It's expensive but ? delicious. There was a young lady, very young learning to take orders and run the cash register. Very sweet.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Slider
Drive through ordering is broken, so you order when you get to the window... no customers in the store.... took 22 minutes for a sack of
Atmosphere: 4
Food: 4
Service: 2
Gotta get a a
Atmosphere: 5
Food: 5
Service: 3
One my all time favorite to bust food is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Krystals
Restaurantji Recommends
Food used to be much better. Service so
Atmosphere: 4
Food: 3
Service: 3
Terrible!!!! Haven't had Krystal in some time. Driving thru from Texas. Wife and I stopped in for lunch. The bun literally scratched the roof of my mouth! Both my meal and my wife's meal was as stale as could possibly be! While it has been awhile since we have had Krystal's, this has never happened to us. The meat was as dry as the buns, like a piece of leather. If I hadn't been in a rush, I would have gotten off the highway and returned the food. Someone please look into the quality of food this place is putting out! It's not fit to eat!
The bacon and cheese burgers were cold, and tha bacon tasted as if it was leftover from breakfast. The burger also had like a spoiled smell to them, and my fries were cold. The only thing I really enjoyed was the cold Coca-Cola I had.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Chicken Sandwich
Very friendly staff. Food was good and hot.
Atmosphere: 5
Food: 5
Service: 5
I was so looking forward to having a Krystal burger as there are no locations where I live. Was first disappointed when the Krystal location in Meridian, MS (where I was visiting) was closed permanently. I had previously visited the Krystal location in Brandon, MS last year on my way to the Jackson, MS airport to return home. Figured I’d do the same this year. Ordered 2 double bacon Krystal burgers “plain”. For some reason, my order was confusing. I repeated more than once that I only wanted bacon and cheese. Store was not busy. Took an inordinate amount of time to get my order. Not a big deal. Check my order and it looked correct. Took a bite and immediately had to spit it out. Cold is an understatement. Also, it looked and tasted like mustard had been scraped off. I had a flight to catch and politely asked for a refund. The cashier apologized and seemed ready to oblige. The cashier notified the person working the grill (who I assume was the supervisor). I informed that the burger was cold and not plain as I had requested. The supervisor said “we don’t know how to do refunds”. She then shouted at me that the burgers weren’t cold - they just came off the grill. I offered for her to feel the burgers and look at them - they were grey. She said that the only thing she could do was remake the order in a “take it or leave it” tone. I could tell by the reactions of the other employees that she is a confrontational type. I really wasn’t in the mood to get into it with a fast food worker and focused on ensuring my food was made correctly. I saw her scrape of onions on my burgers - not a big deal. What IS a big deal? Having to deal with this type of disrespect when there are so many other choices out there. This “supervisor” needs some serious retraining or this location will close too. I’ll be back next year and will be surprised if this location is still open.
Atmosphere: 1
Food: 1
Service: 1