Took my first bite of sushi and spat it out immediately. I can't describe how vile and rancid it tasted. Food from the main buffet was at least edible, but that's the best I can say. Don't do it.
Atmosphere: 2
Food: 1
Service: 2
Kyle Hogan
Food was trash even for a little hole in the wall chinese buffet . Didnt expect much to start with just a quick bite but it was terrible the tea taste like sugar water and the waitresses had terrible
Atmosphere: 1
Food: 1
Service: 1
Dallas DeRouen
Food was OK. Employees were rude. My wife wanted tea to go. They would not let her. They said you couldn't take beverages out the door. Will never go back.
Atmosphere: 2
Food: 3
Service: 2
Kemiyah Clark
Customer service was horrible. It was a red flag when I walked in because the little old lady was very rude. Food was old and cold and when I told them about it they tried to make it seem like I was crazy saying the other customers didn’t complain about it.
Atmosphere: 1
Food: 1
Service: 1
Tiffany L.
RATING NEGATIVE ZERO!! DO NOT WASTE YOUR MONEY HERE!! On March the 13th, 2024, my family and I entered a New China Buffet and Sushi in Byram, MS for lunch. We arrived at roughly 2:50 p.m. As we entered the restaurant, we were seated at a booth. The waitress took our drinks. I went over to the buffet. I noticed that there wasn't much to choose from on the buffet, but I decided to stay anyway. I asked the first waitress if they would be replenishing the noodles on the buffet. She shooed me away with her hand instead of replying. I asked her again and she rudely said, "Lunch is 11 to 3. No more. Dinner time!" At that time, I went ahead walked over to the fruit bar and got me some fruit. I placed cantaloupe, pineapples, and a piece of pickle onto my plate. No one at a buffet should be eating a struggle plate of fruit because of slim pickings! So many red flags at this place. I returned to the booth and sat down. I ate the first piece of cantaloupe. It was okay. As I went to eat the second piece of cantaloupe, I noticed that there was a piece of hair on it. Now, I do not like to make a big scene, so I quietly beckoned for the waitress to come to my table. When she arrived at the table, before I could tell her what was wrong with the fruit that was on my fork, SHE ATE THE FRUIT OFF OF MY FORK saying that it was sweet and nothing was wrong with it. I said, "Ma'am!! There is hair on the fruit!" At that time, she spit the fruit back into her hand in disgust. The hair was still on the fruit. As I pointed it out, she pretended not to see the hair on the fruit. At that time, I took my phone out and took a photo of the hair (in her nasty hand) and showed it to her. Then she jokingly says, "That look like your hair!" It was nowhere near my texture or length of the hair on my head. It was also an insult to me that she was attempting to escape account make things right. She got upset and began to complain about how much the meals costs and said that only my meal would be free. My mother and 2 daughters had just begun to eat their meals so not much had been consumed. At that point, I told her to ring up the food so that I could leave. She laughed, disrespected us, and told me that she did not care more than one time throughout the whole ordeal as we remained professional. I paid $43.00 for food that my family did not finish. I would like for this business to be investigated because they should not be open. The place was very dark, the workers are unprofessional and I was told "I just work here." I also have video footage to back my case. I don't like that we were treated this way, lost money, left hungry, and they still get to function and get over on people as I'm sure they do every day. DO NOT EAT HERE!
Tay G.
If I could give zero stars for customer service and overall experience I would absolutely give this restaurant zero stars. I went to eat there with my family for lunch and was very dissatisfied. The restaurant was dark and unkempt. The food was nasty and cold. When asked if they would be bringing new food out the server waved her hand as if we were bothering her. My mother found hair in her food and when attempting to show the waitress that she found hair in her food the waitress took the food off her fork and put it in her mouth and when my mother reiterated there was hair on the food she then spit it back in her hand. When at the checkout the waitress was being rude and kept telling her (my mother) she did not care. From that point she kept arguing back and forth and from that point we paid and left. But I do not recommend eating there at all. Would never go back!
John “jb” doe23
The food is great and the customer service is very goodWheelchair accessibility: They always have handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp with Lobster Sauce, Broccoli with Brown Sauce, Hunan Dish, Roast Pork Fried Rice or Lo Mein, Fried or Honey Chicken Wings 6, Bar-B-Q Spare Ribs, House Special Wonton Soup, Chicken Meat Ball 10 pcs, Chicken Wings, Curry Beef with Onion, Shrimp Fried Rice or Lo Mein, Green Jade Delight, Egg Drop Soup, Sauteed Mushroom, Black Pepper Chicken, Coconut Shrimp, Chicken with Mushroom, Szechuan Dishes, Pork Chow Mei Fun, Sweet and Sour Shrimp
Denise Williams Pods
This is my first time ordering at this Chinese. The clerk was very rude she was constantly on the phone while taking my order she didn't pay attention to what I was asking her she told me it was mandatory to take their nasty gravy with my order. I ask for condiments and she told me she was going to charge me two extra dollars for two packs of duck sauce. After I had just given her$18 she charged me $5 for a small sweet tea and told me that 4 packs of duck sauce was extra when I had ordered enough to serve 4. She then proceeded to give me one napkin and told me that there's a $2 charge for anything more than one napkin. So I gave her the gravy back and I started to ask for a refund at that time she finally gave me condiments the restaurant has to be greedy extremely greedy in order to charge for packs of condiments which should come with the meal initially. I've been to restaurants that serve Chinese all over the nation. I've always been happy with my service. This is the first time this has ever happened in my life. Do not eat here they do not appreciate the customers at all.
Atmosphere: 1
Food: 1
Service: 1
Denise Williams P.
Food is spoiled, food is left on the buffet from 11:00 a.m. to 11:00pm. They do not change it out. I had the shrimp my niece ordered the salmon both of us tasted the food and could not finish it. I wish we had would have tasted it before we had left. However, as most people do with to go orders, we wait until we get home or back to work or wherever your destination. Dining area was not clean. Restrooms were not clean. Service staff is rude, to say the least to put it nicely. I have witnessed the staff Yelling at customers as soon as they come through the door. To say that the service is unacceptable is an understatement. This is my first time ordering at this Chinese. The clerk was very rude she was constantly on the phone while taking my order she didn't pay attention to what I was asking her she told me it was mandatory to take their nasty gravy with my order. I ask for condiments and she told me she was going to charge me two extra dollars for two packs of duck sauce. After I had just given her$18 she charged me $5 for a small sweet tea and told me that 4 packs of duck sauce was extra when I had ordered enough to serve 4. She then proceeded to give me one napkin and told me that there's a $2 charge for anything more than one napkin. So I gave her the gravy back and I started to ask for a refund at that time she finally gave me condiments the restaurant has to be greedy extremely greedy in order to charge for packs of condiments which should come with the meal initially. I've been to restaurants that serve Chinese all over the nation. I've been happy with my service the majority of my experiences with the orientals. This is the first time this has ever happened in my life. Do not eat here they do not appreciate the customers at all.
Natalie Killen
Food tasted old!!! It was old!! Lemons were brown, everything tasted old. When the waitress brought the check, something fell off her shirt or arm into my water---GROSS!!! When asking for another water the other waitress, (who with a third waitress was eating the majority of the time we were there), seemed annoyed. Food was terrible. I will not be back. ?
1st time there, and we both didn't care for the food or atmosphere. Will be looking for the same food in the area.
Atmosphere: 3
Food: 2
Service: 5
Jacqueline Mitchell
Food was good, just not hot
Atmosphere: 3
Food: 3
Service: 4
McNeese Tristian
Great Chinese food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Egg Drop Soup, Black Pepper Chicken, Coconut Shrimp
Brian
Very very average buffet style with rude old Chinese lady as the server. May have been a bad day but no reason to be that short with the people who support you business. Food was ok at best. I haven't and won't be going back.
Took my first bite of sushi and spat it out immediately. I can't describe how vile and rancid it tasted. Food from the main buffet was at least edible, but that's the best I can say. Don't do it.
Atmosphere: 2
Food: 1
Service: 2
Food was trash even for a little hole in the wall chinese buffet . Didnt expect much to start with just a quick bite but it was terrible the tea taste like sugar water and the waitresses had terrible
Atmosphere: 1
Food: 1
Service: 1
Food was OK. Employees were rude. My wife wanted tea to go. They would not let her. They said you couldn't take beverages out the door. Will never go back.
Atmosphere: 2
Food: 3
Service: 2
Customer service was horrible. It was a red flag when I walked in because the little old lady was very rude. Food was old and cold and when I told them about it they tried to make it seem like I was crazy saying the other customers didn’t complain about it.
Atmosphere: 1
Food: 1
Service: 1
RATING NEGATIVE ZERO!! DO NOT WASTE YOUR MONEY HERE!! On March the 13th, 2024, my family and I entered a New China Buffet and Sushi in Byram, MS for lunch. We arrived at roughly 2:50 p.m. As we entered the restaurant, we were seated at a booth. The waitress took our drinks. I went over to the buffet. I noticed that there wasn't much to choose from on the buffet, but I decided to stay anyway. I asked the first waitress if they would be replenishing the noodles on the buffet. She shooed me away with her hand instead of replying. I asked her again and she rudely said, "Lunch is 11 to 3. No more. Dinner time!" At that time, I went ahead walked over to the fruit bar and got me some fruit. I placed cantaloupe, pineapples, and a piece of pickle onto my plate. No one at a buffet should be eating a struggle plate of fruit because of slim pickings! So many red flags at this place. I returned to the booth and sat down. I ate the first piece of cantaloupe. It was okay. As I went to eat the second piece of cantaloupe, I noticed that there was a piece of hair on it. Now, I do not like to make a big scene, so I quietly beckoned for the waitress to come to my table. When she arrived at the table, before I could tell her what was wrong with the fruit that was on my fork, SHE ATE THE FRUIT OFF OF MY FORK saying that it was sweet and nothing was wrong with it. I said, "Ma'am!! There is hair on the fruit!" At that time, she spit the fruit back into her hand in disgust. The hair was still on the fruit. As I pointed it out, she pretended not to see the hair on the fruit. At that time, I took my phone out and took a photo of the hair (in her nasty hand) and showed it to her. Then she jokingly says, "That look like your hair!" It was nowhere near my texture or length of the hair on my head. It was also an insult to me that she was attempting to escape account make things right. She got upset and began to complain about how much the meals costs and said that only my meal would be free. My mother and 2 daughters had just begun to eat their meals so not much had been consumed. At that point, I told her to ring up the food so that I could leave. She laughed, disrespected us, and told me that she did not care more than one time throughout the whole ordeal as we remained professional. I paid $43.00 for food that my family did not finish. I would like for this business to be investigated because they should not be open. The place was very dark, the workers are unprofessional and I was told "I just work here." I also have video footage to back my case. I don't like that we were treated this way, lost money, left hungry, and they still get to function and get over on people as I'm sure they do every day. DO NOT EAT HERE!
If I could give zero stars for customer service and overall experience I would absolutely give this restaurant zero stars. I went to eat there with my family for lunch and was very dissatisfied. The restaurant was dark and unkempt. The food was nasty and cold. When asked if they would be bringing new food out the server waved her hand as if we were bothering her. My mother found hair in her food and when attempting to show the waitress that she found hair in her food the waitress took the food off her fork and put it in her mouth and when my mother reiterated there was hair on the food she then spit it back in her hand. When at the checkout the waitress was being rude and kept telling her (my mother) she did not care. From that point she kept arguing back and forth and from that point we paid and left. But I do not recommend eating there at all. Would never go back!
The food is great and the customer service is very goodWheelchair accessibility: They always have handicap parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp with Lobster Sauce, Broccoli with Brown Sauce, Hunan Dish, Roast Pork Fried Rice or Lo Mein, Fried or Honey Chicken Wings 6, Bar-B-Q Spare Ribs, House Special Wonton Soup, Chicken Meat Ball 10 pcs, Chicken Wings, Curry Beef with Onion, Shrimp Fried Rice or Lo Mein, Green Jade Delight, Egg Drop Soup, Sauteed Mushroom, Black Pepper Chicken, Coconut Shrimp, Chicken with Mushroom, Szechuan Dishes, Pork Chow Mei Fun, Sweet and Sour Shrimp
This is my first time ordering at this Chinese. The clerk was very rude she was constantly on the phone while taking my order she didn't pay attention to what I was asking her she told me it was mandatory to take their nasty gravy with my order. I ask for condiments and she told me she was going to charge me two extra dollars for two packs of duck sauce. After I had just given her$18 she charged me $5 for a small sweet tea and told me that 4 packs of duck sauce was extra when I had ordered enough to serve 4. She then proceeded to give me one napkin and told me that there's a $2 charge for anything more than one napkin. So I gave her the gravy back and I started to ask for a refund at that time she finally gave me condiments the restaurant has to be greedy extremely greedy in order to charge for packs of condiments which should come with the meal initially. I've been to restaurants that serve Chinese all over the nation. I've always been happy with my service. This is the first time this has ever happened in my life. Do not eat here they do not appreciate the customers at all.
Atmosphere: 1
Food: 1
Service: 1
Food is spoiled, food is left on the buffet from 11:00 a.m. to 11:00pm. They do not change it out. I had the shrimp my niece ordered the salmon both of us tasted the food and could not finish it. I wish we had would have tasted it before we had left. However, as most people do with to go orders, we wait until we get home or back to work or wherever your destination. Dining area was not clean. Restrooms were not clean. Service staff is rude, to say the least to put it nicely. I have witnessed the staff Yelling at customers as soon as they come through the door. To say that the service is unacceptable is an understatement. This is my first time ordering at this Chinese. The clerk was very rude she was constantly on the phone while taking my order she didn't pay attention to what I was asking her she told me it was mandatory to take their nasty gravy with my order. I ask for condiments and she told me she was going to charge me two extra dollars for two packs of duck sauce. After I had just given her$18 she charged me $5 for a small sweet tea and told me that 4 packs of duck sauce was extra when I had ordered enough to serve 4. She then proceeded to give me one napkin and told me that there's a $2 charge for anything more than one napkin. So I gave her the gravy back and I started to ask for a refund at that time she finally gave me condiments the restaurant has to be greedy extremely greedy in order to charge for packs of condiments which should come with the meal initially. I've been to restaurants that serve Chinese all over the nation. I've been happy with my service the majority of my experiences with the orientals. This is the first time this has ever happened in my life. Do not eat here they do not appreciate the customers at all.
Food tasted old!!! It was old!! Lemons were brown, everything tasted old. When the waitress brought the check, something fell off her shirt or arm into my water---GROSS!!! When asking for another water the other waitress, (who with a third waitress was eating the majority of the time we were there), seemed annoyed. Food was terrible. I will not be back. ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
1st time there, and we both didn't care for the food or atmosphere. Will be looking for the same food in the area.
Atmosphere: 3
Food: 2
Service: 5
Food was good, just not hot
Atmosphere: 3
Food: 3
Service: 4
Great Chinese food...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Egg Drop Soup, Black Pepper Chicken, Coconut Shrimp
Very very average buffet style with rude old Chinese lady as the server. May have been a bad day but no reason to be that short with the people who support you business. Food was ok at best. I haven't and won't be going back.
Atmosphere: 1
Food: 2
Service: 1
Food was barely edible it was so gross.
Atmosphere: 3
Food: 1
Service: 3