I worked here. Everything comes frozen. The tenders come frozen and with the seasoning all ready on them . The sides come frozen in bags. The potatoes are instant but the gravy comes frozen.The bone in chicken comes frozen but is seasoned by hand. The chicken on the chicken sandwich has no spice on it. The spice comes from the mayonnaise which is Blue plate brand mixed with the spice blend from the spicy chicken seasoning mix. If you order the regular it's just plain mayonnaise with pickles. The shrimp comes in a bag like you can buy at any grocery store. The biscuits are frozen. It's a fast food restaurant there is no time to make biscuits by hand. All the chicken is hand breaded and when it's busy they can run low and have to cook more. The nuggets are cooked to order so that's why the wait time. The blackened tenders are deep fried not grilled and also cooked to order. There isn't a grill only five deep fryers and a small oven. When you're asked to pull forward it's because they are out of what you ordered or you have a large order and you can't sit in the drive thru and hold up the customers behind you. Sometimes several customers in a row place large orders so yes they can run out of chicken and have to cook more. It can only sit under the heat lamp for so long so it's cooked in small batches. They stop cooking when it gets close to closing time to save on waste so that's why if you show up 5 minutes before close you're told they are out or only have certain pieces. It takes a while to close the store down and clean. Also contrary to the reviews saying people waited in line for 30 minutes or more that would never happen. They have cameras and are watched. Also online orders or doordash are packed by the same people packing everything else so don't assume just because you ordered online it's quicker or you come first. You ordered through doordash so you have to be refunded by doordash if something you ordered is wrong or they don't have it. Also if extra sauce is not listed on the order don't ask the driver to ask for it. They are only allowed to give sauce for tenders or nuggets and then it's given by the size of the order. You will be charged per sauce if you want more or if you order something that wouldn't normally come with sauce. They don't work for doordash so orders placed at the store will come first especially if it's busy or they are short-handed. And just to let you know they can hear everything the minute you pull into the drive thru so hollering HELLO is unnecessary and very irritating. They know you're there. Just thought all this information might be helpful to people who have never worked at a fast food restaurant and get impatient.
Sammy Loves Life
Please yall don't eat here! ? The wide backed manager is so mean! First she mistreated the little girl working the cash register. Then she was rude to my momma. Yall beware!
David Rose
Love their chicken sandwich. It is better than McDonalds chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich
Woodrow Boudreaux
Non existent service. Only the chicken is good here-not the building, not the employees, not the service and not the attitudes. This place is even closed on weekday afternoons occasionally. Also, you should always plan on pulling forward and waiting while they get your order. You will not ever get your food at the window, unless you order a sauce packet and a small water. You will be pulling forward to wait. But it’s fast food, right?
Atmosphere: 1
Food: 5
Service: 1
Christine Wolfe-Barnett
I used to work here. Substandard food safety we even were made to sell rotten chicken. I would never eat anything but their fries.
Atmosphere: 1
Food: 1
Service: 1
Darren Bowers
Service was fast, and food was good. Drink machine was out of a few things. Store was clean and staff was super friendly.
Atmosphere: 4
Food: 4
Service: 5
HOLLIE BROUGHTON
I welcome ALL of Jackson TN Popeyes to go and tour this one, meet the staff and learn from them. VERY CLEAN, VERY FRIENDLY, and their food is always fresh. I love this one. I don't know how much they are paying their employees, but the folks there act like it's a million dollars because it shows.. If you have a need to go to Popeyes, head here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Vincent Johnsey
It's hard to rate the food, because there isn't any to order. Three times in a month I've tried to eat there, all three times I was told they didn't have what I wanted. Won't offer to cook anything either. Looks like an abandoned building when you pull up, tall grass and weeds. Worst service in town.
Atmosphere: 1
Food: 3
Service: 1
Joseph Beasley
I got cussed by your employee and she was ill tempered i did not appreciate it at all, poor
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Ja Jizzle
Very respectful, fast service, clean store and the food was great and
Would not recommend!Charged me the right amount then went back and added double the price to my card. Nobody was helpful. They thought I couldn't hear them when they had the phone sat down. They was saying " just tell her something and make it sound good". When they got back on the phone I told them I heard everything they said and I told them I would be going over there head. And to add the guy on the phone was talking to the general manager. She refused to speak to me.
Atmosphere: 1
Food: 1
Service: 1
Junho Hwang
Food was good but had to wait 30 minutes longer than my scheduled pick up time.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Spicy Chicken Sandwich
Toni R.
In my opinion you can't go wrong wit the spicy chicken sandwich or really anything except for the fries the fries are horrible
Dwight Florence
We had a good experience there the staff were so pleasant and so nice. The food was good.we ate inside and will go back.
Caden B.
Service was great we went through the drive through and they said thank you and you welcome but is was 55 dollars for 16pc chicken and they didn't ask for our sides and they were out of most sides we came her abt 1.28 to be ran out of food then they should work more towards that but overall it is goo
I worked here. Everything comes frozen. The tenders come frozen and with the seasoning all ready on them . The sides come frozen in bags. The potatoes are instant but the gravy comes frozen.The bone in chicken comes frozen but is seasoned by hand. The chicken on the chicken sandwich has no spice on it. The spice comes from the mayonnaise which is Blue plate brand mixed with the spice blend from the spicy chicken seasoning mix. If you order the regular it's just plain mayonnaise with pickles. The shrimp comes in a bag like you can buy at any grocery store. The biscuits are frozen. It's a fast food restaurant there is no time to make biscuits by hand. All the chicken is hand breaded and when it's busy they can run low and have to cook more. The nuggets are cooked to order so that's why the wait time. The blackened tenders are deep fried not grilled and also cooked to order. There isn't a grill only five deep fryers and a small oven. When you're asked to pull forward it's because they are out of what you ordered or you have a large order and you can't sit in the drive thru and hold up the customers behind you. Sometimes several customers in a row place large orders so yes they can run out of chicken and have to cook more. It can only sit under the heat lamp for so long so it's cooked in small batches. They stop cooking when it gets close to closing time to save on waste so that's why if you show up 5 minutes before close you're told they are out or only have certain pieces. It takes a while to close the store down and clean. Also contrary to the reviews saying people waited in line for 30 minutes or more that would never happen. They have cameras and are watched. Also online orders or doordash are packed by the same people packing everything else so don't assume just because you ordered online it's quicker or you come first. You ordered through doordash so you have to be refunded by doordash if something you ordered is wrong or they don't have it. Also if extra sauce is not listed on the order don't ask the driver to ask for it. They are only allowed to give sauce for tenders or nuggets and then it's given by the size of the order. You will be charged per sauce if you want more or if you order something that wouldn't normally come with sauce. They don't work for doordash so orders placed at the store will come first especially if it's busy or they are short-handed. And just to let you know they can hear everything the minute you pull into the drive thru so hollering HELLO is unnecessary and very irritating. They know you're there. Just thought all this information might be helpful to people who have never worked at a fast food restaurant and get impatient.
Please yall don't eat here! ? The wide backed manager is so mean! First she mistreated the little girl working the cash register. Then she was rude to my momma. Yall beware!
Love their chicken sandwich. It is better than McDonalds chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich
Non existent service. Only the chicken is good here-not the building, not the employees, not the service and not the attitudes. This place is even closed on weekday afternoons occasionally. Also, you should always plan on pulling forward and waiting while they get your order. You will not ever get your food at the window, unless you order a sauce packet and a small water. You will be pulling forward to wait. But it’s fast food, right?
Atmosphere: 1
Food: 5
Service: 1
I used to work here. Substandard food safety we even were made to sell rotten chicken. I would never eat anything but their fries.
Atmosphere: 1
Food: 1
Service: 1
Service was fast, and food was good. Drink machine was out of a few things. Store was clean and staff was super friendly.
Atmosphere: 4
Food: 4
Service: 5
I welcome ALL of Jackson TN Popeyes to go and tour this one, meet the staff and learn from them. VERY CLEAN, VERY FRIENDLY, and their food is always fresh. I love this one. I don't know how much they are paying their employees, but the folks there act like it's a million dollars because it shows.. If you have a need to go to Popeyes, head here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
It's hard to rate the food, because there isn't any to order. Three times in a month I've tried to eat there, all three times I was told they didn't have what I wanted. Won't offer to cook anything either. Looks like an abandoned building when you pull up, tall grass and weeds. Worst service in town.
Atmosphere: 1
Food: 3
Service: 1
I got cussed by your employee and she was ill tempered i did not appreciate it at all, poor
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Very respectful, fast service, clean store and the food was great and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Would not recommend!Charged me the right amount then went back and added double the price to my card. Nobody was helpful. They thought I couldn't hear them when they had the phone sat down. They was saying " just tell her something and make it sound good". When they got back on the phone I told them I heard everything they said and I told them I would be going over there head. And to add the guy on the phone was talking to the general manager. She refused to speak to me.
Atmosphere: 1
Food: 1
Service: 1
Food was good but had to wait 30 minutes longer than my scheduled pick up time.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Spicy Chicken Sandwich
In my opinion you can't go wrong wit the spicy chicken sandwich or really anything except for the fries the fries are horrible
We had a good experience there the staff were so pleasant and so nice. The food was good.we ate inside and will go back.
Service was great we went through the drive through and they said thank you and you welcome but is was 55 dollars for 16pc chicken and they didn't ask for our sides and they were out of most sides we came her abt 1.28 to be ran out of food then they should work more towards that but overall it is goo