Look, the lounge is exactly what it is PER THEIR RULES. You follow there rules and you have a good time. The owner is trying his best to work a contract for sports channels and all but it’s not as easy as other chains. My friend and I brought our iPads and had a good ol time watching the game. I read some of the reviews below, it ain’t that serious. The place is a vibe. I came with my own cigars, read the sign, and ended up buying a cigar I’ve never tried before. I had a good time and will be coming back. The bartenders were great, the women are so attentive and amazing cocktails. Great old fashions!
Atmosphere: 5
Service: 5
Derrick Breaux
Nice decor and relaxing environment. Bar tender was very helpful and friendly. Good bourbon and cigar selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuterie Board
Sherman M.
Great atmosphere and selection of spirits and cigars. Service was excellent. Definitely worth a visit
William Newton
Supposed to be open it's closed. Can't trust the
Atmosphere: 1
Food: 1
Service: 1
Hakeem Hurd-Shabazz Bey
What's with the hours on Sunday? Online says open!
Ricky J. Stanton
It’s not just a lounge. It’s an EXPERIENCE!
Atmosphere: 5
Food: 5
Service: 5
Kayla Riegle
Sign on the door said they open at 10amOnline said they open at 11amFB said they’re open all day yet no one is here or answers the phone. BORINGGGGGGGGG.
shelley dennison
Had No food available for Large party I was attending, drinks were inconsistent and bad, bartender rude, ignorant, and disrespectful who would not own up to making the drink wrong and not what I ordered. Just Horrible service slow and would not take orders from me. Never
Atmosphere: 3
Food: 1
Service: 1
Memphis
Have not tried the food, the humidor is a little small and not as stocked as one would expect for the size ofThe lounge.The lounge is by far the nicest lounge I have found in the south. A huge room, great ventilation, and a very well stocked bar.The only thing that I did not like was if you were a non-member and wanted to play a table game, like chess, you had to pay $5 per person to enter the VIP section witch was only blocked from the rest of the lounge by a set up ropes.That still does not stop me from coming back and bringing guest when I visit. The staff is also very friendly.
Atmosphere: 5
Service: 4
Jaelen Armstrong
Cigar selection is phenomenal, bartenders are a top notch vibe, and the cigar experts are awesome definitely my fav place to go!
Great place ! Fantastic staff ! Very knowledgeable! Definitely go check them out !!
Atmosphere: 5
Service: 5
Friday night funkin gamer and me mom alex paul
This is our go to spot whenever we go out. Staff is great. Food and atmosphere is wonderful. We always have a great time. Also a lot of cute spots to take photos! It's just grown and chill! Get with Mario and Fran!
Atmosphere: 5
Food: 5
Service: 5
Waverly McSwain
Here’s the thing, my boyfriend and I love to frequent this place because we like how we can relax and just talk to each other and the other patrons. However, the service is continuous challenging us if we would like to give this place another chance. Every cigar novice and expert understands once they start researching that you should purchase from the location that you are visiting. My guy doesn’t drink but he likes to carry his cigar case inside to reload. However, he never gets close to the humidor before the employees make a statement that he has to purchase a cigar. It has happened 4 times already. We’ve explained that it’s every intention that we are going to buy from said establishment. We’ve even been told that the second location “Four Seasons Cigar Beer & Tobacco” that we can purchase any cigar there as well. We asked the employees at the four seasons before purchasing can we smoke them at the signature lounge. She indeed said yes and that she would place it in the right bag so we could walk in and show that it was purchased from them. Moving forward we walk into signature and immediately my boyfriend was asked very accusatory where he purchased said cigars from, he tells them this is the location with the receipt of todays purchase and bag. The employee proceeded to say well some people use those bags and claim that those are the cigars from the four seasons location.So here’s the thing: you have to coach your employees on the best way to speak to said customers about the policy on cigars. It should be firm. Either you allow the patrons to purchase from four seasons and smoke them at the signature lounge since it is indeed the sister location or not. We have grown tired of the constant snares of did you buy, or you must purchase from here. No wonder the lounge only has a handful of patrons at any given time.Kindly,A frustrated Patron
Atmosphere: 1
Food: 1
Service: 1
Donald Bell
I love it. I enjoy myself every time I come here. Great service very friendly.
Atmosphere: 5
Food: 5
Service: 5
Leo Kovel
My son is a club member so my visits are when I'm visiting. With that said it's a pretty awesome place.
Look, the lounge is exactly what it is PER THEIR RULES. You follow there rules and you have a good time. The owner is trying his best to work a contract for sports channels and all but it’s not as easy as other chains. My friend and I brought our iPads and had a good ol time watching the game. I read some of the reviews below, it ain’t that serious. The place is a vibe. I came with my own cigars, read the sign, and ended up buying a cigar I’ve never tried before. I had a good time and will be coming back. The bartenders were great, the women are so attentive and amazing cocktails. Great old fashions!
Atmosphere: 5
Service: 5
Nice decor and relaxing environment. Bar tender was very helpful and friendly. Good bourbon and cigar selection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Charcuterie Board
Great atmosphere and selection of spirits and cigars. Service was excellent. Definitely worth a visit
Supposed to be open it's closed. Can't trust the
Atmosphere: 1
Food: 1
Service: 1
What's with the hours on Sunday? Online says open!
It’s not just a lounge. It’s an EXPERIENCE!
Atmosphere: 5
Food: 5
Service: 5
Sign on the door said they open at 10amOnline said they open at 11amFB said they’re open all day yet no one is here or answers the phone. BORINGGGGGGGGG.
Had No food available for Large party I was attending, drinks were inconsistent and bad, bartender rude, ignorant, and disrespectful who would not own up to making the drink wrong and not what I ordered. Just Horrible service slow and would not take orders from me. Never
Atmosphere: 3
Food: 1
Service: 1
Have not tried the food, the humidor is a little small and not as stocked as one would expect for the size ofThe lounge.The lounge is by far the nicest lounge I have found in the south. A huge room, great ventilation, and a very well stocked bar.The only thing that I did not like was if you were a non-member and wanted to play a table game, like chess, you had to pay $5 per person to enter the VIP section witch was only blocked from the rest of the lounge by a set up ropes.That still does not stop me from coming back and bringing guest when I visit. The staff is also very friendly.
Atmosphere: 5
Service: 4
Cigar selection is phenomenal, bartenders are a top notch vibe, and the cigar experts are awesome definitely my fav place to go!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Great place ! Fantastic staff ! Very knowledgeable! Definitely go check them out !!
Atmosphere: 5
Service: 5
This is our go to spot whenever we go out. Staff is great. Food and atmosphere is wonderful. We always have a great time. Also a lot of cute spots to take photos! It's just grown and chill! Get with Mario and Fran!
Atmosphere: 5
Food: 5
Service: 5
Here’s the thing, my boyfriend and I love to frequent this place because we like how we can relax and just talk to each other and the other patrons. However, the service is continuous challenging us if we would like to give this place another chance. Every cigar novice and expert understands once they start researching that you should purchase from the location that you are visiting. My guy doesn’t drink but he likes to carry his cigar case inside to reload. However, he never gets close to the humidor before the employees make a statement that he has to purchase a cigar. It has happened 4 times already. We’ve explained that it’s every intention that we are going to buy from said establishment. We’ve even been told that the second location “Four Seasons Cigar Beer & Tobacco” that we can purchase any cigar there as well. We asked the employees at the four seasons before purchasing can we smoke them at the signature lounge. She indeed said yes and that she would place it in the right bag so we could walk in and show that it was purchased from them. Moving forward we walk into signature and immediately my boyfriend was asked very accusatory where he purchased said cigars from, he tells them this is the location with the receipt of todays purchase and bag. The employee proceeded to say well some people use those bags and claim that those are the cigars from the four seasons location.So here’s the thing: you have to coach your employees on the best way to speak to said customers about the policy on cigars. It should be firm. Either you allow the patrons to purchase from four seasons and smoke them at the signature lounge since it is indeed the sister location or not. We have grown tired of the constant snares of did you buy, or you must purchase from here. No wonder the lounge only has a handful of patrons at any given time.Kindly,A frustrated Patron
Atmosphere: 1
Food: 1
Service: 1
I love it. I enjoy myself every time I come here. Great service very friendly.
Atmosphere: 5
Food: 5
Service: 5
My son is a club member so my visits are when I'm visiting. With that said it's a pretty awesome place.
Atmosphere: 5
Service: 5