Need new employee because the one's u have don't want to work u call up there . they don't answer the phone and wen they do they keep putting u on hold n hang the phone up. I surprised y'all still open.. they going to run y'all in the ground.. sorry to say that but it true.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza with Garlic
Gloria King
Service is awful and the line is too long.....when I do receive my order my food is cold...Pizza Hut need two locations in Greenville,
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meat Lovers Pizza, Traditional Wings, Pepperoni Pizza
Anna Thomas
Pizza hut pizza was hot, attractive and good. But employees could be a little more friendly it doesn't hurt to serve a customer with a smile.
Atmosphere: 4
Food: 4
Service: 3
THEHARTOF THINGS
Something is up with the quality control and oven temp. The thin and crispy pizza was soft even tho I arrived to pickup window prior to it being ready. They can’t be following protocol on dough preparation otherwise the crust would be
Atmosphere: 1
Food: 1
Service: 2
L Allen
Did not follow special instructions. Overall, better quality. Food had gotten really poor in taste and quality bit has improved. Can recommend wings, bone-in. They are really high but better. May want to wait for deal.
Atmosphere: 3
Food: 3
Service: 3
Ron Purpora
Terrible restaurant location..customers must drive or walk up to the outdoor window. This means that if you ordered your pizza say twenty minutes ago you could very well be stuck waiting in a line of cars in the street to get your order. Yes, there's only room for two or three vehicles from the street to the serving window. There is no way non-employees may enter the restaurant. Pedestrian customers cut in line to ensure a longer wait for the street clients. One is unlikely to eat a hot pizza. We had to order online and then they got it wrong anyway. This is unlike Pizza Hut restaurants elsewhere in my experience.
Atmosphere: 1
Food: 4
Service: 2
Orthorion “Orthorion”
Won't go here again. Placed myself order on the app. Told 15-20 mins. When I got to store, door was locked. Lights were out. Drive thru was open. I got in line, I was the 7th car in line. I waited 1 hour to get to the window. I sat there waiting for someone to come. I saw employees walking back and forth talking on cell phones. Finally one of the comes to the window. I give my name, they retrieve my order, and tell me they are out of certain beverages. Not a big deal even though app says they have it. I take my order home. I open the pizza, it is not even warm. I opened the cheese sticks and they are cold and they gave me Ranch instead of Marinara sauce. I'm totally disappointed with the order. There was no one to complain to unless I wanted to wait another hour in the line that was blocking the street. I love pizza hut but this one in Greenville, MS is terrible.
Atmosphere: 1
Food: 1
Service: 1
Tawana Davenport (ECCENTRIQ)
Ordered delivery for a medium thin crust and got a cool dry burned large pizza. Lol atleast it was large ?
Food: 2
Service: 3
Recommended dishes: Honey BBQ
Jim Gray
Ordered for delivery and was told be about 45 minutes, 1 hour and 10 minutes went by so called back and was told it's on its way, 1 4 minutes past and I called back and was told it's on its way, I'm only 1 mile from them so waited 1 hour and 55 minutes I called back and got the call center and was told that there was no order in system so call back and was told they just left with it, I said I was told that before so the guy said well we made you a fresh one because yours was hard as a rock. So 2 hours and 40 minutes they show up and said here is your pizza. I told him I didn't want it after waiting 2 hours and 40 minutes and was told by the manager that I had to pay for it, no discounts or free for waiting . Very Bad management. Just lost a customer. Learn customer service. If there was a - 5 star that is where you would be
Fast friendly service and the Pepperoni Pizza I ordered was straight out of the oven and very delicious!
Anthony Craig
Drive thru is kinda slow but the food was fresh and hot and good to eat
Toni Foster
Everything I ordered was fresh n ? n on time!!
Tearise Allen
The wait time is never correct. A order that's promised to be ready in 15 minutes always take an hour. The food is always cold and not pleasant to taste. I've decided to not go there anymore.
JaNet Thornsburg
My son just loves the Big Box! In it you get 10 wings of your choice flavor bone in or out. Also 2 large pizza ? & bread sticks. If you get 1 topping pizzas it is $23.00. I purchased Pepperoni & Veggie it was $31.31. The food was delicious. ? I only have 1 thing to say negative. This is a drive through Pizza Hut & you cannot go in to pick up your pizza. I place my order about 45 minutes earlier & when I got there to pick it up I had to wait another 45 minutes to pick it up. Because there was a long line to the traffic light to pick up pizza at the window. Some people were getting out of line due this. Once a month I go to Pizza Hut. Other than that the staff were very courteous/nice & the food was off the chain! ⛓ ????
Food was inedible
Atmosphere: 1
Food: 2
Service: 1
Need new employee because the one's u have don't want to work u call up there . they don't answer the phone and wen they do they keep putting u on hold n hang the phone up. I surprised y'all still open.. they going to run y'all in the ground.. sorry to say that but it true.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Pizza with Garlic
Service is awful and the line is too long.....when I do receive my order my food is cold...Pizza Hut need two locations in Greenville,
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meat Lovers Pizza, Traditional Wings, Pepperoni Pizza
Pizza hut pizza was hot, attractive and good. But employees could be a little more friendly it doesn't hurt to serve a customer with a smile.
Atmosphere: 4
Food: 4
Service: 3
Something is up with the quality control and oven temp. The thin and crispy pizza was soft even tho I arrived to pickup window prior to it being ready. They can’t be following protocol on dough preparation otherwise the crust would be
Atmosphere: 1
Food: 1
Service: 2
Did not follow special instructions. Overall, better quality. Food had gotten really poor in taste and quality bit has improved. Can recommend wings, bone-in. They are really high but better. May want to wait for deal.
Atmosphere: 3
Food: 3
Service: 3
Terrible restaurant location..customers must drive or walk up to the outdoor window. This means that if you ordered your pizza say twenty minutes ago you could very well be stuck waiting in a line of cars in the street to get your order. Yes, there's only room for two or three vehicles from the street to the serving window. There is no way non-employees may enter the restaurant. Pedestrian customers cut in line to ensure a longer wait for the street clients. One is unlikely to eat a hot pizza. We had to order online and then they got it wrong anyway. This is unlike Pizza Hut restaurants elsewhere in my experience.
Atmosphere: 1
Food: 4
Service: 2
Won't go here again. Placed myself order on the app. Told 15-20 mins. When I got to store, door was locked. Lights were out. Drive thru was open. I got in line, I was the 7th car in line. I waited 1 hour to get to the window. I sat there waiting for someone to come. I saw employees walking back and forth talking on cell phones. Finally one of the comes to the window. I give my name, they retrieve my order, and tell me they are out of certain beverages. Not a big deal even though app says they have it. I take my order home. I open the pizza, it is not even warm. I opened the cheese sticks and they are cold and they gave me Ranch instead of Marinara sauce. I'm totally disappointed with the order. There was no one to complain to unless I wanted to wait another hour in the line that was blocking the street. I love pizza hut but this one in Greenville, MS is terrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery for a medium thin crust and got a cool dry burned large pizza. Lol atleast it was large ?
Food: 2
Service: 3
Recommended dishes: Honey BBQ
Ordered for delivery and was told be about 45 minutes, 1 hour and 10 minutes went by so called back and was told it's on its way, 1 4 minutes past and I called back and was told it's on its way, I'm only 1 mile from them so waited 1 hour and 55 minutes I called back and got the call center and was told that there was no order in system so call back and was told they just left with it, I said I was told that before so the guy said well we made you a fresh one because yours was hard as a rock. So 2 hours and 40 minutes they show up and said here is your pizza. I told him I didn't want it after waiting 2 hours and 40 minutes and was told by the manager that I had to pay for it, no discounts or free for waiting . Very Bad management. Just lost a customer. Learn customer service. If there was a - 5 star that is where you would be
Service: 1
Restaurantji Recommends
Fast friendly service and the Pepperoni Pizza I ordered was straight out of the oven and very delicious!
Drive thru is kinda slow but the food was fresh and hot and good to eat
Everything I ordered was fresh n ? n on time!!
The wait time is never correct. A order that's promised to be ready in 15 minutes always take an hour. The food is always cold and not pleasant to taste. I've decided to not go there anymore.
My son just loves the Big Box! In it you get 10 wings of your choice flavor bone in or out. Also 2 large pizza ? & bread sticks. If you get 1 topping pizzas it is $23.00. I purchased Pepperoni & Veggie it was $31.31. The food was delicious. ? I only have 1 thing to say negative. This is a drive through Pizza Hut & you cannot go in to pick up your pizza. I place my order about 45 minutes earlier & when I got there to pick it up I had to wait another 45 minutes to pick it up. Because there was a long line to the traffic light to pick up pizza at the window. Some people were getting out of line due this. Once a month I go to Pizza Hut. Other than that the staff were very courteous/nice & the food was off the chain! ⛓ ????