“So I went to this Starbucks every morning while I was in town and they were always busy. There were times where I had to wait 30 mins because they were 30 mins behind…. However….. the reason I still give them 5 stars is because they are always always kind. They are trying their very best to keep up with a high demand. The only other Starbucks in town was in a target and didn’t open until later. Hattiesburg absolutely needs another Starbucks. Even though they were swamped and had so many people waiting, they remained calm and just did what they could.“
“We stopped here during a road trip in the middle of the week about mid afternoon. The location was clean. Access in and out of the roadways wasn't difficult. The drive thru had adequate space for a larger truck to go through easily. There was only one car in line in front of us. There were about 4 cars in the parking lot. The person taking our order at the drive thru did have some difficulty with customized orders. For instance: No Whip (no whipped cream). The wait was terribly long to get to the window. The person ahead of us ordered only one beverage. As we looked inside there appeared to be only one customer in the store. The person working the drive thru seemed to be frazzled. Our orders were incorrect but we kept them anyway. The wait was too long to ask for what we ordered. We were on a road trip so we didn't have time to be picky. We didn't notice initially but the cups were very sticky. I think some Syrup was spilled and we didn't get a fresh cup or have the cup wiped clean. We didn't receive any napkins either. Maybe the staff was having a bad day. Maybe I expect better because my local Starbucks does such a phenomenal job on all these things. Overall, the beverages were still acceptable and enjoyed. The location was clean. There was an unusual wait time for the number of customers for the store at that time. I would visit this Starbucks again, but probably wouldn't if I was in a rush or had time to make it to a different location in Hattiesburg.“
“I came in not too long ago and the purple haired girl (ryn/rin/ren?) Helped me pick out a fantastic drink, some kind of chai. She made me and everyone behind me laugh the whole time and made a good trip turn great, fantastic service and the people she was working with seemed really happy. I came back today and I don't think she was here but It reminded me to write this. I don’t often go to Starbucks, but this is my new favorite.“