Waffle House

6512 US 49, Hattiesburg
(601) 544-1737

Recent Reviews

Robert Garner

Well, everything's great except th location, being right by an apt house, one customer didn't have $, another complained about their food three times over nothing, the staff did great and re-served her all three times but that shows what kind of people they get, mid morning, anyway I'd still eat there again, I ain't skeered..

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheesesteak Melt Hashbrown Bowl, Waffle w H Bacon Strips, Waffle & Hashbrowns, Sausage, Texas Chicken Melt, Texas Cheesesteak Melt with Hashbrowns, Double Angus 1 4 lbs Hamburger

Dementia Diva

Excellent food & fantastic service from our server Charlene as well as other staff. All were friendly and attentive. Really made us feel spoiled and well taken care of. Thank You all very much. Will definitely be

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grits, Waffle w H Bacon Strips

Michael Cooley

Was down here for a funeral and we wanted something close to the hotel to eat. Our server was super kind and the food was good. They were short handed but she did her best and kept up with the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Texas Chicken Melt

Roxelix Carrion

New Menu

Atmosphere: 5

Food: 5

Service: 5

Kenneth Johnson

I was in Hattiesburg for the weekend, and my family and I ate at store #235 twice. Once Friday morning and again Saturday morning. Friday went well. We were seated relatively quickly, and the experience was pleasant. Our server was professional, efficient, and attentive. Saturday, however, was different. We decided to place a to go order. We had 4 of our 5 grandchildren on Saturday. When I walked in, I told the same server we had Friday I wanted to place a to go order. She said very rudely that they were "ONLY SERVING IN HOUSE GUEST. IF YOU WANNA DO A TO GO ORDER YOU'LL HAVE TO PLACE IT ONLINE !!" . I was startled by the tone but turned around and called my wife to GO ONLINE. The system WASN'T WORKING. The online ordering process was INEFFICIENT and ATINQUATED. The ordering menu didn't allow for ordering certain menu items. Otherwise, adding sides and extras was DESIGNED TO BE OVERPRICED. So we packed up the 4 grandchildren and went BACK to #235 to eat. There was no greeter at the door. No coffee for waiting customers. The customers were told by screaming voice that WHOEVER WAS HERE FIRST CAN HAVE THE NEXT AVAILABLE SEAT. There were a couple of times that waiting customers had "spirited " disagreements with one another AND staff about who was next. The atmosphere was chaotic, overwhelming, and unclean. Tables were left dirty for 4 or 5 minutes while customers waited, and the staff did OTHER THINGS. Once seated, our waitress was slow to arrive. Very polite, although ineffective. We had to request our food items that didn't come out with the meal, we asked for condiments for the food, refills, etc, on MANY occasions. By the time she'd remember or we got her attention, we were halfway through with the meal. The kids got waffles 10 minutes after our food arrived, even though we specifically asked they be DROPPED NOW. I was disappointed and confused as I used to be a MANAGER AT STORE 235. It was owned by Treetop Enterprises, and I trained under the always professional WILSON MOSELEY. What I experienced was nothing that I was ever taught to be the Waffle House way. The STAFF WAS FULL. And it was still a train wreck. No pull for production policies being adhered to. The grill operator screamed multiple times, "I GOT HOT FOOD! COME GET IT!" . And they were still slow getting the food and delivering it to the table. No concern for cleanliness or customer experience. Saturday was a disaster. I regretted exposing my family to the experience. It won't happen again. Guaranteed.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Grits

John Payne

Staff was wonderful and accommodating.I have a service dog and they treated me and my dog well. Waitress was awesome!The other location on Broadway could learn from this store... (Meaning the management)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grits

Penny Brown

I eat there every Friday and Saturday

Atmosphere: 5

Food: 4

Service: 5

Eukeyia Posey- Jackson

We have gone here multiple times recently, and got the same waitress. She was usually quite pleasant and attentive on our previous visits. Today's visit, (on 1/21/24 @ around 11:30am), was different, though. She seemed to be mimicking the behavior of one of the other waitresses, who is loud, rude, obnoxious, and only concerned with selecting music to play ridiculously loudly in the small restaurant. If she wants to act like someone at work, she should choose someone who is productive. We had 2 of the T-bone steak and egg meals. The kitchen staff was very nice, and corrected the part of our order that was incorrect very courteously. The food was very good. Going forward, we will select a different location. Those 2 waitresses were fixated on 2:00pm, the time they were getting off work, per their statements, where everyone in the restaurant could hear. It's a sad day when paying customers are treated like inconveniences by some so-called employees.

Atmosphere: 1

Food: 5

Service: 1

Cynthia Richardson

Quick and easy! They were fairly busy but still were able to get us in and out without hiccup.Dietary restrictions: I'm a go to girl I haven't tried everything. Grit sausage cheese bowl or Fiesta omelets would be the conversation.Parking: Tight parking if they are busy. Roughly 20 parking spaces or so.Kid-friendliness: Very kid friendly.Wheelchair accessibility: Parking and accessible

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Grits, Sausage Egg & Cheese Grits Bowl, Cheesesteak Bowl Ham and Cheese Omelet Hashbrowns Bacon

Dexter ghostman Barnett

Cool ?

Shania Richardson

Asked for water to drink with the meal. Got tap water and wasn't even told about the boiled water notice until a different server told her table about it and offered bottled water… after we had already finished our

Atmosphere: 1

Food: 4

Service: 1

darla evans

Very nice

Atmosphere: 5

Food: 4

Service: 4

Herman Thomas

Good food and good

Food: 1

Recommended dishes: Grits, Sausage

Mary Nobles

Took my friend out for his birthday and we enjoyed every thing about the visit. The food was amazing and the people were really friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle w H Bacon Strips, Texas Cheesesteak Melt with Hashbrowns

Interplanet Janet

It's a waffle home.

Atmosphere: 5

Food: 5

Service: 5

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