Pulled up and was told they were not taking orders at the moment and I asked why and they said because they had people on the inside. Then another lady came on the speaker box to inform me they had two bus loads of children inside and I don’t get what that had to do with the drive thru or why they couldn’t assist people in the drive thru as well as the people on the inside. Instead just sent everyone in line in the drive thru on their way. I asked for corporates number and they gave me a fake one! On hold with corporate now and have been for over 10 mins. Never even spoke to anyone was immediately put on hold for 10 mins!
Service: 1
Jeremy LaMonte Smith
Any place that closes it's lobby to keep from having to clean said restaurant does not deserve your business or mine. I'm overall sick of customer service in Jackson and how people with a job talk to you as if y'all are friends or family or on the corner together.
Atmosphere: 1
Food: 1
Service: 1
david nelms
Just went through the drive thru and they said their system was down but lights are on. Nothing posted. At least out a sign
Service: 1
keith walker
I just left the high st location and half the employees where in the lobby sleep or on their cellphone. I've waited 5 minutes and noone took my order so I went to the I-55 N location.
Atmosphere: 1
Food: 5
Service: 1
Jessica Roush
I Chile and chicken nuggets the beans in the Chile was under cooked and hard and the nuggets was old and
Food: 1
Service: 5
matthew boulden
System was down at midnight...couldn't order food.
Atmosphere: 1
Food: 1
Service: 1
Daniel “Dan” McDade
Professional employees were polite and very helpful. Good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Victor Lennartz
Went through drive-thru couple times for late night dinner/dessert. Friendly customer service. Good attention to detail with food. Fries were amazing. Well-seasoned, crispy on outside and fluffy on inside.
All around horrible.
Atmosphere: 1
Food: 1
Service: 1
This location does not open at 630 as
Service: 1
Pulled up and was told they were not taking orders at the moment and I asked why and they said because they had people on the inside. Then another lady came on the speaker box to inform me they had two bus loads of children inside and I don’t get what that had to do with the drive thru or why they couldn’t assist people in the drive thru as well as the people on the inside. Instead just sent everyone in line in the drive thru on their way. I asked for corporates number and they gave me a fake one! On hold with corporate now and have been for over 10 mins. Never even spoke to anyone was immediately put on hold for 10 mins!
Service: 1
Any place that closes it's lobby to keep from having to clean said restaurant does not deserve your business or mine. I'm overall sick of customer service in Jackson and how people with a job talk to you as if y'all are friends or family or on the corner together.
Atmosphere: 1
Food: 1
Service: 1
Just went through the drive thru and they said their system was down but lights are on. Nothing posted. At least out a sign
Service: 1
I just left the high st location and half the employees where in the lobby sleep or on their cellphone. I've waited 5 minutes and noone took my order so I went to the I-55 N location.
Atmosphere: 1
Food: 5
Service: 1
I Chile and chicken nuggets the beans in the Chile was under cooked and hard and the nuggets was old and
Food: 1
Service: 5
System was down at midnight...couldn't order food.
Atmosphere: 1
Food: 1
Service: 1
Professional employees were polite and very helpful. Good place to eat.
Atmosphere: 5
Food: 5
Service: 5
Went through drive-thru couple times for late night dinner/dessert. Friendly customer service. Good attention to detail with food. Fries were amazing. Well-seasoned, crispy on outside and fluffy on inside.
Restaurantji Recommends
Wendy's was known for having good food and great value. Now, the burgers taste different, the good is decent and the prices are astronomical.
Atmosphere: 3
Food: 3
Service: 4
Wendy’s burgers will always be top tier but, over the years their service has declined significantly.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Nuggets, Double Stack, Fries
Good and fast,was headed to work ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Baconator
Always great service, fast and always gets my food correct and it's hot!
Atmosphere: 5
Food: 5
Service: 5
Great service, the staff was very helpful.
Atmosphere: 3
Food: 4
Service: 4