I went thru the drive thru...not too many places that have bbq in Laurel,this establishment we have them in Illinois and it was right after a bad storm that day and my dad n I were trying to get back to our hotel before the storms came back! Thanks.Dickies on 16th!/Route15/84
Atmosphere: 4
Food: 4
Service: 4
Dr. Ruth D Edwards
Visited via the drive-thru on Monday March 11 while in Laurel, MS. Staff was wonderful! Neither of us could hear each other clearly over the "squawk -box" so she asked me to pull up to the window. She (didn't get this beautiful Sistah's name) was wonderful at guiding me through the menu, suggesting items, and explaining the different sauces. Food is great! Well-seasoned meats and vegetables. My friend and I had one of our best meals in Laurel at Dickey's BBQ Pit!
Food: 5
Service: 5
Recommended dishes: Green Beans with Bacon, Fried Okra, 2 Meat Plate
Scott M Mossville VFD
So the food I ordered was good, but like normal no one was in the place. And that's probably from the appearance of the staff, the main meat guy looked greasy and unkept, y'all might want to work on that. And y'all need to do something to change it up and get some butts back in the seats in the place or you're not going to survive.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fried Okra, Brisket Sandwich
Chevy Taylor
BUY YOU A FROZEN BBQ FROM DOLLAR TREE! That’s how horrible the number four is! I never ate here before until tonight, and NEVER, again will I. The number four tasted so cheap that I could’ve sworn it was bacon bits! I’m not even being dramatic! Waste your $11-$12 and try it yourself if you truly want to know what I mean. I’m beyond thankful that the cashier with the attitude didn’t understand what was said when she heard “two number fours with Dr. Pepper, please!” Because I’d be LIVID if I really paid for two burgers that tasted like the first one did. The fries were SALTY and I don’t mean normal salty, but if I didn’t have blood pressure issues before well now I do! I paid for two Dr. Peppers and one number four, but after realizing the order wasn’t correct went back around to order another burger and fries. Once she, ten cashier told me the price for just the fries and burger was higher than the combo I decided- biggest disappointment and surprise is when I decided to try the burger just to make sure I didn’t want to change the order. It was HORRIBLE! I immediately left the line and won’t be back. Again, just risk it all and get a BBQ burger from DOLLAR TREE!
Atmosphere: 1
Food: 1
Service: 1
Eddie Travis
Great Customer Service, And The Food Was Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Terry Stokes
One word, Excellent!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs and Spicy Sausage, Chopped Beef
Joe Lahey
First visit. Great concept and fair prices. Looking for napkins I finally saw the paper towel dispensers on the walls. It's as if they have seen me eat before. ?
Atmosphere: 4
Food: 5
Service: 5
Jim Warner
Thank goodness one BBQ shack is open on a Sunday.
Atmosphere: 4
Food: 4
Service: 4
Shelby D.
The last two times I've been here, I placed an online order. After I had paid and placed the order, when I arrived to pick it up, they were out of chicken (both times) and failed to call me although a contact number was provided. Food is mediocre at best on a good day. It's also very expensive for mediocre food and smaller portions. The service is not the best either. Once I went in and two employees were arguing behind the counter in front of customers. Don't waste your time here.
Connie Klitsch
I will start with the positive. the flavor of the food was good except for some overcooked brisket. the downsides are as follows: the portion sizes are smaller with a bigger price tag, the sides are now packaged in small Styrofoam containers not the dickeys containers, the silverware is now the flimsy white plastic without even a napkin, and when you order online and choose your big yellow cup drink for 3.25 you only get a Styrofoam cup. they no longer give out yellow cups even though they sure charge you for it. according to the gentleman that brought my food out said they don't have the ice cream machine anymore either. not sure if this is chain wide or just the Laurel location but this visit was me giving them a 2nd chance and needless to say they blew that one.
Didn't eat. I walked in, saw flies everywhere and walked back
Atmosphere: 1
Sam
Alexis was amazing! Very good customer skills and great conflict resolution. Thank you Alexis!
Samantha Thornton
Food stale and tastes old. Not to mention pricey. The only good thing from our order was the chicken and I’d give it a 3 out of 10. Not my first bad experience either. They also don’t know how to activate the gift cards you buy from there when you purchase one. So if you ever give a gift card to someone don’t go there because your family or friends won’t be able to use it.
Jessica Conley
The pork turned out fabulous! Quick service and good food.
I went thru the drive thru...not too many places that have bbq in Laurel,this establishment we have them in Illinois and it was right after a bad storm that day and my dad n I were trying to get back to our hotel before the storms came back! Thanks.Dickies on 16th!/Route15/84
Atmosphere: 4
Food: 4
Service: 4
Visited via the drive-thru on Monday March 11 while in Laurel, MS. Staff was wonderful! Neither of us could hear each other clearly over the "squawk -box" so she asked me to pull up to the window. She (didn't get this beautiful Sistah's name) was wonderful at guiding me through the menu, suggesting items, and explaining the different sauces. Food is great! Well-seasoned meats and vegetables. My friend and I had one of our best meals in Laurel at Dickey's BBQ Pit!
Food: 5
Service: 5
Recommended dishes: Green Beans with Bacon, Fried Okra, 2 Meat Plate
So the food I ordered was good, but like normal no one was in the place. And that's probably from the appearance of the staff, the main meat guy looked greasy and unkept, y'all might want to work on that. And y'all need to do something to change it up and get some butts back in the seats in the place or you're not going to survive.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fried Okra, Brisket Sandwich
BUY YOU A FROZEN BBQ FROM DOLLAR TREE! That’s how horrible the number four is! I never ate here before until tonight, and NEVER, again will I. The number four tasted so cheap that I could’ve sworn it was bacon bits! I’m not even being dramatic! Waste your $11-$12 and try it yourself if you truly want to know what I mean. I’m beyond thankful that the cashier with the attitude didn’t understand what was said when she heard “two number fours with Dr. Pepper, please!” Because I’d be LIVID if I really paid for two burgers that tasted like the first one did. The fries were SALTY and I don’t mean normal salty, but if I didn’t have blood pressure issues before well now I do! I paid for two Dr. Peppers and one number four, but after realizing the order wasn’t correct went back around to order another burger and fries. Once she, ten cashier told me the price for just the fries and burger was higher than the combo I decided- biggest disappointment and surprise is when I decided to try the burger just to make sure I didn’t want to change the order. It was HORRIBLE! I immediately left the line and won’t be back. Again, just risk it all and get a BBQ burger from DOLLAR TREE!
Atmosphere: 1
Food: 1
Service: 1
Great Customer Service, And The Food Was Awesome ?
Atmosphere: 5
Food: 5
Service: 5
One word, Excellent!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs and Spicy Sausage, Chopped Beef
First visit. Great concept and fair prices. Looking for napkins I finally saw the paper towel dispensers on the walls. It's as if they have seen me eat before. ?
Atmosphere: 4
Food: 5
Service: 5
Thank goodness one BBQ shack is open on a Sunday.
Atmosphere: 4
Food: 4
Service: 4
The last two times I've been here, I placed an online order. After I had paid and placed the order, when I arrived to pick it up, they were out of chicken (both times) and failed to call me although a contact number was provided. Food is mediocre at best on a good day. It's also very expensive for mediocre food and smaller portions. The service is not the best either. Once I went in and two employees were arguing behind the counter in front of customers. Don't waste your time here.
I will start with the positive. the flavor of the food was good except for some overcooked brisket. the downsides are as follows: the portion sizes are smaller with a bigger price tag, the sides are now packaged in small Styrofoam containers not the dickeys containers, the silverware is now the flimsy white plastic without even a napkin, and when you order online and choose your big yellow cup drink for 3.25 you only get a Styrofoam cup. they no longer give out yellow cups even though they sure charge you for it. according to the gentleman that brought my food out said they don't have the ice cream machine anymore either. not sure if this is chain wide or just the Laurel location but this visit was me giving them a 2nd chance and needless to say they blew that one.
Food: 3
Restaurantji Recommends
Didn't eat. I walked in, saw flies everywhere and walked back
Atmosphere: 1
Alexis was amazing! Very good customer skills and great conflict resolution. Thank you Alexis!
Food stale and tastes old. Not to mention pricey. The only good thing from our order was the chicken and I’d give it a 3 out of 10. Not my first bad experience either. They also don’t know how to activate the gift cards you buy from there when you purchase one. So if you ever give a gift card to someone don’t go there because your family or friends won’t be able to use it.
The pork turned out fabulous! Quick service and good food.
Atmosphere: 5
Food: 5
Service: 5
great service costumer friendly