Fantastic sushi. Try the Ninja roll.... you won't be disappointed.
Beau Wall
This place has okay food, but the atmosphere was horrible. As soon as we walk in, there were plenty of open seats, but the host say is right in the middle of 4 other tables of people. They're was no music at all playing, so we could hear everybody's conversations, and we could hear everybody eating. It was a very unpleasant experience. The waiter was very very nice! Food war pretty good. Atmosphere sucked.
Pam N Stanley Rolkosky
Ordered hibachi had to eat at a booth cause not cooking on the grill for people rice was awful and so was my chicken did not taste like hibachi cooked , I have ate there a lot of times but this was awful
Gary Thomas
We used to love this place but this place has seriously gone downhill. The staff is absolutely horrible with zero customer service. They never can get the order right, the food quality is horrendous, and they never answer the phone. Too many other good sushi and hibachi restaurants in Ocean Springs so this is our end to coming here ever again.
Miriam Sivec
Worst service ever. Worst food. Customer is always right but not in this case. People don't bother coming here. We go to a lot of restaurants, & we know good from bad. This 1 is real bad. Braydon is the worst server & most rudest young person we have ever experienced. He needs a course in personal skillsI have worked with the publicmy entire career. If I served anyone in that manner I'd be thrown out & he should be fired immediately. We do not enjoy going somewhere where people look like a bunch of robots with mussles. Very uncomfortable. They are toxic ,& display socialismThis is a free country & it's about control not health. The manager tried to tell me about her grandmother the scientist. She must have studied backwards because we have studied science as well & know all the diseases caused. Young people today are not educated. I tried to tell them we pay their salary. If they have no customers they can't serve & yes we do pay. Without us no job. So they obviously don't get it. The waitor asked if I wanted the hibachi. I said no but he threw it in our faces with a touch of sauce. A tiny horrible salad. Basically threw us out before finished eating. Real service. We have never been treated this way. We should never pay. A horrible experience & no will not return to garbage people. Young people who were not brought up with manners. The owners will be notified, & fined. And I see they have been closed by the health board & should be closed permanently. No wonder it's so bad.
skeeti
Food is really good, expo and service staff is awful and ruining your business. They dont accept calls during open times after several phone calls. One the chance they pick up— there is a 50/50 shot that they “arent doing takeout”.
truth can
Absolutely terrible food and Inept wait staff. No quality control or care is given (at least with my personal experience). I do not like to give bad reviews especially during the COVID BS with restaurants being short staffed and overwhelmed, but they were not short staffed nor overwhelmed on this occasion. Plenty of people standing around and a handful of guests.Could’ve done so much better and I’m not hard to please. Took one bite of each and spit it out. I politely told the waiter my thoughts and he just shrugged and walked off with the plate. Completely full plate and he did not remove it from the bill, offer to speak to the manager or even request something different.Very unprofessional, untrained and no care whatsoever. He wasn’t rude or disrespectful, just inept and clearly didn’t care.
Lauren R.
Very over priced for the quality of the food. Ginger dressing and Yum yum sauce was watered down and had no flavor and the steak was mostly fat.
Simple Man
Quite tasty food here! Sadly they don't do the hibachi show anymore and I feel like the food suffered some but overall still pretty good especially considering this is South Mississippi. I think they changed a few things in the yum yum sauce and salad dressing too.
Alisa Madden
If this could be rated a zero it would. They can never get the order right!!!!!!!!!! In three different orders they have not got one correct. I see why the health department closed them down in the past. If you want to get what you pay for then do not go here. They can not keep employees, can not get order correct, will not correct when you tell them. Again, I can see why the health department closed them down! They need to close them down again, and I will discuss with them and see about doing that because we need better service than this company can provide!
I was so impressed with the quality of the sushi here! The ninja roll is absolutely amazing & I can't wait to go back.
Joel Stiles
They are not customer focused. I wanted to order shrimp fried rice with extra shrimp and please dice (cut up) the shrimp. She told me they couldn’t do that because the chef said he didn’t have time. I said I will order from somewhere that can. Her last words to me before hanging up was well we don’t want your business. The sad thing is, they chopped it up before. Every time I drive by, doesn’t look like they are that busy.
Nate Williams
Terrible management and customer service.
brian lucido
0-10 I give the sushi a 6.5. Waiter was very nice. I asked for specials and they said they got rid of their specials. Wish they would bring them back.
Fantastic sushi. Try the Ninja roll.... you won't be disappointed.
This place has okay food, but the atmosphere was horrible. As soon as we walk in, there were plenty of open seats, but the host say is right in the middle of 4 other tables of people. They're was no music at all playing, so we could hear everybody's conversations, and we could hear everybody eating. It was a very unpleasant experience. The waiter was very very nice! Food war pretty good. Atmosphere sucked.
Ordered hibachi had to eat at a booth cause not cooking on the grill for people rice was awful and so was my chicken did not taste like hibachi cooked , I have ate there a lot of times but this was awful
We used to love this place but this place has seriously gone downhill. The staff is absolutely horrible with zero customer service. They never can get the order right, the food quality is horrendous, and they never answer the phone. Too many other good sushi and hibachi restaurants in Ocean Springs so this is our end to coming here ever again.
Worst service ever. Worst food. Customer is always right but not in this case. People don't bother coming here. We go to a lot of restaurants, & we know good from bad. This 1 is real bad. Braydon is the worst server & most rudest young person we have ever experienced. He needs a course in personal skillsI have worked with the publicmy entire career. If I served anyone in that manner I'd be thrown out & he should be fired immediately. We do not enjoy going somewhere where people look like a bunch of robots with mussles. Very uncomfortable. They are toxic ,& display socialismThis is a free country & it's about control not health. The manager tried to tell me about her grandmother the scientist. She must have studied backwards because we have studied science as well & know all the diseases caused. Young people today are not educated. I tried to tell them we pay their salary. If they have no customers they can't serve & yes we do pay. Without us no job. So they obviously don't get it. The waitor asked if I wanted the hibachi. I said no but he threw it in our faces with a touch of sauce. A tiny horrible salad. Basically threw us out before finished eating. Real service. We have never been treated this way. We should never pay. A horrible experience & no will not return to garbage people. Young people who were not brought up with manners. The owners will be notified, & fined. And I see they have been closed by the health board & should be closed permanently. No wonder it's so bad.
Food is really good, expo and service staff is awful and ruining your business. They dont accept calls during open times after several phone calls. One the chance they pick up— there is a 50/50 shot that they “arent doing takeout”.
Absolutely terrible food and Inept wait staff. No quality control or care is given (at least with my personal experience). I do not like to give bad reviews especially during the COVID BS with restaurants being short staffed and overwhelmed, but they were not short staffed nor overwhelmed on this occasion. Plenty of people standing around and a handful of guests.Could’ve done so much better and I’m not hard to please. Took one bite of each and spit it out. I politely told the waiter my thoughts and he just shrugged and walked off with the plate. Completely full plate and he did not remove it from the bill, offer to speak to the manager or even request something different.Very unprofessional, untrained and no care whatsoever. He wasn’t rude or disrespectful, just inept and clearly didn’t care.
Very over priced for the quality of the food. Ginger dressing and Yum yum sauce was watered down and had no flavor and the steak was mostly fat.
Quite tasty food here! Sadly they don't do the hibachi show anymore and I feel like the food suffered some but overall still pretty good especially considering this is South Mississippi. I think they changed a few things in the yum yum sauce and salad dressing too.
If this could be rated a zero it would. They can never get the order right!!!!!!!!!! In three different orders they have not got one correct. I see why the health department closed them down in the past. If you want to get what you pay for then do not go here. They can not keep employees, can not get order correct, will not correct when you tell them. Again, I can see why the health department closed them down! They need to close them down again, and I will discuss with them and see about doing that because we need better service than this company can provide!
Restaurantji Recommends
Food was good. People were nice.
I was so impressed with the quality of the sushi here! The ninja roll is absolutely amazing & I can't wait to go back.
They are not customer focused. I wanted to order shrimp fried rice with extra shrimp and please dice (cut up) the shrimp. She told me they couldn’t do that because the chef said he didn’t have time. I said I will order from somewhere that can. Her last words to me before hanging up was well we don’t want your business. The sad thing is, they chopped it up before. Every time I drive by, doesn’t look like they are that busy.
Terrible management and customer service.
0-10 I give the sushi a 6.5. Waiter was very nice. I asked for specials and they said they got rid of their specials. Wish they would bring them back.