Sat in the drive thru for almost 10 minutes waiting for my order to be taken. Nobody ever took any orders before or after I drove away. The employees were inside but not doing their jobs
Atmosphere: 1
Food: 1
Service: 1
Terry Juenger
Was an below average BK trip. Order was wrong the first try. But both sandwiches were good after watching them argue who was remaking them.
Atmosphere: 3
Food: 4
Service: 2
Ni Morris
Visited this location this morning and was very impressed by Jessica's level of customer service. She was very polite. This is not usually the attitude I receive at this location. I appreciate
Atmosphere: 5
Food: 4
Service: 5
Denise Spears
Asked for no pickles, no onions. They gave me extra onions and you could tell that that he did it up in a microwave. No way should the bun be hot like
Atmosphere: 1
Food: 1
Service: 1
Linda Bonner
I had the classic wrap, that was the best tasting chicken that I have had in awhile in a wrap. Wasn't intending to eat both, but I did.
Food: 5
Service: 5
Hasan Sukru CINAR
They gave ma a burnt burger and when I asked them to get me a new one, they said they couldn’t do that. They were so rude to me and they said that the burger should be burnt. I do not recommend you to come to this place.
Atmosphere: 1
Food: 1
Service: 4
Alperen KURT
The employees are not polite at all. They gave me the burger burnt and said it was normal.
Atmosphere: 3
Food: 1
Service: 1
April Yang
November 26, 2023 around 8:30pm. Customer service was horrible. The guy at drive-thru could not hear us and rather than trouble shoot or asking us to drive to the window (no one else was there but us and a car behind us) he kept complaining and saying “I can’t hear anything you’re saying”. We continued to raise our voice volume to help him out. Once at the window, the guy repeated our total and decided to never speak again. When we asked for confirmation, like “Is this Sprite?”, since our order was large, he was mute. When we asked if that was everything from our order, he nodded his head and walked away. Not sure whats happening, but this Burger King is not worth your time or money. Food was also dry and burnt and fries were not salted at all.
Atmosphere: 1
Food: 1
Service: 1
James Sports
Burger King is Burger King. The food is the same at all locations. Burgers are great. Everything else is just ok.
Atmosphere: 5
Food: 3
Service: 4
brittney clark
Bad experience.. bad quality of food. Haven’t been in years, but I stopped to get something quick..learned my lesson. Won’t be back.
Food quality was good, but service was slow and with attitude. Maybe they have short staffing issues. Mid morning - lobby register not ready, coffee not made, no please or thank yous, or sorry for the wait. Patronage is not appreciated here.
Atmosphere: 1
Food: 4
Service: 1
Bensin Ardor
Absolutely the worst customer service around. Why is it that everyone in this area seems to be just miserable when working? Waited over 30 min for Burger and some fries. Will not be returning. No wonder the parking lot is empty.
Sunshine Burns
Sometimes it's a wait but it's worth it for fresh food.Parking: There are a lot of parking spaces here.
Recommended dishes: French Fries, Crispy Chicken Sandwich, Dr Pepper, Onion Rings, Original Chicken Sandwich, Chicken Nuggets, Triple Whopper, Impossible Whopper, Big King, Rodeo Burger, Whopper, Double Cheeseburger, Hamburger, Double Whopper, Cheeseburger, Bacon King
Tamera Smith
I literally dispose going to any Burger King in Southaven. The service horrible.Vegetarian options: So glad they have the impossible burger. Love it if they prepare it right.
Sat in the drive thru for almost 10 minutes waiting for my order to be taken. Nobody ever took any orders before or after I drove away. The employees were inside but not doing their jobs
Atmosphere: 1
Food: 1
Service: 1
Was an below average BK trip. Order was wrong the first try. But both sandwiches were good after watching them argue who was remaking them.
Atmosphere: 3
Food: 4
Service: 2
Visited this location this morning and was very impressed by Jessica's level of customer service. She was very polite. This is not usually the attitude I receive at this location. I appreciate
Atmosphere: 5
Food: 4
Service: 5
Asked for no pickles, no onions. They gave me extra onions and you could tell that that he did it up in a microwave. No way should the bun be hot like
Atmosphere: 1
Food: 1
Service: 1
I had the classic wrap, that was the best tasting chicken that I have had in awhile in a wrap. Wasn't intending to eat both, but I did.
Food: 5
Service: 5
They gave ma a burnt burger and when I asked them to get me a new one, they said they couldn’t do that. They were so rude to me and they said that the burger should be burnt. I do not recommend you to come to this place.
Atmosphere: 1
Food: 1
Service: 4
The employees are not polite at all. They gave me the burger burnt and said it was normal.
Atmosphere: 3
Food: 1
Service: 1
November 26, 2023 around 8:30pm. Customer service was horrible. The guy at drive-thru could not hear us and rather than trouble shoot or asking us to drive to the window (no one else was there but us and a car behind us) he kept complaining and saying “I can’t hear anything you’re saying”. We continued to raise our voice volume to help him out. Once at the window, the guy repeated our total and decided to never speak again. When we asked for confirmation, like “Is this Sprite?”, since our order was large, he was mute. When we asked if that was everything from our order, he nodded his head and walked away. Not sure whats happening, but this Burger King is not worth your time or money. Food was also dry and burnt and fries were not salted at all.
Atmosphere: 1
Food: 1
Service: 1
Burger King is Burger King. The food is the same at all locations. Burgers are great. Everything else is just ok.
Atmosphere: 5
Food: 3
Service: 4
Bad experience.. bad quality of food. Haven’t been in years, but I stopped to get something quick..learned my lesson. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food quality was good, but service was slow and with attitude. Maybe they have short staffing issues. Mid morning - lobby register not ready, coffee not made, no please or thank yous, or sorry for the wait. Patronage is not appreciated here.
Atmosphere: 1
Food: 4
Service: 1
Absolutely the worst customer service around. Why is it that everyone in this area seems to be just miserable when working? Waited over 30 min for Burger and some fries. Will not be returning. No wonder the parking lot is empty.
Sometimes it's a wait but it's worth it for fresh food.Parking: There are a lot of parking spaces here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Triple Whopper, Whopper
Very fast and friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Crispy Chicken Sandwich, Dr Pepper, Onion Rings, Original Chicken Sandwich, Chicken Nuggets, Triple Whopper, Impossible Whopper, Big King, Rodeo Burger, Whopper, Double Cheeseburger, Hamburger, Double Whopper, Cheeseburger, Bacon King
I literally dispose going to any Burger King in Southaven. The service horrible.Vegetarian options: So glad they have the impossible burger. Love it if they prepare it right.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Whopper