I ordered the kids pretzel dog 5ct and kids toastie w/turkey. The pretzel dogs tasted old. The toastie tasted old too. Didn’t eat all of either. Afterwards i really feel sick. I wish I could share a picture. I wouldn’t recommend. It was a waste of money.
Atmosphere: 2
Food: 1
Service: 2
Brian
Food is ok, but the cost and service are the downsides. Relying on this history at this point. You can get more and better food elsewhere for less.
Atmosphere: 5
Food: 3
Service: 2
Bernadette Milnick
Picked up an order from the pick up window. Order was ready promptly, Jakalan was very helpful and courteous, food was good! Definitely coming back.
Food: 4
Service: 5
CHARLES RUSSUM
French Dip,tater salad ,all being real good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: King Club, Chips
Ajashua Hardy
McKenna Roberts &Dillon Charles Nalls are a good friendsfor Ajashua is nice birthdaynext month in Ridgeland. Ajashua Hardy birthday ? next month in Jackson and Ridgeland. Dr. Pepper and McAlister's Club Sandwich.
Atmosphere: 4
Food: 5
Service: 5
Ljs H.
The past two times I have visited this location, the employees have been moving extra slowly with customers waiting and complaining. They do not acknowledge waiting customers, no greeting, nothing. After waiting a few minutes, I left both times without ordering.
Krystal Parker
The service was and has been horrible. I wouldn't recommend going here for lunch during work hours! I placed an online order at 11:54 am and didn't get a refund until 12:45
Service: 1
Otis Thames,II
Drive Thru is terrible..you wait 15-20 minutes, and have already pre-ordered on lineWheelchair accessibility: ADA compliant
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Salad
Demarcus Brown
Diamond is rude and nasty. I am not sure why her mammy named her Diamond because her attitude is equivalent to bubble gum machine jewelry. She does not know how to resolve issues that the restaurant is clearly at fault for. She would rather argue with the customer. With all of the complaints regarding lack of meat, corporate needs to step in and do something. As mad as she got at me for telling her my SpudMax was fixed incorrectly, I believe she must be stealing meat to feed her kids. Potato was as dry and meatless as her attitude.
Atmosphere: 1
Food: 1
Service: 1
Henry Miller
They missed part of my order and they hung up on my phone call very
Worst customer service I've ever experienced. Most behind the counter have a I don't care attitude. McAlister's its best to shut this Ridgeland location down or make drastic employee and management and changes. Its really sad and a direct reflection on McAlister's.
Detrick White
It’s horrible they don’t answer the phone at when you trying to order the chips be stell
Sarah E
You wait at drive through 10 plus minutes for someone to even come to the window. Very bad attitude. I Always have broccoli soup - it was cold and broccoli not done. This location has a lot of issues.
Atmosphere: 1
Food: 3
Service: 1
Angelica A.
Every time I place a "to go" window pick up order-it's always correct-it's always freshly made-and the window associate appears eager and ready to serve. :)
M F
Veer poor customer service, you stand there for 5 to 6 minutes and no one ask to help you. Then when they finally do, the rep take care of another customer that walked up after me.The world we live in is first come first serve! They tripping. I spend money in there all the time. I will not anymore, going to the other one to spend my money.
I ordered the kids pretzel dog 5ct and kids toastie w/turkey. The pretzel dogs tasted old. The toastie tasted old too. Didn’t eat all of either. Afterwards i really feel sick. I wish I could share a picture. I wouldn’t recommend. It was a waste of money.
Atmosphere: 2
Food: 1
Service: 2
Food is ok, but the cost and service are the downsides. Relying on this history at this point. You can get more and better food elsewhere for less.
Atmosphere: 5
Food: 3
Service: 2
Picked up an order from the pick up window. Order was ready promptly, Jakalan was very helpful and courteous, food was good! Definitely coming back.
Food: 4
Service: 5
French Dip,tater salad ,all being real good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: King Club, Chips
McKenna Roberts &Dillon Charles Nalls are a good friendsfor Ajashua is nice birthdaynext month in Ridgeland. Ajashua Hardy birthday ? next month in Jackson and Ridgeland. Dr. Pepper and McAlister's Club Sandwich.
Atmosphere: 4
Food: 5
Service: 5
The past two times I have visited this location, the employees have been moving extra slowly with customers waiting and complaining. They do not acknowledge waiting customers, no greeting, nothing. After waiting a few minutes, I left both times without ordering.
The service was and has been horrible. I wouldn't recommend going here for lunch during work hours! I placed an online order at 11:54 am and didn't get a refund until 12:45
Service: 1
Drive Thru is terrible..you wait 15-20 minutes, and have already pre-ordered on lineWheelchair accessibility: ADA compliant
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Salad
Diamond is rude and nasty. I am not sure why her mammy named her Diamond because her attitude is equivalent to bubble gum machine jewelry. She does not know how to resolve issues that the restaurant is clearly at fault for. She would rather argue with the customer. With all of the complaints regarding lack of meat, corporate needs to step in and do something. As mad as she got at me for telling her my SpudMax was fixed incorrectly, I believe she must be stealing meat to feed her kids. Potato was as dry and meatless as her attitude.
Atmosphere: 1
Food: 1
Service: 1
They missed part of my order and they hung up on my phone call very
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Worst customer service I've ever experienced. Most behind the counter have a I don't care attitude. McAlister's its best to shut this Ridgeland location down or make drastic employee and management and changes. Its really sad and a direct reflection on McAlister's.
It’s horrible they don’t answer the phone at when you trying to order the chips be stell
You wait at drive through 10 plus minutes for someone to even come to the window. Very bad attitude. I Always have broccoli soup - it was cold and broccoli not done. This location has a lot of issues.
Atmosphere: 1
Food: 3
Service: 1
Every time I place a "to go" window pick up order-it's always correct-it's always freshly made-and the window associate appears eager and ready to serve. :)
Veer poor customer service, you stand there for 5 to 6 minutes and no one ask to help you. Then when they finally do, the rep take care of another customer that walked up after me.The world we live in is first come first serve! They tripping. I spend money in there all the time. I will not anymore, going to the other one to spend my money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Potato Skins, Nacho Basket, Salad, Nacho