My family of 10 had lunch today, Sat. March 16th. Service was great, attentive, friendly & professional. Food was great. Restaurant & restrooms were clean.Kid-friendliness: Great kid menu, ours loved the Mac & cheese & fruit cup.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choose 2, French Dip, Country Potato Soup, Broccoli and Cheese Soup
Sheri Floyd
Went in today and tried the Cuban. Great Sammy! But the star of the show was Shandace who served us at the front counter, what a great employee you have in her. She was so polite to everyone and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
breakback9
The food was delicious and the young lady that took our order as well young lady that brought it over to us after it was done were very polite and sweet but I don’t know what to say about the some of their coworkers. From the moment we stepped up to order over half the staff behind the counter stared me and my husband down. No smiles just blank fish eyes stares. It made us very uncomfortable and it will be a while before I step foot in here again
Atmosphere: 1
Food: 5
Service: 5
Rose Madder
The lady was polite and tried to make things right and refunded my order and tried to have it remade (they remade the order incorrectly), but BEWARE ordering online for pickup. I paid for my order in advance and when we arrived for pickup it had been picked up by someone else...have heard of this happening but was a first for me. UPDATE: March 2024 and this establishment has only gotten worse. Service was no better and my order was late and half of my items ordered were unavailable.
LaShonté Anderson
PLEASE STOP PRE-ADDING THE VEGETABLES TO THE NACHOS. It makes the chips soggy and it's nowhere near as much as it has been. It ruins the ultimate nachos. Put them in a separate container as you have always done. Sincerely, a loyal customer of 17 years.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Choose 2
Wilma Shotwell
Everyone was friendly and courteous. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Salad, Country Potato Soup, Loaded Baked Potato, Caesar Salad, Broccoli and Cheese Soup
Florence Dixon
Baked potatoes are not fresh and are always hard and not hot. Terrible!
Food: 1
J John
Need MORE ROTEL ON NACHOSSouthaven
Atmosphere: 4
Food: 4
Service: 4
Tammie Vescovo
Waited over 20 minutes for a to go order. Cashier recognized long wait and asked for my order to be expedited. Really appreciated.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: McAlister's Club
Todd Campbell
The interior was being remodeled, so it was a bit messy, and the food was ok, but not neat as good as it used to be. 2 sandwiches and 2 small soups 40 bucks ?, probably will not be going back anytime soon.
I don't even want to give any stars.. ordered thru Grubhub and was eating and as I was biting down something poked and cut the back of my mouth apparently there is a whole toothpick in my spring mix in the sand which... I tried to call them cause that's not cool. They should really be careful this is not right.. I tried calling them and can't get thru ... Grubhub refunded me but like this is wrong they need to be careful I'm literally bleeding on the inside of my mouth..
Donavon W.
Customer service at McAlister's is laughable. Sadly I can understand why when you only get paid $9 a hour. I called once no answer. I called again and asked for a manager. I was promptly hung up on. Whoever the young lady was clearly doesn't like her job. But I would be wrong if I went up there and showed my displeasure. I'll leave it alone and let yelp take it from here.
Sandye Kalmus
Floor was super sticky. Food was good I had a rueben. Outdoor seating was nice but
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Reuben
Shereese Tillman
I love the McAlisters club and try the herb mayo, the salads are amazing. If you love greens and things and healthy food..give it a try.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sandwich, Grilled Chicken, McAlister's Club
Stephen Fennell
My sandwich was made exactly like I ordered it and the staff was very courteous.
My family of 10 had lunch today, Sat. March 16th. Service was great, attentive, friendly & professional. Food was great. Restaurant & restrooms were clean.Kid-friendliness: Great kid menu, ours loved the Mac & cheese & fruit cup.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choose 2, French Dip, Country Potato Soup, Broccoli and Cheese Soup
Went in today and tried the Cuban. Great Sammy! But the star of the show was Shandace who served us at the front counter, what a great employee you have in her. She was so polite to everyone and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
The food was delicious and the young lady that took our order as well young lady that brought it over to us after it was done were very polite and sweet but I don’t know what to say about the some of their coworkers. From the moment we stepped up to order over half the staff behind the counter stared me and my husband down. No smiles just blank fish eyes stares. It made us very uncomfortable and it will be a while before I step foot in here again
Atmosphere: 1
Food: 5
Service: 5
The lady was polite and tried to make things right and refunded my order and tried to have it remade (they remade the order incorrectly), but BEWARE ordering online for pickup. I paid for my order in advance and when we arrived for pickup it had been picked up by someone else...have heard of this happening but was a first for me. UPDATE: March 2024 and this establishment has only gotten worse. Service was no better and my order was late and half of my items ordered were unavailable.
PLEASE STOP PRE-ADDING THE VEGETABLES TO THE NACHOS. It makes the chips soggy and it's nowhere near as much as it has been. It ruins the ultimate nachos. Put them in a separate container as you have always done. Sincerely, a loyal customer of 17 years.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Choose 2
Everyone was friendly and courteous. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef Salad, Country Potato Soup, Loaded Baked Potato, Caesar Salad, Broccoli and Cheese Soup
Baked potatoes are not fresh and are always hard and not hot. Terrible!
Food: 1
Need MORE ROTEL ON NACHOSSouthaven
Atmosphere: 4
Food: 4
Service: 4
Waited over 20 minutes for a to go order. Cashier recognized long wait and asked for my order to be expedited. Really appreciated.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: McAlister's Club
The interior was being remodeled, so it was a bit messy, and the food was ok, but not neat as good as it used to be. 2 sandwiches and 2 small soups 40 bucks ?, probably will not be going back anytime soon.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
I don't even want to give any stars.. ordered thru Grubhub and was eating and as I was biting down something poked and cut the back of my mouth apparently there is a whole toothpick in my spring mix in the sand which... I tried to call them cause that's not cool. They should really be careful this is not right.. I tried calling them and can't get thru ... Grubhub refunded me but like this is wrong they need to be careful I'm literally bleeding on the inside of my mouth..
Customer service at McAlister's is laughable. Sadly I can understand why when you only get paid $9 a hour. I called once no answer. I called again and asked for a manager. I was promptly hung up on. Whoever the young lady was clearly doesn't like her job. But I would be wrong if I went up there and showed my displeasure. I'll leave it alone and let yelp take it from here.
Floor was super sticky. Food was good I had a rueben. Outdoor seating was nice but
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Reuben
I love the McAlisters club and try the herb mayo, the salads are amazing. If you love greens and things and healthy food..give it a try.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Sandwich, Grilled Chicken, McAlister's Club
My sandwich was made exactly like I ordered it and the staff was very courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip