Jacks is AWESOME… especially the Country Fried Steak biscuits & They’re 2/for $5!!! I’ve been using the APP recently & Love everything about Jacks now!!!
Atmosphere: 5
Food: 5
Service: 5
Vanessa Neri Rhodes
I just went in to pick up an order but the inside is very nice and very clean! I'll definitely be trying something from there soon!
Atmosphere: 5
Big Icey
Service was terrible.. light skin manager with box braids was very very rude.. she told me they wasn’t open yet because her crew wasn’t there and it was 5:30am but she took 3 cars order that was behind me so I had to drive back around … very
Atmosphere: 1
Food: 1
Service: 1
Freddie Bardley
Since I've been going here, my food has always come out hot &
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Zachary Head
Best fast food
Atmosphere: 5
Food: 5
Service: 5
Christina Roberts - Jackson
Sweet young people always in the drive thru!!!
Atmosphere: 5
Food: 5
Service: 5
y2kchroma M
Theres no reason to be sitting in the line for breakast for over 40 mins!!! Breakfast in general doesnt even take that long to cook! Had to leave the
Service: 1
Angelo Gray
Service was terrible I stood in there waiting for some one to take my order for like 15 and there was no line it’s clear the people hear don’t wanna work here so sad cuz the food be really
Atmosphere: 1
Food: 4
Service: 2
Mikey Skates
I guess theyre rationing grits at jacks? Maybe a company wide grits shortage? A grit famine? I can literally see the bottom of the to-go bowl. bro i didnt pay money to take three bites of grits.
Atmosphere: 2
Food: 1
Service: 1
Chillumz
Got to the drive-thru at about 8PM, no cars in line. Pull up to the window, "Hello, Welcome to Jack's". I ask "I had seen on the side of the building something about dinner deals. What's that about?" At first, no response, then "What?". I repeat, and then they explain. I respond, "Okay, give me just a moment to look over the menu again, and I'll order."This is the point of which I am aware this person at the window is doing the most.Every 5 or 6 seconds after that interaction, "Welcome to Jack's, can I take your order?" Over and over again with chuckling in the background. I get to the window, and she tells me they don't have tea. You're telling me you don't have tea, and yall are open for a couple more hours? That seems like an oversight. I don't mention it and just ask if I can do the iced coffee I ordered as the drink on the combo I ordered. Charged and gave me two iced coffees. At this point, I gave up trying to talk with this lady and took my order and left.I recommend this restaurant only during day shift. Night crew is not customer service friendly, nor did they seem to care about what I wanted to order; they were just ready to get me out of the way. I understand it's drive-thru, but there was only one vehicle that pulled up AFTER my order that I had seen, and I wasn't exactly rude. I could understand getting attitude if I had been out of line, but that's not the case. Night crews generally are less staffed, and this location has NOT properly adjusted to that.
Very bad service and very bad food?????? don’t loss your
Atmosphere: 1
Food: 1
Service: 1
Danny Mckay
Had a delectable grilled chicken
Atmosphere: 5
Food: 5
Service: 4
Toby Steed
Great drive thru
Food: 5
Service: 5
Recommended dishes: Chicken Biscuit
Dylan folds
Every single time we come, we order the same thing and Everytime it's wrong. We always replace the fries for mash potatoes, the ticket even says so, yet we never get the mashed potatoes, this has happened 4 separate times now. It's simply because the workers do not care, they are rude, you go to the window they ask in the same very moderate voice like they don't wanna be there "how are you doing today" I say I'm doing good what about you "....." silent they don't respond. They aren't asking how I'm doing because they care but because they have too. Just very rude. Higher people that care about their job
Jacks is AWESOME… especially the Country Fried Steak biscuits & They’re 2/for $5!!! I’ve been using the APP recently & Love everything about Jacks now!!!
Atmosphere: 5
Food: 5
Service: 5
I just went in to pick up an order but the inside is very nice and very clean! I'll definitely be trying something from there soon!
Atmosphere: 5
Service was terrible.. light skin manager with box braids was very very rude.. she told me they wasn’t open yet because her crew wasn’t there and it was 5:30am but she took 3 cars order that was behind me so I had to drive back around … very
Atmosphere: 1
Food: 1
Service: 1
Since I've been going here, my food has always come out hot &
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Best fast food
Atmosphere: 5
Food: 5
Service: 5
Sweet young people always in the drive thru!!!
Atmosphere: 5
Food: 5
Service: 5
Theres no reason to be sitting in the line for breakast for over 40 mins!!! Breakfast in general doesnt even take that long to cook! Had to leave the
Service: 1
Service was terrible I stood in there waiting for some one to take my order for like 15 and there was no line it’s clear the people hear don’t wanna work here so sad cuz the food be really
Atmosphere: 1
Food: 4
Service: 2
I guess theyre rationing grits at jacks? Maybe a company wide grits shortage? A grit famine? I can literally see the bottom of the to-go bowl. bro i didnt pay money to take three bites of grits.
Atmosphere: 2
Food: 1
Service: 1
Got to the drive-thru at about 8PM, no cars in line. Pull up to the window, "Hello, Welcome to Jack's". I ask "I had seen on the side of the building something about dinner deals. What's that about?" At first, no response, then "What?". I repeat, and then they explain. I respond, "Okay, give me just a moment to look over the menu again, and I'll order."This is the point of which I am aware this person at the window is doing the most.Every 5 or 6 seconds after that interaction, "Welcome to Jack's, can I take your order?" Over and over again with chuckling in the background. I get to the window, and she tells me they don't have tea. You're telling me you don't have tea, and yall are open for a couple more hours? That seems like an oversight. I don't mention it and just ask if I can do the iced coffee I ordered as the drink on the combo I ordered. Charged and gave me two iced coffees. At this point, I gave up trying to talk with this lady and took my order and left.I recommend this restaurant only during day shift. Night crew is not customer service friendly, nor did they seem to care about what I wanted to order; they were just ready to get me out of the way. I understand it's drive-thru, but there was only one vehicle that pulled up AFTER my order that I had seen, and I wasn't exactly rude. I could understand getting attitude if I had been out of line, but that's not the case. Night crews generally are less staffed, and this location has NOT properly adjusted to that.
Restaurantji Recommends
The food was not good it was to
Atmosphere: 1
Food: 1
Service: 5
Very bad service and very bad food?????? don’t loss your
Atmosphere: 1
Food: 1
Service: 1
Had a delectable grilled chicken
Atmosphere: 5
Food: 5
Service: 4
Great drive thru
Food: 5
Service: 5
Recommended dishes: Chicken Biscuit
Every single time we come, we order the same thing and Everytime it's wrong. We always replace the fries for mash potatoes, the ticket even says so, yet we never get the mashed potatoes, this has happened 4 separate times now. It's simply because the workers do not care, they are rude, you go to the window they ask in the same very moderate voice like they don't wanna be there "how are you doing today" I say I'm doing good what about you "....." silent they don't respond. They aren't asking how I'm doing because they care but because they have too. Just very rude. Higher people that care about their job
Atmosphere: 1
Food: 3
Service: 1