Horrible experience. Employee was so rude to me before I was able to enter the establishment I left (close to closing time, she met me outside taking out trash). She just had a horrible attitude. I didn’t feel comfortable that someone that was able to speak to customers with such ugliness would possibly be preparing my food/drink. I will not be returning & corporate will be called. Should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Terri Cook
We just went through the drive through here in Tupelo. Not only did we wait 15 minutes, when we paid my ice cream was melted and my husband's shake was chocolate milk. The person who waited on us had a really bad attitude. He went to get another shake and came back to tell us the ice cream was hard to scoop so it was taking a long time. And they were really busy. He eventually brought back the same melted shake. No wonder this franchise is going out of business.
Atmosphere: 1
Food: 1
Service: 1
Roxi Tucker
Delish. Old store though. The inside could use a facelift.
Ben Beasley
Awesome, as usual! Amazing staff!
kyleigh conner
Their ice cream is always delicious and it is always clean. I highly recommend.
layla
Slow service, kid working is way too slow, walks everywhere and doesn’t clean what he uses and takes his time with everything. we’ve been here for ten minutes and three people have left due to the kid working. Horrible worker.
Tiffany gordon
They have me all the wrong shakes and the waitress was very rude and disrespectful.
K C
This is the better Baskin-Robbins in Tupelo. But the dinning area is often closed. 4/5 times we’ve driven here, we ended up leaving because the inside was closed (drive thru only).The last time, they were open so we stopped. The service is okay, not as friendly as the other location. But this location is much cleaner.
Raven Powers
The guy inside was nice but the female took over the order and she was RUDE! Very short, to the point and full of attitude! Will NOT BE BACK!
Mimi Lelly
The two young men working tonight were so sweet!! Always had a smile on their face and accommodated us perfectly!! They were on top of everything and were sure to make sure we were doing well!! Loved them!
Everytime we come to this location it's something negative like today we walked in and we wasn't evan address they acted as if we wasn't there we waited 10mins before we had to just walk out because they acted like they didn't see us other customers was fighting about why they refused to notice the 4 customers they had in the store including us the argument wasn't worth our time so we just walked out we do not recommend this place we will not be back. Need better employees and or training
Mike Wagner
Great having them as new clients . Awesome sunrise
Keyara Hobson
Went to baskin robins today. The girl at the window was not friendly at all, no greetings. Also, the order was not even placed when we arrived at the window. We had to park in the parking lot to wait for our milkshake, which was not long, one of the girls brought the milkshake out, it was NOT full at all. It was barely over half, she gave the milkshake and walked off without saying a word. I will definitely take my business elsewhere on west main. I gave 2 stars because the milk shake was good, but the employees were horrible!
Linda Green
Love ❤️ Baskin-Robbins ?
Joshua Witcher
Please update your Sunday hours. Says you open at 11.
Horrible experience. Employee was so rude to me before I was able to enter the establishment I left (close to closing time, she met me outside taking out trash). She just had a horrible attitude. I didn’t feel comfortable that someone that was able to speak to customers with such ugliness would possibly be preparing my food/drink. I will not be returning & corporate will be called. Should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
We just went through the drive through here in Tupelo. Not only did we wait 15 minutes, when we paid my ice cream was melted and my husband's shake was chocolate milk. The person who waited on us had a really bad attitude. He went to get another shake and came back to tell us the ice cream was hard to scoop so it was taking a long time. And they were really busy. He eventually brought back the same melted shake. No wonder this franchise is going out of business.
Atmosphere: 1
Food: 1
Service: 1
Delish. Old store though. The inside could use a facelift.
Awesome, as usual! Amazing staff!
Their ice cream is always delicious and it is always clean. I highly recommend.
Slow service, kid working is way too slow, walks everywhere and doesn’t clean what he uses and takes his time with everything. we’ve been here for ten minutes and three people have left due to the kid working. Horrible worker.
They have me all the wrong shakes and the waitress was very rude and disrespectful.
This is the better Baskin-Robbins in Tupelo. But the dinning area is often closed. 4/5 times we’ve driven here, we ended up leaving because the inside was closed (drive thru only).The last time, they were open so we stopped. The service is okay, not as friendly as the other location. But this location is much cleaner.
The guy inside was nice but the female took over the order and she was RUDE! Very short, to the point and full of attitude! Will NOT BE BACK!
The two young men working tonight were so sweet!! Always had a smile on their face and accommodated us perfectly!! They were on top of everything and were sure to make sure we were doing well!! Loved them!
Restaurantji Recommends
Everytime we come to this location it's something negative like today we walked in and we wasn't evan address they acted as if we wasn't there we waited 10mins before we had to just walk out because they acted like they didn't see us other customers was fighting about why they refused to notice the 4 customers they had in the store including us the argument wasn't worth our time so we just walked out we do not recommend this place we will not be back. Need better employees and or training
Great having them as new clients . Awesome sunrise
Went to baskin robins today. The girl at the window was not friendly at all, no greetings. Also, the order was not even placed when we arrived at the window. We had to park in the parking lot to wait for our milkshake, which was not long, one of the girls brought the milkshake out, it was NOT full at all. It was barely over half, she gave the milkshake and walked off without saying a word. I will definitely take my business elsewhere on west main. I gave 2 stars because the milk shake was good, but the employees were horrible!
Love ❤️ Baskin-Robbins ?
Please update your Sunday hours. Says you open at 11.