I ordered some of the battered fish back on January 6th. When I got home with it and tasted it, it made me gag and I had to spit it out. It smelled rotten and had brown spots in it. So I called and they offered to remake it if I had the receipt.Since it’s been icy, I haven’t had the chance to go back until on January 23. I explained what I was told over the phone to basically being told that wasn’t true by the GM. And she was very unprofessional, arguing with me and even raised her voice at my boyfriend, refused a refund, said that no one would’ve told us that it would be remade (practically called us liars), and argued that the fish wasn’t rotten. That it’s a new fish they’re using and that’s just the way it tastes now. (I tried looking up any factual information on this and can’t find any.)After she finally remade it and I got home with it, it was the same quality as last time. Rotten tasting/smelling with brown spots.I don’t think it’s ‘new’ fish. I think it’s bad fish being sold as ‘new’.Feeling very disrespected and don’t plan to be back.Do with that what you will.
Atmosphere: 1
Food: 1
Service: 1
Robert Holman
Great food and
Atmosphere: 5
Food: 5
Service: 5
Stephanie Duncan-Bhatia
Great place for quick to go out done in great
Atmosphere: 5
Food: 5
Service: 5
Catalina Baby
Lady was nice at windowGood foodAnd serviceFriendlyGot some improperly made fishThey politely replaced meal.Great serviceSorry to sayBatter tasted funny this timeAnd one fish of fish smelled rottenBring back the old capt ds fish?The one piece of fish smelled badMy dog wouldn't eat it eitherSorry ?
Atmosphere: 5
Food: 1
Service: 5
Wesley Thornton
Great place to eat always great service, fresh food, and always
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Giant Fish Sandwich
Anthony Cox
Good stuff
Melissa Adcock
The food just wasn't good the corn was sour the tea aasnt good we love captain ds just not this
Atmosphere: 4
Food: 1
Service: 4
Selena Black
The severs were great and very accommodating. The food, as always, was great.
Captain D's always enjoy visiting you. If you never ate Captain D's your need get out from under that rock you been living under. Stop in ser them.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: 3 Piece Fish Meal, Side Salad, Fish and Shrimp Meal, Grilled Shrimp Salad, Cajun Catfish Sandwich, Hush Puppies, Baked Potato, Grilled White Fish & Shrimp Skewer Meal, White Fish Shrimp & Crab Meal
Chastity Boyd
Good Hot Food we love eating here ?Kid-friendliness: Friendly people they were very nice to us ?
Waiting In the drive through for 45 minutes...Can't even drive off The line is long....REALLYI ordered a 2 PC fish Dinner classic...I recieved a piece of cold fish no sides or anything....I parked and went in to show them ....
Food: 1
Service: 1
Jamie Mays
Really enjoyed the food! Nice and clean
Atmosphere: 5
Food: 5
Service: 5
Ms. Tifus Gates
Wonderful service. The staff were very polite. Asked if the cook could allow my fish to be cooked a little longer. Excellent!
Atmosphere: 5
Food: 5
Service: 5
gnettlesfan
My okra was cold. Love this
Food: 4
Service: 5
Tifus Gates
Wonderful service. The staff were very polite. Asked if the cook could allow my fish to be cooked a little longer. Excellent!
I ordered some of the battered fish back on January 6th. When I got home with it and tasted it, it made me gag and I had to spit it out. It smelled rotten and had brown spots in it. So I called and they offered to remake it if I had the receipt.Since it’s been icy, I haven’t had the chance to go back until on January 23. I explained what I was told over the phone to basically being told that wasn’t true by the GM. And she was very unprofessional, arguing with me and even raised her voice at my boyfriend, refused a refund, said that no one would’ve told us that it would be remade (practically called us liars), and argued that the fish wasn’t rotten. That it’s a new fish they’re using and that’s just the way it tastes now. (I tried looking up any factual information on this and can’t find any.)After she finally remade it and I got home with it, it was the same quality as last time. Rotten tasting/smelling with brown spots.I don’t think it’s ‘new’ fish. I think it’s bad fish being sold as ‘new’.Feeling very disrespected and don’t plan to be back.Do with that what you will.
Atmosphere: 1
Food: 1
Service: 1
Great food and
Atmosphere: 5
Food: 5
Service: 5
Great place for quick to go out done in great
Atmosphere: 5
Food: 5
Service: 5
Lady was nice at windowGood foodAnd serviceFriendlyGot some improperly made fishThey politely replaced meal.Great serviceSorry to sayBatter tasted funny this timeAnd one fish of fish smelled rottenBring back the old capt ds fish?The one piece of fish smelled badMy dog wouldn't eat it eitherSorry ?
Atmosphere: 5
Food: 1
Service: 5
Great place to eat always great service, fresh food, and always
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Giant Fish Sandwich
Good stuff
The food just wasn't good the corn was sour the tea aasnt good we love captain ds just not this
Atmosphere: 4
Food: 1
Service: 4
The severs were great and very accommodating. The food, as always, was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Fish Meal
Captain D's always enjoy visiting you. If you never ate Captain D's your need get out from under that rock you been living under. Stop in ser them.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: 3 Piece Fish Meal, Side Salad, Fish and Shrimp Meal, Grilled Shrimp Salad, Cajun Catfish Sandwich, Hush Puppies, Baked Potato, Grilled White Fish & Shrimp Skewer Meal, White Fish Shrimp & Crab Meal
Good Hot Food we love eating here ?Kid-friendliness: Friendly people they were very nice to us ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Fish and Chips
Restaurantji Recommends
Waiting In the drive through for 45 minutes...Can't even drive off The line is long....REALLYI ordered a 2 PC fish Dinner classic...I recieved a piece of cold fish no sides or anything....I parked and went in to show them ....
Food: 1
Service: 1
Really enjoyed the food! Nice and clean
Atmosphere: 5
Food: 5
Service: 5
Wonderful service. The staff were very polite. Asked if the cook could allow my fish to be cooked a little longer. Excellent!
Atmosphere: 5
Food: 5
Service: 5
My okra was cold. Love this
Food: 4
Service: 5
Wonderful service. The staff were very polite. Asked if the cook could allow my fish to be cooked a little longer. Excellent!
Atmosphere: 5
Food: 5
Service: 5