They have a major issue with consistency. Ordered an iced coffee with 3 sugars and they did not include any sugar, kindly asked them to correct the drink and they added at least 6 sugars. Had to toss the drink. I visit a couple of times per week on avg but the issues are getting worse. I’ve started to visit Starbucks instead.
Latrena Carter
Staff is always friendly, service is always fast, lattes are delicious, donuts are ok.. they're just a little harder than I like.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
Ginger Regan
I didn't know that a doughnut could be bad but I found it this am. The doughnut was cold and hard with very little icing and the Chai tea was cold. So very disappointing. I have never had worse.
Atmosphere: 1
Food: 1
Service: 2
Kristen Eaton
Always clean and smells great. Love the mocha frappe. I always get it with an espresso shot. It's a hit or miss on how good it'll be though. Sometimes perfect sometime blew. I do not like their donuts though. They're too dry and just awful honestly. But the service and coffee is good. Only place I get coffee from.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Bacon Egg and Cheese, Iced Latte
Erin Tucker
I love dunkin' and hope they decide to open more stores closer to us like maybe fulton. This dunkin is always clean. The staff is always pleasant and happy to provide their customers with quality service. If you have not tried them for a coffee or breakfast, I would recommend stopping by and checking them out. Hands down the best coffee around, in my opinion.Kid-friendliness: They have many kid friendly options.
Great coffee & food. Nicest staff you'll meet. I like the app for free items and special deals.
Atmosphere: 5
Food: 5
Service: 5
Erica Jae
Won’t refund item they apparently didn’t have after I ordered ahead in the app. I get there to pickup and was told they didn’t have my food. I asked for a refund and they said they can’t I have to call customer service. I do and CS says the store manager will call me. She does but only to say they did have what I ordered. I said just give me my money back. She said I had to drive all the way back to Tupelo (not from there) which I can’t do. I call CS again. They won’t do anything. So, they had what I ordered when I ordered it but refused to give it to me. When I asked for a refund they could have given it to me but refused that too. Now, since I don’t live in Tupelo, no one will give me my money back and CS is ghosting me. Nice. Just steal my money Dunkin!
Atmosphere: 3
Food: 1
Service: 1
Marie Hunt
Cashier was rude and rushing us. Caramel frappuccino was nasty.
Atmosphere: 2
Food: 2
Service: 2
Michael
I had my first Glazed (ha) doughnut yesterday. We purchased 1/2 doz. There was a barely detectable amount of glaze on them. They didn’t have a sweet taste. I wonder if this was simply an error or this is the Dunkin way? For nearly 10.00, I got the doughnuts but no glaze.
They have a major issue with consistency. Ordered an iced coffee with 3 sugars and they did not include any sugar, kindly asked them to correct the drink and they added at least 6 sugars. Had to toss the drink. I visit a couple of times per week on avg but the issues are getting worse. I’ve started to visit Starbucks instead.
Staff is always friendly, service is always fast, lattes are delicious, donuts are ok.. they're just a little harder than I like.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
I didn't know that a doughnut could be bad but I found it this am. The doughnut was cold and hard with very little icing and the Chai tea was cold. So very disappointing. I have never had worse.
Atmosphere: 1
Food: 1
Service: 2
Always clean and smells great. Love the mocha frappe. I always get it with an espresso shot. It's a hit or miss on how good it'll be though. Sometimes perfect sometime blew. I do not like their donuts though. They're too dry and just awful honestly. But the service and coffee is good. Only place I get coffee from.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Bacon Egg and Cheese, Iced Latte
I love dunkin' and hope they decide to open more stores closer to us like maybe fulton. This dunkin is always clean. The staff is always pleasant and happy to provide their customers with quality service. If you have not tried them for a coffee or breakfast, I would recommend stopping by and checking them out. Hands down the best coffee around, in my opinion.Kid-friendliness: They have many kid friendly options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer, Plain Stuffed Bagel Minis, Dunkin' Refreshers, Donuts, Croissant, Wake-Up Wrap - Sweet Black Pepper Bacon, Wake-Up Wrap - Egg and Cheese
Go to Scarlets. I’ve had to be refunded 2 out of 3 visits.
Service: 1
Shout out to ASHLEY at the Tupelo Dunkin Donuts! Sweetest service I’ve had in years! Kind! Smiling! Went the extra mile to take care of us!
Atmosphere: 5
Food: 5
Service: 5
This is my favorite place for coffee and etc...always friendly and efficient. Keep up the great job dunkin!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Not much to
Food: 3
Service: 4
The employees are AWESOME!!!! I love going there every Sunday afternoon ❤️?❤️?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was not what I expected, but it was good.
Atmosphere: 4
Food: 3
Service: 5
Great coffee & food. Nicest staff you'll meet. I like the app for free items and special deals.
Atmosphere: 5
Food: 5
Service: 5
Won’t refund item they apparently didn’t have after I ordered ahead in the app. I get there to pickup and was told they didn’t have my food. I asked for a refund and they said they can’t I have to call customer service. I do and CS says the store manager will call me. She does but only to say they did have what I ordered. I said just give me my money back. She said I had to drive all the way back to Tupelo (not from there) which I can’t do. I call CS again. They won’t do anything. So, they had what I ordered when I ordered it but refused to give it to me. When I asked for a refund they could have given it to me but refused that too. Now, since I don’t live in Tupelo, no one will give me my money back and CS is ghosting me. Nice. Just steal my money Dunkin!
Atmosphere: 3
Food: 1
Service: 1
Cashier was rude and rushing us. Caramel frappuccino was nasty.
Atmosphere: 2
Food: 2
Service: 2
I had my first Glazed (ha) doughnut yesterday. We purchased 1/2 doz. There was a barely detectable amount of glaze on them. They didn’t have a sweet taste. I wonder if this was simply an error or this is the Dunkin way? For nearly 10.00, I got the doughnuts but no glaze.
Food: 1
Service: 3