Let's be honest it all about the ICE CREAM! The grill food is good but the Blizzards!! Summer or winter it's ice cream time.
Atmosphere: 4
Food: 5
Service: 4
Emily Lentz
Great customer service!!
Ronda Francisco
Food is great. The employees could be a little happier and pay more attention to the orders. Sometimes they get them wrong.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Onion Rings, Chicken Strip Basket, French Fries
Jason Ovens
A little pricey but so good.
Atmosphere: 5
Food: 5
Service: 5
Norm Weishaar
7 I do like the heights store better food seem to little bit better.
Atmosphere: 5
Food: 4
Service: 5
Joe B
Always fast and good. Go there at least once a week and everything is always spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, ⅓ lb Double with Cheese Burger, Chicken Strip Basket, French Fries
Karlee Simcox
This place has the most disrespectful employees, I received the worst attitude from one employee after asking to add on a salad, then they proceeded to make me wait 20 minutes for a side salad when they had no one else in line. Once it was brought to me the worker basically dropped it in my lap and walked away. I will not be coming back here. Food is always old and gross
Atmosphere: 1
Food: 1
Service: 1
Sheila Carper
Everything was good as always at most
Atmosphere: 5
Food: 5
Service: 5
Carlos
THIS PLACE FAILED THEIR HEALTH INSPECTION AND HAS MOUSE TRAPS IN THE BACKROOM (or so I've heard from people that work there how true these allegations are is up in the air)
Atmosphere: 2
Food: 1
Service: 2
Mike Bissell
Showed up with my two grandchildren. Nothing but young kids “working”.. most of them were standing around while there were lines at the counter and in the drive thru! We were in line behind another kid, who was an obvious friend of the kid taking his order as he gave the customer his 10 percent off as an employee? We then we waited several more minutes as they visited while the rest of us waited in line! When our order was delivered the blizzard was held upside down, and he said, how long should I hold it like this? I replied that’s probably long enough! If this is the best you can do for employees, you might as well close it down! They are pathetic! At least provide some trained adult supervision to control them!! I’m sure I’ll get the canned response, but to save you some time! Probably won’t give you another chance. There are other DQs to visit! Hope you get your act together if I was DQ franchise people I’d take a hard look at this management!
I live closest to this store and the food is always pretty good but the service is trash, I once went through the drive thru and one employee said "I hate working here" and "don't throw it at me. Throw it at the customer" as the window was right open and then proceeded to hand me my banana split with the lid half way on, literally, it was hanging half way off it, part of it was in the middle of the ice cream, it spealed on me and they just continued to stare at me, I asked for napkins and she handed them to me and shut the window, no "sorry" or anything like that, just shut the window, went back a few days later and they got my order completely wrong, it's safe to say I will not be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Debbie Baker
Went thru drive thru for a blizzard .. the young blonde girl gave me the blizzard but didn't turn it upside down so I asked her if it was free as advertised, she lended out the window and grabbed it out of my hand and said now I did it and shut the window! Wow! How rude?plus it was melty?never again.
Atmosphere: 2
Food: 1
Recommended dishes: Chicken Strip Basket
Johnwaynejedi A.
Food was hot and very good, all tables in the facility were dirty. Plenty of staff but we're not paying attention to floor area. Automated tea machine did not work. Manager on duty needs to do a better job of training young adults.
Linda Loyning
This place is the BOMB!! BEST chicken strips ever!! Ice cream treats are over the moon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt Salad,
joey scott
Clean, prompt service and food was ready faster than most franchise restaurants in Billings. Blizzards are too notch, a little pricey but what isn't these daysKid-friendliness: Appropriate atmosphere for kidsWheelchair accessibility: Yes
Let's be honest it all about the ICE CREAM! The grill food is good but the Blizzards!! Summer or winter it's ice cream time.
Atmosphere: 4
Food: 5
Service: 4
Great customer service!!
Food is great. The employees could be a little happier and pay more attention to the orders. Sometimes they get them wrong.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Onion Rings, Chicken Strip Basket, French Fries
A little pricey but so good.
Atmosphere: 5
Food: 5
Service: 5
7 I do like the heights store better food seem to little bit better.
Atmosphere: 5
Food: 4
Service: 5
Always fast and good. Go there at least once a week and everything is always spot on.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, ⅓ lb Double with Cheese Burger, Chicken Strip Basket, French Fries
This place has the most disrespectful employees, I received the worst attitude from one employee after asking to add on a salad, then they proceeded to make me wait 20 minutes for a side salad when they had no one else in line. Once it was brought to me the worker basically dropped it in my lap and walked away. I will not be coming back here. Food is always old and gross
Atmosphere: 1
Food: 1
Service: 1
Everything was good as always at most
Atmosphere: 5
Food: 5
Service: 5
THIS PLACE FAILED THEIR HEALTH INSPECTION AND HAS MOUSE TRAPS IN THE BACKROOM (or so I've heard from people that work there how true these allegations are is up in the air)
Atmosphere: 2
Food: 1
Service: 2
Showed up with my two grandchildren. Nothing but young kids “working”.. most of them were standing around while there were lines at the counter and in the drive thru! We were in line behind another kid, who was an obvious friend of the kid taking his order as he gave the customer his 10 percent off as an employee? We then we waited several more minutes as they visited while the rest of us waited in line! When our order was delivered the blizzard was held upside down, and he said, how long should I hold it like this? I replied that’s probably long enough! If this is the best you can do for employees, you might as well close it down! They are pathetic! At least provide some trained adult supervision to control them!! I’m sure I’ll get the canned response, but to save you some time! Probably won’t give you another chance. There are other DQs to visit! Hope you get your act together if I was DQ franchise people I’d take a hard look at this management!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I live closest to this store and the food is always pretty good but the service is trash, I once went through the drive thru and one employee said "I hate working here" and "don't throw it at me. Throw it at the customer" as the window was right open and then proceeded to hand me my banana split with the lid half way on, literally, it was hanging half way off it, part of it was in the middle of the ice cream, it spealed on me and they just continued to stare at me, I asked for napkins and she handed them to me and shut the window, no "sorry" or anything like that, just shut the window, went back a few days later and they got my order completely wrong, it's safe to say I will not be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Went thru drive thru for a blizzard .. the young blonde girl gave me the blizzard but didn't turn it upside down so I asked her if it was free as advertised, she lended out the window and grabbed it out of my hand and said now I did it and shut the window! Wow! How rude?plus it was melty?never again.
Atmosphere: 2
Food: 1
Recommended dishes: Chicken Strip Basket
Food was hot and very good, all tables in the facility were dirty. Plenty of staff but we're not paying attention to floor area. Automated tea machine did not work. Manager on duty needs to do a better job of training young adults.
This place is the BOMB!! BEST chicken strips ever!! Ice cream treats are over the moon!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt Salad,
Clean, prompt service and food was ready faster than most franchise restaurants in Billings. Blizzards are too notch, a little pricey but what isn't these daysKid-friendliness: Appropriate atmosphere for kidsWheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4