Not one napkin.Then a canned answer wanting me to waste time. Review just went to one on service.
Atmosphere: 1
Food: 2
Service: 1
Thomas Kostelnik
Clean store but sticky floor. Raining outside so I'll give them some slack. Didn't really see hustle out of the staff to make my order, though. Quick to take the order and only one other inside person ordering. Drive through seemed steady and moving quickly.
Atmosphere: 5
Food: 5
Service: 4
Roberto Torres
This place should be shut down. Disgusting food and terrible service
Atmosphere: 1
Food: 1
Service: 1
Chef D.H.
On 5-2-23 I visited for lunch. Ordered a gyro with no lettuce, extra tomato. Ordered a buffalo chicken wrap with extra tomato, a large curly fry & a Mello Yello with no ice.Result: Mello Yello with ice, gyro with lettuce & no extra tomato, stone cold fries & a wrap that tasted ok but again, no extra tomato.I called the manager to inform her of what transpired & she said she would replace it. I told her that was not necessary, I just wanted to let her know all 4 items were messed up. We had a short present conversation & left it at that. I did not want nor did I accept a remake, credit or refund.Today, 5-3-23 I returned to the same arbys. I ordered 2 gyros, extra tomato & no lettuce. Ordered a buffalo slider, small fry & small coke no ice.I expected the hiccup from yesterday to not happen again... I was wrong.I got 1 gyro with extra tomato & one with lettuce& tomato. The buffalo sandwich was ok...typical buffalo sandwich & my coke had no ice as requested.Sadly, not getting my order correct 2 days in a row has now given me the mindset that this restaurant just can't read directions. The tags on my gyros were crystal clear & said what I ordered but they were mot correct.I don't see myself returning here. 1 order is forgivable & I chalked it up to training...2 orders messed up, nope. Not going to spend my money at this establishment any more.To add insult to both situations, the wait line with only 1 car in front of me was about 12 minutes on day 1 & 15 minutes on day 2.I'm also concussed how this restaurant has a 3.6 rating when every review I've read is a 1 star & negative.*UPDATE: Lean how to spell...its embarrassing.(see photo 4-2-24 "2 for 26 Chicken sandwitch?)
Tracy Sullivan
Best jalapeño bites I've ever had, friendly and fast service. Thanks Tally!
Atmosphere: 5
Food: 5
Service: 5
Gracie Whote
I am very frustrated with this mistake. As someone who has very slim options due to being vegetarian Arby’s is something that was good and made the accommodations. I ordered the French dip with no roast beef. Weird order but simple not a lot I was asking for. I got home and the dip was not in the bag. Why should I have to let alone pay for it and not recive it but also paying for no roast beef. I am very upset about this. It was so easy to put it in the bag. If it’s on the menu why don’t they serve this. This has happened several times. I will not be coming back.
Atmosphere: 2
Food: 2
Service: 1
Debbie Santana
Love the food and friendly service. The 2 for $6 specials are really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Kellii Tarrer
Drive through. Very friendly and the food was good.
Atmosphere: 5
Food: 5
Service: 5
SomeSimpingBlonde
Walk into lobby tried to order food was told the lobby is closed no signage saying so was instructed to go through drive-through walking and -4° weather with ice all through the drive-through by manager DoorDash driver was defending me and they instructed the DoorDash driver to leave. Because she pointed out it was Dangerous. A “Manager was on duty yelling at me and the DoorDash driver.
Atmosphere: 1
Service: 1
Wayne Povsaj
Have had many French dips and always found them very good with more than enough aujue.Parking: Many
Service is hit and miss. I love crinkle fries, but theirs tastes like they soak them in oil and then a quick heat. One lady, i think she was in training, was incredible. I forgot to get her name. Super friendly and apologizing for anything she might get wrong.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Dip
Rachelle Daniels
Always a good place for a quick bit to eat. Very friendly people.
They should close down! 3rd time in a row that they have totally messed up my order and the employees have zero personality and commonsense to even get an order done right. The food was awful!
Not one napkin.Then a canned answer wanting me to waste time. Review just went to one on service.
Atmosphere: 1
Food: 2
Service: 1
Clean store but sticky floor. Raining outside so I'll give them some slack. Didn't really see hustle out of the staff to make my order, though. Quick to take the order and only one other inside person ordering. Drive through seemed steady and moving quickly.
Atmosphere: 5
Food: 5
Service: 4
This place should be shut down. Disgusting food and terrible service
Atmosphere: 1
Food: 1
Service: 1
On 5-2-23 I visited for lunch. Ordered a gyro with no lettuce, extra tomato. Ordered a buffalo chicken wrap with extra tomato, a large curly fry & a Mello Yello with no ice.Result: Mello Yello with ice, gyro with lettuce & no extra tomato, stone cold fries & a wrap that tasted ok but again, no extra tomato.I called the manager to inform her of what transpired & she said she would replace it. I told her that was not necessary, I just wanted to let her know all 4 items were messed up. We had a short present conversation & left it at that. I did not want nor did I accept a remake, credit or refund.Today, 5-3-23 I returned to the same arbys. I ordered 2 gyros, extra tomato & no lettuce. Ordered a buffalo slider, small fry & small coke no ice.I expected the hiccup from yesterday to not happen again... I was wrong.I got 1 gyro with extra tomato & one with lettuce& tomato. The buffalo sandwich was ok...typical buffalo sandwich & my coke had no ice as requested.Sadly, not getting my order correct 2 days in a row has now given me the mindset that this restaurant just can't read directions. The tags on my gyros were crystal clear & said what I ordered but they were mot correct.I don't see myself returning here. 1 order is forgivable & I chalked it up to training...2 orders messed up, nope. Not going to spend my money at this establishment any more.To add insult to both situations, the wait line with only 1 car in front of me was about 12 minutes on day 1 & 15 minutes on day 2.I'm also concussed how this restaurant has a 3.6 rating when every review I've read is a 1 star & negative.*UPDATE: Lean how to spell...its embarrassing.(see photo 4-2-24 "2 for 26 Chicken sandwitch?)
Best jalapeño bites I've ever had, friendly and fast service. Thanks Tally!
Atmosphere: 5
Food: 5
Service: 5
I am very frustrated with this mistake. As someone who has very slim options due to being vegetarian Arby’s is something that was good and made the accommodations. I ordered the French dip with no roast beef. Weird order but simple not a lot I was asking for. I got home and the dip was not in the bag. Why should I have to let alone pay for it and not recive it but also paying for no roast beef. I am very upset about this. It was so easy to put it in the bag. If it’s on the menu why don’t they serve this. This has happened several times. I will not be coming back.
Atmosphere: 2
Food: 2
Service: 1
Love the food and friendly service. The 2 for $6 specials are really nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich
Drive through. Very friendly and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Walk into lobby tried to order food was told the lobby is closed no signage saying so was instructed to go through drive-through walking and -4° weather with ice all through the drive-through by manager DoorDash driver was defending me and they instructed the DoorDash driver to leave. Because she pointed out it was Dangerous. A “Manager was on duty yelling at me and the DoorDash driver.
Atmosphere: 1
Service: 1
Have had many French dips and always found them very good with more than enough aujue.Parking: Many
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries
Restaurantji Recommends
Service is hit and miss. I love crinkle fries, but theirs tastes like they soak them in oil and then a quick heat. One lady, i think she was in training, was incredible. I forgot to get her name. Super friendly and apologizing for anything she might get wrong.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Dip
Always a good place for a quick bit to eat. Very friendly people.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef Sandwich, Roast Beef
Arby's has got the meat!!!!
Atmosphere: 5
Food: 5
Service: 5
Arby's gets a lot of disrespect, but they've never let me down. With the amount of meat I'm able to shove down my throat for $10, it's incredible!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Dip, Curly Fries, Roast Beef Sandwich, Roast Beef
They should close down! 3rd time in a row that they have totally messed up my order and the employees have zero personality and commonsense to even get an order done right. The food was awful!