I used love getting pizza at Jack’s pizza but their customer service is so bad now. Don’t order the chicken shawarma because they will refuse to make it. Also, they randomly just close early even though they have on their website and sign that they close at 11pm. As well, false advertising on their Facebook page. They advertise “toonie Tuesday” on both their story and wall but refuse to give you the slice of pizza for $2. I miss you Jack, come back :,(
Atmosphere: 2
Food: 3
Service: 1
Charley
the best pizza in town! always so kind and provided donair sauce , lights and music for the nightlife, me and my girlfriends have a blast every time and take friends who visit the city here after the bars every time !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza Slice
J. Tremblay
Manager accused me of not paying when it was clear and I knew I had paid in full (confirmed with credit card transaction details). He tried to charge me again so he clearly does not know how his cash register works. I did not let him bully me and he finally said fine take it for free! Terrible customer service.Pizza was cold. And $11 for a slice of pizza, can of pop and tip is a rip off.
Atmosphere: 1
Food: 2
Service: 1
Jakob W
This place used to be amazing. Now it’s terrible. Pizza was simultaneously only partially baked and wet, but also clearly was left out for hours. Service was strange too, the guy who worked there completely drenched the pizza in Donair sauce when we asked for some.The nostalgia has unfortunately died.
Atmosphere: 1
Food: 1
Service: 1
Carley P
The pizza tasted old, terrible and was cold. Allegedly this place used to be better, it’s certainly awful now. Save your money and eat
Atmosphere: 1
Food: 1
Service: 1
John C
Unfortunately, we had a horrible experience with Jack's pizza. We ordered the 18" pizza with 12" garlic fingers deal, which was supposed to be $35.99 and includes a 2L drink according to the flyer and online, but they charged us $49.49 for the pizza and garlic fingers. I asked the delivery driver (who also told me there was a $9 delivery fee), and he said to call and talk to the restaurant about it.I shouldn't have paid for the food at this point, but I did, and I learned my lesson for the future.When I called Jack's, the guy I spoke to (apparently the manager), said I didn't ask for the deal and therefore I couldn't get it. I asked to be reimbursed for the difference between the quoted amount, and the deal price since I definitely asked for the deal, and he said he couldn't reimburse me because I didn't ask about the deal.I used to like Jack's and have been here twice before, but after this incident, I don't think I'll ever be back here again. This is a warning to everyone in the future that they are not an honorable business, and if you order from them, you are at risk of being ripped off.I hope my experience prevents others from being scammed by Jack's in the future!
Atmosphere: 1
Food: 1
Service: 1
Alex Solak
Claims to be open but doesn't answer phone or is available on delivery services.
Nicole Lynn Johnson
ordered a Reg Sub today , it was no bigger than a hot dog bun. use to be double the size for the same price ! I can't even believe it. pathetic.
Jeff
Pizza for a drunken night.It’s hard to go out for a drink in Fredericton without going into Jack’s afterwards. They sell pizza by the slice, a big slice, I may add, among other options.I would only go here for the slice. Previous experiences with ordering a whole pizza from Jack’s have not been very favourable. Their whole pizzas are extremely expensive, and, somehow, it does not taste the same as their single slice.I recommend you add the Donair sauce to the top; it adds a nice flavour.
Atmosphere: 3
Food: 3
Service: 3
TheKingOfKings818
Horrible. We drove up from Truro (7 hour drive there and back) when we first entered the first thing i noticed was the insane amount of fly's in there, landing on your skin, food, face ect. We got a donair pizza and garlic fingers. There was literally no meat on the pizza! The slices were so thin i ate over half of a 16 inch pizza and half a 12 inch garlic fingers. While that was being cooked the man started yelling at who i assume was his elderly mother in a foreign language. She didn't say anything back. The customers that were sitting beside us looked at me with their mouth open. We couldn't believe the way he was talking to his mom. Disgusting. The inside is dirty and infested with bugs. The pizza there was nothing to it, so thin and hardly any donair meat at all. We paid 38$ and left hungry! We are lucky here in Truro as we have acropole, some of the best pizza in the world. One piece your full, 2 you are stuffed. Completly horrible experience and I'll never be back to that dump.Vegetarian options: Saw one vegetarian pizza, and deep fried picklesParking: Very hard to get into as there's only about 4 parking spots, the deliver driver parks right in front of the door and block's other people from parking.
Placed order over the phone. They were very nice and had my order done within 15 minutes of calling. Love the pizza and the crust is amazing. Love coming here!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza and Garlic Fingers Combo
Becca C
Placed order over the phone. They were very nice and had my order done within 15 minutes of calling. Love the pizza and the crust is amazing. Love coming here!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza and Garlic Fingers Combo
Merch Meesy
Haven’t tried the food yet but already know it’s good cause the chefs awesome and really
Atmosphere: 5
Service: 5
Dawa Penjor
If you imagine an authentic NYC pizzeria with no frills, no wine and dine, and just a good slice of pizza this is it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice
tigrrrlili
A typical pizza place you would hit up after a bar, but after standing in line for 20 minutes they allowed their friends to bud in front everyone, who were loud and belligerent, they weren't aware of the pizzas at hand and to make matters worse there was a hair in our slice when we got home..
I used love getting pizza at Jack’s pizza but their customer service is so bad now. Don’t order the chicken shawarma because they will refuse to make it. Also, they randomly just close early even though they have on their website and sign that they close at 11pm. As well, false advertising on their Facebook page. They advertise “toonie Tuesday” on both their story and wall but refuse to give you the slice of pizza for $2. I miss you Jack, come back :,(
Atmosphere: 2
Food: 3
Service: 1
the best pizza in town! always so kind and provided donair sauce , lights and music for the nightlife, me and my girlfriends have a blast every time and take friends who visit the city here after the bars every time !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza Slice
Manager accused me of not paying when it was clear and I knew I had paid in full (confirmed with credit card transaction details). He tried to charge me again so he clearly does not know how his cash register works. I did not let him bully me and he finally said fine take it for free! Terrible customer service.Pizza was cold. And $11 for a slice of pizza, can of pop and tip is a rip off.
Atmosphere: 1
Food: 2
Service: 1
This place used to be amazing. Now it’s terrible. Pizza was simultaneously only partially baked and wet, but also clearly was left out for hours. Service was strange too, the guy who worked there completely drenched the pizza in Donair sauce when we asked for some.The nostalgia has unfortunately died.
Atmosphere: 1
Food: 1
Service: 1
The pizza tasted old, terrible and was cold. Allegedly this place used to be better, it’s certainly awful now. Save your money and eat
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, we had a horrible experience with Jack's pizza. We ordered the 18" pizza with 12" garlic fingers deal, which was supposed to be $35.99 and includes a 2L drink according to the flyer and online, but they charged us $49.49 for the pizza and garlic fingers. I asked the delivery driver (who also told me there was a $9 delivery fee), and he said to call and talk to the restaurant about it.I shouldn't have paid for the food at this point, but I did, and I learned my lesson for the future.When I called Jack's, the guy I spoke to (apparently the manager), said I didn't ask for the deal and therefore I couldn't get it. I asked to be reimbursed for the difference between the quoted amount, and the deal price since I definitely asked for the deal, and he said he couldn't reimburse me because I didn't ask about the deal.I used to like Jack's and have been here twice before, but after this incident, I don't think I'll ever be back here again. This is a warning to everyone in the future that they are not an honorable business, and if you order from them, you are at risk of being ripped off.I hope my experience prevents others from being scammed by Jack's in the future!
Atmosphere: 1
Food: 1
Service: 1
Claims to be open but doesn't answer phone or is available on delivery services.
ordered a Reg Sub today , it was no bigger than a hot dog bun. use to be double the size for the same price ! I can't even believe it. pathetic.
Pizza for a drunken night.It’s hard to go out for a drink in Fredericton without going into Jack’s afterwards. They sell pizza by the slice, a big slice, I may add, among other options.I would only go here for the slice. Previous experiences with ordering a whole pizza from Jack’s have not been very favourable. Their whole pizzas are extremely expensive, and, somehow, it does not taste the same as their single slice.I recommend you add the Donair sauce to the top; it adds a nice flavour.
Atmosphere: 3
Food: 3
Service: 3
Horrible. We drove up from Truro (7 hour drive there and back) when we first entered the first thing i noticed was the insane amount of fly's in there, landing on your skin, food, face ect. We got a donair pizza and garlic fingers. There was literally no meat on the pizza! The slices were so thin i ate over half of a 16 inch pizza and half a 12 inch garlic fingers. While that was being cooked the man started yelling at who i assume was his elderly mother in a foreign language. She didn't say anything back. The customers that were sitting beside us looked at me with their mouth open. We couldn't believe the way he was talking to his mom. Disgusting. The inside is dirty and infested with bugs. The pizza there was nothing to it, so thin and hardly any donair meat at all. We paid 38$ and left hungry! We are lucky here in Truro as we have acropole, some of the best pizza in the world. One piece your full, 2 you are stuffed. Completly horrible experience and I'll never be back to that dump.Vegetarian options: Saw one vegetarian pizza, and deep fried picklesParking: Very hard to get into as there's only about 4 parking spots, the deliver driver parks right in front of the door and block's other people from parking.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed order over the phone. They were very nice and had my order done within 15 minutes of calling. Love the pizza and the crust is amazing. Love coming here!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza and Garlic Fingers Combo
Placed order over the phone. They were very nice and had my order done within 15 minutes of calling. Love the pizza and the crust is amazing. Love coming here!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizza and Garlic Fingers Combo
Haven’t tried the food yet but already know it’s good cause the chefs awesome and really
Atmosphere: 5
Service: 5
If you imagine an authentic NYC pizzeria with no frills, no wine and dine, and just a good slice of pizza this is it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza by the Slice
A typical pizza place you would hit up after a bar, but after standing in line for 20 minutes they allowed their friends to bud in front everyone, who were loud and belligerent, they weren't aware of the pizzas at hand and to make matters worse there was a hair in our slice when we got home..
Atmosphere: 1
Food: 1
Service: 1