I love Papa John's. I am a fairly regular customer. I hadn't been there since Christmas, which is unusual. So I thought Valentines looked like a good time to return. I called to place my order. To my surprise, no one answered the phone. That was a first. So I went inside. A very exhausted looking young man came out to greet me. This was not the usual camaraderie that I was used to seeing when I would go there. He was clearly trying to find a minute to grab some lunch, and suddenly, I understood why the phone was not answered. So I asked him if he was working all alone and he said, "Yes, every day." I immediately felt badly for him. One of the busiest pizza days of the year and he was working alone. There was no one there to help him, nor even just to talk to. So I couldn't rate the service, nor the atmosphere, as highly as I would normally, because this man couldn't be the effective team member he normally would be. There was no atmosphere, it was just eerily quiet and still. No staff members hollering to one another, helping one another, laughing with one another. It was so sad to see. He did the best he could that day, and he made me some beautiful pizzas, even though he was feeling pretty low. So do better, Papa John's. Support your staff. No staff member should ever work alone in this crazy world.
Atmosphere: 3
Food: 5
Service: 3
Cori Lambert
How does this much hair even get into a pizza?? And they couldn't do anything because it was through door dash I get maybe one strand but c'mon how do you not notice? ? ?
Chris J
I order my food at 4:42 pm was to be deliver at 5:17-5:27 at 5:35 got message was out for delivery, I live less than 5 min away, called the store at west Saint John at 5:50 said they didn’t have many delivery drivers, who responsible for that, not me. Food arrived at 6:08, of course it was cold, had to heat up as it was out for delivery for 33min and I am 5 min away. Very bad service and I am a regular, and don’t normally complain.
Food: 1
Service: 1
Corey Torrie
Went to place an order 2 hours in advance and the guy through my order on the desk and said he doesn’t have time for this right now … poor customer
Atmosphere: 1
Service: 1
Hannah R. Burke - Toth
Pizza and garlic fingers are the go to here with extra donair sauces on the side because their containers are small. Just make sure you have your extra dipping sauce before leaving as there have been a few times it's been forgotten. I still keep coming back though because the food is good. Would recommend.Parking: Lots of free parking, handicap parking as well.
Food: 4
Recommended dishes: The Works
Boyd McKiel
80 dollars for two 14 inch pizzas and one 12 inch garlic fingers. absolutely ridiculous prices plus forced tip when you pick up yourself. first and last time I'll order from there.
Sherry Watson
Love there food ?very friendly
Atmosphere: 4
Food: 4
Service: 4
Anne Clemmer
Won't order GF BBQ Chicken again, didn't care for sauce, no Vegan cheese option & I asked for crust lightly done.Tables definitely all needed to be cleaned too unimpressed.
Atmosphere: 2
Food: 1
Service: 3
Ian Flinn
Well, for all the hype, greatly disappointed!! Blah, not much taste.
Kevin Chevarie
I've noticed a trend, post covid, where food prices have gone up and quality has gone down. We hadn't ordered from Papa John's in a while, and hoped it would be different, but I was wrong. It's still decent pizza, but not what it was. Hopefully, it was just a coincidence.
The owner there is always great. The pizza though is hit and miss.I was exhausted after 12hrs of airplane riding. Stopped at PJs Westside on my way home and got 2 larges. 15min was the estimate, 15min it was. Driving home excited to have some hot pie I went for it. Dang it...good pie, no sauce in the middle. Lots by the upper crust. Rookie on the sauce spoon I'm guessing. Doesn't ruin it...just makes you miss your $50!
Atmosphere: 5
Food: 3
Service: 5
J J
Middle aged guy with glasses that’s always working is really rude to staff and customers
Guy Verna
Good service clean place
Yang Bert
Pretty trash service. Couldn't even get a hold of anyone trying to order pick up. Automatic red flag.
Paul and Nicole Theriault
Food was warm, waited 95 minutes for order when told it would take 45 and even charged me more than the website price.
I love Papa John's. I am a fairly regular customer. I hadn't been there since Christmas, which is unusual. So I thought Valentines looked like a good time to return. I called to place my order. To my surprise, no one answered the phone. That was a first. So I went inside. A very exhausted looking young man came out to greet me. This was not the usual camaraderie that I was used to seeing when I would go there. He was clearly trying to find a minute to grab some lunch, and suddenly, I understood why the phone was not answered. So I asked him if he was working all alone and he said, "Yes, every day." I immediately felt badly for him. One of the busiest pizza days of the year and he was working alone. There was no one there to help him, nor even just to talk to. So I couldn't rate the service, nor the atmosphere, as highly as I would normally, because this man couldn't be the effective team member he normally would be. There was no atmosphere, it was just eerily quiet and still. No staff members hollering to one another, helping one another, laughing with one another. It was so sad to see. He did the best he could that day, and he made me some beautiful pizzas, even though he was feeling pretty low. So do better, Papa John's. Support your staff. No staff member should ever work alone in this crazy world.
Atmosphere: 3
Food: 5
Service: 3
How does this much hair even get into a pizza?? And they couldn't do anything because it was through door dash I get maybe one strand but c'mon how do you not notice? ? ?
I order my food at 4:42 pm was to be deliver at 5:17-5:27 at 5:35 got message was out for delivery, I live less than 5 min away, called the store at west Saint John at 5:50 said they didn’t have many delivery drivers, who responsible for that, not me. Food arrived at 6:08, of course it was cold, had to heat up as it was out for delivery for 33min and I am 5 min away. Very bad service and I am a regular, and don’t normally complain.
Food: 1
Service: 1
Went to place an order 2 hours in advance and the guy through my order on the desk and said he doesn’t have time for this right now … poor customer
Atmosphere: 1
Service: 1
Pizza and garlic fingers are the go to here with extra donair sauces on the side because their containers are small. Just make sure you have your extra dipping sauce before leaving as there have been a few times it's been forgotten. I still keep coming back though because the food is good. Would recommend.Parking: Lots of free parking, handicap parking as well.
Food: 4
Recommended dishes: The Works
80 dollars for two 14 inch pizzas and one 12 inch garlic fingers. absolutely ridiculous prices plus forced tip when you pick up yourself. first and last time I'll order from there.
Love there food ?very friendly
Atmosphere: 4
Food: 4
Service: 4
Won't order GF BBQ Chicken again, didn't care for sauce, no Vegan cheese option & I asked for crust lightly done.Tables definitely all needed to be cleaned too unimpressed.
Atmosphere: 2
Food: 1
Service: 3
Well, for all the hype, greatly disappointed!! Blah, not much taste.
I've noticed a trend, post covid, where food prices have gone up and quality has gone down. We hadn't ordered from Papa John's in a while, and hoped it would be different, but I was wrong. It's still decent pizza, but not what it was. Hopefully, it was just a coincidence.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The owner there is always great. The pizza though is hit and miss.I was exhausted after 12hrs of airplane riding. Stopped at PJs Westside on my way home and got 2 larges. 15min was the estimate, 15min it was. Driving home excited to have some hot pie I went for it. Dang it...good pie, no sauce in the middle. Lots by the upper crust. Rookie on the sauce spoon I'm guessing. Doesn't ruin it...just makes you miss your $50!
Atmosphere: 5
Food: 3
Service: 5
Middle aged guy with glasses that’s always working is really rude to staff and customers
Good service clean place
Pretty trash service. Couldn't even get a hold of anyone trying to order pick up. Automatic red flag.
Food was warm, waited 95 minutes for order when told it would take 45 and even charged me more than the website price.