We always use drive-thru and they move folks along pretty fast. They listen to your order, ask questions if they are unsure , and are very pleasant towards customers. Unlike many other fast foods with drive-thru who do not listen to orders and continously get orders wrong.
The people was not the problem I just don't go to alot of restaurants so it was a me thing I felt out of place but other then that everything was great
Atmosphere: 3
Food: 5
Service: 5
Joey
I was waiting forever just to get my order one of the workers went out for a smoke, I left and went to Hardee'
Atmosphere: 1
Food: 1
Service: 1
Lucy Nan Hutson
Lady took our order and rang up thighs instead of the breast we ordered...Then when we brought it to an employees attention, the manager stepped in and was snotty to the employee AND us about fixing the order.We ordered a sandwich also and the breast was small and over cooked. Will not visit that location again. Too many other good choices in the area!
Atmosphere: 2
Food: 1
Service: 1
Antonio Bullock
The service was bad bad and it came straight from the manger with the glasses she was so rude and fast she forgot two of my items … Need her Boss to come in and show her patience and how to treat her customers when it’s a Rush cause that’s unacceptable never again will I come back here and they had people returning food as all this was happening
Kimberly Jones
I ordered a head and it said it would be ready at 6:27 and I did not get my order until 7:27 and I had to go through the drive-through to get
Atmosphere: 5
Food: 5
Service: 1
Mark Mumford
This Bojangles is not hitting much on the dine in service and now you don't even good a biscuit with a meal.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Honey Mustard
Safiya Parker
In town visiting friends. I was so happy to go cause the Bojangles in my state closed. Ordered the rice bowl combo with supremes. Hot sauce made it better. Fast service that day. No disappointment from me.
Every table was dirty. I ordered a 3 piece Supreme. The chicken was so cold like it had been there all day, rice was slimey and tea urn needs cleaned and the mac and chs looked like it was made out of playdough and was horrible. We absolutely love Bojangles but not in Burlington.
Atmosphere: 1
Food: 1
Service: 3
Brandon Lane
Ordered big dinner for christmas. Late and wrong. Not
Very nice employees at this location and great quality of
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
FENXX Ent
Food was great for the second time second
Atmosphere: 5
Food: 5
Service: 5
Gary Ruiz
The cashier was rude and got the order wrong I went back we all have a bad day but the next time I went she istill rude
Atmosphere: 1
Food: 5
Service: 1
Karin Jones
Pulled in the drive thru and asked for a 3 pc. Was told they were out of chicken at 7:00pm! How? They told us to come in and fry it ourselves? What! Then another voice came across the headset and said we have chicken. So she took over the order bc clearly the women was having a bad day. Got to the window looked and it was a whole pan of chicken sitting there. The employees were not wearing gloves while handling food. The temperature light wasn’t on to hold them temperature of the food. The manager said pull around and I will bring it out. Meanwhile the lady that had the worst attitude was rolling her eyes at the MOD. Her boyfriend was inside and she was talking to him along with giving him food( which he didn’t pay for). We pulled around sat for about a min and went inside. Upon arrival inside the restaurant we notice they were serving the customers in the drive through that came inline before us? We also noticed no employees had the proper equipment for food safety controls. No hair nets no gloves etc. while handing the customers orders. We asked them why there were services the people before us? There responded was we are waiting ? Waiting for what? Everything that we needed was right there. The ladies still had a attitude and the food was not prepared for us. Mind you we spent $47. Long story short we asked for our money back. The MOd said she would refund it. Next day we have nothing in a form of a credit in our bank account. The most unpleasant unprofessional display of workers hired in your establishment! You should be ashamed! There response was “we are short” staffed! Well that’s no way to act to your customers! Who are paying your salary. I have worked in retail and am Certified in food safety. Am prolly wasting my time by typing all this out. By looking at your website for this Maple ave chain. It already has bad reviews and is still getting them. Do better! Do better on your Hires and your MODs! It’s a joke!
Roxanne Beaudet
These NICE people are working understaffed and WORK HARD to get the order's out... Always a SMILE on their faces, yet inside needs an employee to clean... Wouldn't hurt to shut down for a day and get it clean... AGAIN, THESE EMPLOYEES WORK HARD...!!!
We always use drive-thru and they move folks along pretty fast. They listen to your order, ask questions if they are unsure , and are very pleasant towards customers. Unlike many other fast foods with drive-thru who do not listen to orders and continously get orders wrong.
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Biscuit, Fries, Sausage & Egg Biscuit, BK Chicken Fries
The people was not the problem I just don't go to alot of restaurants so it was a me thing I felt out of place but other then that everything was great
Atmosphere: 3
Food: 5
Service: 5
I was waiting forever just to get my order one of the workers went out for a smoke, I left and went to Hardee'
Atmosphere: 1
Food: 1
Service: 1
Lady took our order and rang up thighs instead of the breast we ordered...Then when we brought it to an employees attention, the manager stepped in and was snotty to the employee AND us about fixing the order.We ordered a sandwich also and the breast was small and over cooked. Will not visit that location again. Too many other good choices in the area!
Atmosphere: 2
Food: 1
Service: 1
The service was bad bad and it came straight from the manger with the glasses she was so rude and fast she forgot two of my items … Need her Boss to come in and show her patience and how to treat her customers when it’s a Rush cause that’s unacceptable never again will I come back here and they had people returning food as all this was happening
I ordered a head and it said it would be ready at 6:27 and I did not get my order until 7:27 and I had to go through the drive-through to get
Atmosphere: 5
Food: 5
Service: 1
This Bojangles is not hitting much on the dine in service and now you don't even good a biscuit with a meal.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Honey Mustard
In town visiting friends. I was so happy to go cause the Bojangles in my state closed. Ordered the rice bowl combo with supremes. Hot sauce made it better. Fast service that day. No disappointment from me.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Fries, Honey Mustard
Every table was dirty. I ordered a 3 piece Supreme. The chicken was so cold like it had been there all day, rice was slimey and tea urn needs cleaned and the mac and chs looked like it was made out of playdough and was horrible. We absolutely love Bojangles but not in Burlington.
Atmosphere: 1
Food: 1
Service: 3
Ordered big dinner for christmas. Late and wrong. Not
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Very nice employees at this location and great quality of
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Food was great for the second time second
Atmosphere: 5
Food: 5
Service: 5
The cashier was rude and got the order wrong I went back we all have a bad day but the next time I went she istill rude
Atmosphere: 1
Food: 5
Service: 1
Pulled in the drive thru and asked for a 3 pc. Was told they were out of chicken at 7:00pm! How? They told us to come in and fry it ourselves? What! Then another voice came across the headset and said we have chicken. So she took over the order bc clearly the women was having a bad day. Got to the window looked and it was a whole pan of chicken sitting there. The employees were not wearing gloves while handling food. The temperature light wasn’t on to hold them temperature of the food. The manager said pull around and I will bring it out. Meanwhile the lady that had the worst attitude was rolling her eyes at the MOD. Her boyfriend was inside and she was talking to him along with giving him food( which he didn’t pay for). We pulled around sat for about a min and went inside. Upon arrival inside the restaurant we notice they were serving the customers in the drive through that came inline before us? We also noticed no employees had the proper equipment for food safety controls. No hair nets no gloves etc. while handing the customers orders. We asked them why there were services the people before us? There responded was we are waiting ? Waiting for what? Everything that we needed was right there. The ladies still had a attitude and the food was not prepared for us. Mind you we spent $47. Long story short we asked for our money back. The MOd said she would refund it. Next day we have nothing in a form of a credit in our bank account. The most unpleasant unprofessional display of workers hired in your establishment! You should be ashamed! There response was “we are short” staffed! Well that’s no way to act to your customers! Who are paying your salary. I have worked in retail and am Certified in food safety. Am prolly wasting my time by typing all this out. By looking at your website for this Maple ave chain. It already has bad reviews and is still getting them. Do better! Do better on your Hires and your MODs! It’s a joke!
These NICE people are working understaffed and WORK HARD to get the order's out... Always a SMILE on their faces, yet inside needs an employee to clean... Wouldn't hurt to shut down for a day and get it clean... AGAIN, THESE EMPLOYEES WORK HARD...!!!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken, Bojangles Dirty Rice, Fries, Honey Mustard