I routinely visit this CfA on Wednesday mornings after commuting from Charlotte to a local project site and am typically pleased. This particular morning, my CfA chicken biscuit was disappointing. I picked it up to take a bite and the biscuit literally fell apart. I worked around what was left of the biscuit and the chicken was stringy and tough. I threw the entire thing away and ate the yogurt. Very disappointing.
Atmosphere: 4
Food: 2
Service: 4
Shiquita Blair
Alex here has such a great spirit!! His customer service is EXCELLENT!! Alex continue striving with the type of energy you have. It was a pleasure you taking my order this morning!! ?
Atmosphere: 5
Lori Douglas
Great atmosphere and fast
Atmosphere: 5
Food: 5
Service: 5
Christine Distelhorst
One of our favorite places to go from
Atmosphere: 5
Food: 5
Service: 5
sunny Santos
Just a reminder of what great chic fila service is..
I order Uber eats and chick fila didn’t check the order and completely forgot all of my fries!! The Uber driver can’t open the bag and check!! That’s chick fila job I call to let them know they say it’s nothing they can do!!! And that Uber eats should’ve checked the bag!!! Horrible customer service!!! The man on the phone rude!!! Very disappointed with Chick-fil-A never in my life have I went thru this with them!!! 30 for a 3 sandwiches that’s it!!! Ridiculous
Atmosphere: 1
Food: 1
Service: 1
DL R
No play area!!! High state sanitation grade but the elimination of the play area is very disappointing. Ample parking which is very nice but this restaurant is right off the Interstate and the play area was great for kids on road trips. Great food and service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla Soup
Julie Hardman
The food is typical quality of other locations, but this particular location, from our multiple experiences, does not seem to be able to assemble complete and accurate orders when we order through the app.
Food: 4
Service: 3
Heidi Morris
Your team needs to learn to have doordash orders ready when order is placed. If a doordash customer is able to place a lunch order, it should be made. If order is placed at 1015am and is suppose to be ready for pick up within 10 minutes, it needs to be ready especially when it’s suppose to be dropped off by 10:50am.
I went through the drive through and ordered. When I got to my granddaughters house, we noticed they forgot to put the sandwich in the bag. I drove back and got my money back. The manager apologized. I was disappointed.
Atmosphere: 3
Food: 3
Service: 1
Cheri K Jones
Excellent customer service and delicious food every time. I have no complaints.
Went through the DT last night and the person taking the order was super rude. He kept rushing me to finish taking my order and ended up taking my order wrong. Two items he rang me up for were wrong and unfortunately didn’t notice until I got home. After I swiped my card and paid he walked away and did not say a word to me since he was so eager to talk to his teammates. I called to complained and of course no answer and no call back. Last time I go to this Chick-fil-A. It’s just one problem after another problem.
Atmosphere: 1
Food: 1
Service: 1
Benjamin West
Staff is always so nice and the drive through service is super quick. Gotten a few free items on the app from this location as well! Great location, highly recommend!
The workers are so helpful.
Atmosphere: 4
Food: 5
Service: 5
I routinely visit this CfA on Wednesday mornings after commuting from Charlotte to a local project site and am typically pleased. This particular morning, my CfA chicken biscuit was disappointing. I picked it up to take a bite and the biscuit literally fell apart. I worked around what was left of the biscuit and the chicken was stringy and tough. I threw the entire thing away and ate the yogurt. Very disappointing.
Atmosphere: 4
Food: 2
Service: 4
Alex here has such a great spirit!! His customer service is EXCELLENT!! Alex continue striving with the type of energy you have. It was a pleasure you taking my order this morning!! ?
Atmosphere: 5
Great atmosphere and fast
Atmosphere: 5
Food: 5
Service: 5
One of our favorite places to go from
Atmosphere: 5
Food: 5
Service: 5
Just a reminder of what great chic fila service is..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Nuggets, Chicken Sandwiches
I order Uber eats and chick fila didn’t check the order and completely forgot all of my fries!! The Uber driver can’t open the bag and check!! That’s chick fila job I call to let them know they say it’s nothing they can do!!! And that Uber eats should’ve checked the bag!!! Horrible customer service!!! The man on the phone rude!!! Very disappointed with Chick-fil-A never in my life have I went thru this with them!!! 30 for a 3 sandwiches that’s it!!! Ridiculous
Atmosphere: 1
Food: 1
Service: 1
No play area!!! High state sanitation grade but the elimination of the play area is very disappointing. Ample parking which is very nice but this restaurant is right off the Interstate and the play area was great for kids on road trips. Great food and service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla Soup
The food is typical quality of other locations, but this particular location, from our multiple experiences, does not seem to be able to assemble complete and accurate orders when we order through the app.
Food: 4
Service: 3
Your team needs to learn to have doordash orders ready when order is placed. If a doordash customer is able to place a lunch order, it should be made. If order is placed at 1015am and is suppose to be ready for pick up within 10 minutes, it needs to be ready especially when it’s suppose to be dropped off by 10:50am.
Restaurantji Recommends
I went through the drive through and ordered. When I got to my granddaughters house, we noticed they forgot to put the sandwich in the bag. I drove back and got my money back. The manager apologized. I was disappointed.
Atmosphere: 3
Food: 3
Service: 1
Excellent customer service and delicious food every time. I have no complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Cool Wrap, Chick-Fil-A Chick-N-Minis, Potato Fries, Grilled Nuggets, Nuggets, Chips, Grilled Chicken, Grilled Chicken Sandwich
Went through the DT last night and the person taking the order was super rude. He kept rushing me to finish taking my order and ended up taking my order wrong. Two items he rang me up for were wrong and unfortunately didn’t notice until I got home. After I swiped my card and paid he walked away and did not say a word to me since he was so eager to talk to his teammates. I called to complained and of course no answer and no call back. Last time I go to this Chick-fil-A. It’s just one problem after another problem.
Atmosphere: 1
Food: 1
Service: 1
Staff is always so nice and the drive through service is super quick. Gotten a few free items on the app from this location as well! Great location, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Nuggets, Spicy Chicken
Always
Atmosphere: 5
Food: 5
Service: 5