The last 2 times I’ve been here my order has been messed up. Then I ordered nuggets they don’t want to give me my sauce. They try to charge extra for what I’m supposed to get anyway. When I ask them for my receipt for it they act like they can’t give it to me. The Spanish lady at the food window tried to argue me down about my sauce. When I was trying to get another lady atten then she finally gave me my sauces. My fries have been cold or undercooked. The just complete disrespect she gives everytime.
Atmosphere: 1
Food: 1
Service: 1
Lenore
The food was hot, the ice cream/ shake machine was down. I wanted a shake that is the only reason I stopped there. They should just get rid of selling ice cream and shakes they never work.Wheelchair accessibility: Yes to parking and entrances
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble, Mcchicken
Jhenifer Pintado
Everytime I come here my order is always messed up , incomplete or poor Quality but this is the closest Mac Donald’s near me everytime I give it a chance it’s always something and I’m not the type of person to make a whole deal out of something little but this is already making me upset for example today I had went to get Mac Donald’s breakfast and my sausage, egg McMuffin look like it got bit into . 2 weeks ago I had Uber eats from this Mac Donald’s since I was sick I just had Uber eats, my food arrives I eat my hash brown and noticed till later that the bottom of my hashbown looks like it got bit into but I don’t know what actually happen I’m just saying from what it’s LOOKS .
Food: 1
Treasure
Good serviceParking: Church stWheelchair accessibility: It's easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, World Famous Fries
Sharon Jenkins
The food was awesome and fresh.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac Meal
John Wilkie
Told 4 times for tomatoes charged me still didn't get...
Sheila Burwell
Not a fan anymore as much. Grew up with the industry. But it still great fast food.
Atmosphere: 4
Food: 4
Service: 5
Wanderlust
This location is always super busy. There is NO way you can get thru in a typical break. The food is always correct and fresh but it's the wait that ruins this location.
This place is a wreck! So unorganized, and every item you purchase is a much smaller size. The burgers are tiny now! Quality is nonexistent at McDonald's anymore. They have cheapened the food , the stores and the employees that work there. I'll take Sonic anytime over the trash fire that McDonald's has become..
Atmosphere: 1
Food: 1
Service: 1
Bernetta Watson
Even after asking for for hot fries, they gave me cold fries, once I noticed I gave them back, they pulled me down to the second this was lunchtime, and they gave me another order of cold fries for the second time and it was a a manager she had an accent. Bad
Food: 2
Service: 1
red crane kimono
Good smooth cone of ice cream. Wish they would do chocolate too. 95 *f icecream super.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Egg Cheese Biscuit Combo, Sausage Burrito, Mcdouble, Mcgriddles, Hamburger, Double Cheeseburger Made into a Big Mac with Ketchup not What I Ordered, Breakfast Sandwich
Neci Gainey
2 days in a roll they have messed my food up 1 day my son spicy chicken sandwich was missing the sauce. I called they tell me to come the next day and see what they can do like what you mean. Day 2 I get a Bacon Qtr. I don’t have a bottom bun like what a whole bottom bun missing they are the worst for real
Ashley Cathey
Since McDonald’s has been rebuilt, I only have little complaints!! Got the most part, food has been up to satisfaction and customer service has been excellent!! I was disappointed in the customer service that I received during my prior visit to the store before this morning! There was an employee that kept her back turned to me the entire time, as I stood at the pick up counter! She stood leaning on the rack facing the kitchen, I’m assuming the manager, a older lady with a green safety vest and her were talking and the older asked me was a picking up a door dash, I responded “no, I ordered off the app”, she quickly snapped I don’t have anything! A younger employee, wearing a foot boot, came from the back and approached me, I showed him my order! He promptly figured it out and said it was marked drive thru, he said “may I please take this back here so we get the order out to you correctly!” Very polite young man!! He quickly returned with the printed ticket and informed Me that, when ordering on the app next time to mark pick up window or drive thru!! Very helpful and very kind young man!! A as I stood waiting, the same female employee continued standing in the same spot until a older lady came in and something was missing from her order! I believe it was 2 pies, the female went and brought back two pies but not what the customer had ordered and stated that “These are we have right now! I don’t worry drive thru, I work front counter!” Still yet to interact with at all and see proceeded to go towards the register and then sat down in front of the register!! Meanwhile everyone else is working! It just bothered me too not even be acknowledged by a employee and then to hear her tell another customer she only works front counter and she then goes and sits down but yet the young man that assisted me, came from the back took care of my order and he’s working with a boot on his foot! I have worked in the food industry many years and I’m very big on proper customer service and she really needs to improve hers!! So maybe management should pay more attention and push how to interact and greet customers!!!But to which ever employee on 8/17/23 @ 9:07am made my Carols Caramel Iced Coffee, w/espresso, 2 creams, 3 equals, extra ice, extra caramel and Whip Cream, oh yeah and the caramel drizzle-Y’ALL DID THAT!! STARBUCKS’S WHO? That was the best iced coffee I’ve had in a very long time!!! So thank you!!!!
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Happy Meal, Mcgriddles, Mcdouble
Extremely rude staff and management
Atmosphere: 1
Food: 1
Service: 1
The last 2 times I’ve been here my order has been messed up. Then I ordered nuggets they don’t want to give me my sauce. They try to charge extra for what I’m supposed to get anyway. When I ask them for my receipt for it they act like they can’t give it to me. The Spanish lady at the food window tried to argue me down about my sauce. When I was trying to get another lady atten then she finally gave me my sauces. My fries have been cold or undercooked. The just complete disrespect she gives everytime.
Atmosphere: 1
Food: 1
Service: 1
The food was hot, the ice cream/ shake machine was down. I wanted a shake that is the only reason I stopped there. They should just get rid of selling ice cream and shakes they never work.Wheelchair accessibility: Yes to parking and entrances
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcdouble, Mcchicken
Everytime I come here my order is always messed up , incomplete or poor Quality but this is the closest Mac Donald’s near me everytime I give it a chance it’s always something and I’m not the type of person to make a whole deal out of something little but this is already making me upset for example today I had went to get Mac Donald’s breakfast and my sausage, egg McMuffin look like it got bit into . 2 weeks ago I had Uber eats from this Mac Donald’s since I was sick I just had Uber eats, my food arrives I eat my hash brown and noticed till later that the bottom of my hashbown looks like it got bit into but I don’t know what actually happen I’m just saying from what it’s LOOKS .
Food: 1
Good serviceParking: Church stWheelchair accessibility: It's easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, World Famous Fries
The food was awesome and fresh.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac Meal
Told 4 times for tomatoes charged me still didn't get...
Not a fan anymore as much. Grew up with the industry. But it still great fast food.
Atmosphere: 4
Food: 4
Service: 5
This location is always super busy. There is NO way you can get thru in a typical break. The food is always correct and fresh but it's the wait that ruins this location.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fish Fillet Sandwich
Restaurantji Recommends
This place is a wreck! So unorganized, and every item you purchase is a much smaller size. The burgers are tiny now! Quality is nonexistent at McDonald's anymore. They have cheapened the food , the stores and the employees that work there. I'll take Sonic anytime over the trash fire that McDonald's has become..
Atmosphere: 1
Food: 1
Service: 1
Even after asking for for hot fries, they gave me cold fries, once I noticed I gave them back, they pulled me down to the second this was lunchtime, and they gave me another order of cold fries for the second time and it was a a manager she had an accent. Bad
Food: 2
Service: 1
Good smooth cone of ice cream. Wish they would do chocolate too. 95 *f icecream super.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Egg Cheese Biscuit Combo, Sausage Burrito, Mcdouble, Mcgriddles, Hamburger, Double Cheeseburger Made into a Big Mac with Ketchup not What I Ordered, Breakfast Sandwich
2 days in a roll they have messed my food up 1 day my son spicy chicken sandwich was missing the sauce. I called they tell me to come the next day and see what they can do like what you mean. Day 2 I get a Bacon Qtr. I don’t have a bottom bun like what a whole bottom bun missing they are the worst for real
Since McDonald’s has been rebuilt, I only have little complaints!! Got the most part, food has been up to satisfaction and customer service has been excellent!! I was disappointed in the customer service that I received during my prior visit to the store before this morning! There was an employee that kept her back turned to me the entire time, as I stood at the pick up counter! She stood leaning on the rack facing the kitchen, I’m assuming the manager, a older lady with a green safety vest and her were talking and the older asked me was a picking up a door dash, I responded “no, I ordered off the app”, she quickly snapped I don’t have anything! A younger employee, wearing a foot boot, came from the back and approached me, I showed him my order! He promptly figured it out and said it was marked drive thru, he said “may I please take this back here so we get the order out to you correctly!” Very polite young man!! He quickly returned with the printed ticket and informed Me that, when ordering on the app next time to mark pick up window or drive thru!! Very helpful and very kind young man!! A as I stood waiting, the same female employee continued standing in the same spot until a older lady came in and something was missing from her order! I believe it was 2 pies, the female went and brought back two pies but not what the customer had ordered and stated that “These are we have right now! I don’t worry drive thru, I work front counter!” Still yet to interact with at all and see proceeded to go towards the register and then sat down in front of the register!! Meanwhile everyone else is working! It just bothered me too not even be acknowledged by a employee and then to hear her tell another customer she only works front counter and she then goes and sits down but yet the young man that assisted me, came from the back took care of my order and he’s working with a boot on his foot! I have worked in the food industry many years and I’m very big on proper customer service and she really needs to improve hers!! So maybe management should pay more attention and push how to interact and greet customers!!!But to which ever employee on 8/17/23 @ 9:07am made my Carols Caramel Iced Coffee, w/espresso, 2 creams, 3 equals, extra ice, extra caramel and Whip Cream, oh yeah and the caramel drizzle-Y’ALL DID THAT!! STARBUCKS’S WHO? That was the best iced coffee I’ve had in a very long time!!! So thank you!!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Sandwich