It was my first time ordering from here, and I was so excited; however, I wasn't impressed. The burger was blank, the onion rings were bland, and it was too "bready." I'm not sure what I expected, but I couldn't finish my meal. The team had great customer service despite my food being subpar.
Atmosphere: 5
Food: 3
Service: 5
David Prater
Food is good but very messy. My biggest complaint is that the manager Erica Zapata keeps it extremely cold in the restaurant. We had to eat outside and so did another couple who complained about it as they were leaving.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hamburger, Tempura Green Beans
Tobias Mcnabb
Burger was great and filling. Took thirty minutes to get. Weird since the people that ordered after me were served first. Employees seemed more concerned with cleaning and shutting down than they were to make food.
Atmosphere: 2
Food: 4
Service: 1
Tina Easton
Indifferent counter service. Overcooked burger and chicken nuggets. Tempura green beans excellent. Will not be in any hurry to return.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Tempura Green Beans
Donald Sizemore II
I had the spicy chicken sandwich and got sick on the way home; my friend had a burger that wasn’t really warm and got sick on the way home. Not sure the chicken was cooked all the way through.
Atmosphere: 3
Food: 2
Service: 4
Mary Claridy
I love this place. I just tried the fries and onion ring combo. I just want to eat a ton of onion rings. They were so good. The fries are really good too. The burger is made fresh to order. It's really good. And the dining room is very clean. The bathroom too. It's quiet so I like it. The lighting is good and the parking is great. I actually like this place more than any other place in Burlington. The service is really good. They are actually nice. And they have good cold drinks. The drink area is actually nice and clean too and you can fill your own drinks. I totally recommend this place. Oh and we got ice cream. I don't like it but my daughter does. It's like ice dream. It was made right but wish it was actually ice cream. Oh and we ask for no salt on the burger and fries and they actually don't have an issue with it.Parking: Right in front.Kid-friendliness: I think a family would like this place because it's not loud. I like it because my daughter has autism and it's quiet but if someone's kid did make noise nobody would care.Wheelchair accessibility: There's a ramp on the sidewalk.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings and Fries, The Double Char Burger with Bacon
Vickie Canada
Very good aervice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Dylan Coles
I went in to order food yesterday and this white skinned guy in the glasses I'm guessing he's a manager and i think his name was antonio or something and I was asking him a question and he walked away and he was touching food own hands and sneezing all over the food. General manager needs to fire him cause he was very unprofessional and very rude. I will not order from here again
Atmosphere: 1
Food: 1
Service: 1
Terrence Mckennelly
I always love going there great customer service always clean and the food always delicious. The impossible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger
Michael Cox
The food is good. The guy at the register was polite, but the personnel did not know the difference between salad dressing and manyonese. It's a very basic fast-food restaurant and very pricy! 50.00 for 3 sandwich
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: The Double Char Burger with Bacon, Cheeseburger, California Cobb Salad
** Updating review as management reached out and refunded me**I visited the location on last week and watched the cook put my bread on the grill, touch several items, touched his cell phone and then went back to my bread and turned it over with his hands..he had gloves on but the germs of touching multiple things was nasty. At that point mid making of my order I asked for a refund and they advised they could not..I left with my drink and no food as I refuse to eat it. The manager said corporate would have to refund..This place is clean in reference to aesthetics..floors..neat tables, but the FOOD HANDLING PROCESS is GROSSSSSSSS!! Never going back as this is the same employee that did similar handling prior to my visit the second time..Yuck!
Atmosphere: 5
Food: 3
Service: 5
jose flores
For 16 dlls thiers better places to go with more food and better tasting burger.
Atmosphere: 3
Food: 2
Service: 3
Charles Bradley Jr
The burger was great and the spicy ? green beans were fantastic ? Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
marichia perkins
Good tasting Food, Good Selection, Fresh Food.Vegetarian options: Vegan Burger was Excellent. Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger, Hamburger, Tempura Green Beans
It was my first time ordering from here, and I was so excited; however, I wasn't impressed. The burger was blank, the onion rings were bland, and it was too "bready." I'm not sure what I expected, but I couldn't finish my meal. The team had great customer service despite my food being subpar.
Atmosphere: 5
Food: 3
Service: 5
Food is good but very messy. My biggest complaint is that the manager Erica Zapata keeps it extremely cold in the restaurant. We had to eat outside and so did another couple who complained about it as they were leaving.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hamburger, Tempura Green Beans
Burger was great and filling. Took thirty minutes to get. Weird since the people that ordered after me were served first. Employees seemed more concerned with cleaning and shutting down than they were to make food.
Atmosphere: 2
Food: 4
Service: 1
Indifferent counter service. Overcooked burger and chicken nuggets. Tempura green beans excellent. Will not be in any hurry to return.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Tempura Green Beans
I had the spicy chicken sandwich and got sick on the way home; my friend had a burger that wasn’t really warm and got sick on the way home. Not sure the chicken was cooked all the way through.
Atmosphere: 3
Food: 2
Service: 4
I love this place. I just tried the fries and onion ring combo. I just want to eat a ton of onion rings. They were so good. The fries are really good too. The burger is made fresh to order. It's really good. And the dining room is very clean. The bathroom too. It's quiet so I like it. The lighting is good and the parking is great. I actually like this place more than any other place in Burlington. The service is really good. They are actually nice. And they have good cold drinks. The drink area is actually nice and clean too and you can fill your own drinks. I totally recommend this place. Oh and we got ice cream. I don't like it but my daughter does. It's like ice dream. It was made right but wish it was actually ice cream. Oh and we ask for no salt on the burger and fries and they actually don't have an issue with it.Parking: Right in front.Kid-friendliness: I think a family would like this place because it's not loud. I like it because my daughter has autism and it's quiet but if someone's kid did make noise nobody would care.Wheelchair accessibility: There's a ramp on the sidewalk.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings and Fries, The Double Char Burger with Bacon
Very good aervice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
I went in to order food yesterday and this white skinned guy in the glasses I'm guessing he's a manager and i think his name was antonio or something and I was asking him a question and he walked away and he was touching food own hands and sneezing all over the food. General manager needs to fire him cause he was very unprofessional and very rude. I will not order from here again
Atmosphere: 1
Food: 1
Service: 1
I always love going there great customer service always clean and the food always delicious. The impossible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger
The food is good. The guy at the register was polite, but the personnel did not know the difference between salad dressing and manyonese. It's a very basic fast-food restaurant and very pricy! 50.00 for 3 sandwich
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: The Double Char Burger with Bacon, Cheeseburger, California Cobb Salad
Restaurantji Recommends
Good food, great staff, clean restaurant.
** Updating review as management reached out and refunded me**I visited the location on last week and watched the cook put my bread on the grill, touch several items, touched his cell phone and then went back to my bread and turned it over with his hands..he had gloves on but the germs of touching multiple things was nasty. At that point mid making of my order I asked for a refund and they advised they could not..I left with my drink and no food as I refuse to eat it. The manager said corporate would have to refund..This place is clean in reference to aesthetics..floors..neat tables, but the FOOD HANDLING PROCESS is GROSSSSSSSS!! Never going back as this is the same employee that did similar handling prior to my visit the second time..Yuck!
Atmosphere: 5
Food: 3
Service: 5
For 16 dlls thiers better places to go with more food and better tasting burger.
Atmosphere: 3
Food: 2
Service: 3
The burger was great and the spicy ? green beans were fantastic ? Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Good tasting Food, Good Selection, Fresh Food.Vegetarian options: Vegan Burger was Excellent. Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Burger, Hamburger, Tempura Green Beans