Chipotle Mexican Grill

204 Crossroads Blvd #212, Cary
(919) 233-8242

Recent Reviews

I s

I decided to give this location one final try and it has not improved. The food is fine but the staff is snippy, rude, or just doesn’t care about their customers. On 4/6 at 930pm the gentleman running the bowl/rice/beans area was great, but the guy running the toppings area was ridiculously rude. The girl at the cash register wasn’t paying attention to anything and seemed to be spending her time with a coworkers giggling about customers rather than helping them. Out of everyone else on site, only two people were actually doing work with one in the back kitchen, one at the digital order corner, and everyone else standing around. It’s this location’s STAFF that causes the ratings to be so low. I also agree with the other raters that the staff does not keep the place clean either. I’ve no idea who the manager for this location is, but Chipotle would be better off firing them and starting over. For me, I’ll stick to the local taco shops and skip Chipotle.

Atmosphere: 1

Food: 3

Service: 1

Bill Bond

My mom & I had lunch here recently and cannot say enough about the staff. Mom was disabled so from holding the door and closing the blinds to helping her order the staff treated her so well. Greatly appreciated. Food was very good. I love the "build your own" concept. Everything was fresh and hot. Mom loved the guac! Everything was clean even though they had just had a rush. Folks were keeping everything nice. Great place to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Quesadilla

Alex Verderosa

Came to eat for lunch sign says open at a certain time no food was ready and staff members wearing headphones neva seen something like that before def won't ever go back!

Atmosphere: 1

Food: 2

Service: 1

A. H.

Disgusting! All tables were filthy. Floors were littered with trash. I asked if someone could clean a table and I had to wait 15 minutes for someone to clean 1 table.

Atmosphere: 1

Food: 3

Service: 2

Evan Jaynes

Came in for a pickup and the person I spoke to barely acknowledged me and nearly dropped the bag as they handed it to me because they weren't even looking at me. Didn't say a single word. At least it was quick.

Jimmy Garay

Dirty place, bad service, unpleasant place, it's not the same as it was in the

Atmosphere: 1

Food: 3

Service: 2

Abhishek Kolli

They will sprinkle the things, not the size of food you will getVery rude and worst

Atmosphere: 1

Food: 1

Service: 1

Joan Lawrence

It's all really good

Arvin Gonzalez

A place where you can make your own bowl. Pricey so it's not my go to.

Atmosphere: 4

Food: 4

Service: 4

Frank Lloyd

They can do better.

Atmosphere: 3

Food: 3

Service: 3

Jane S

This restaurant was clean and quick. I was pleasantly surprised.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Barbacoa Taco

D Troxler

Apparently they dont reads there reviews because the dining area sanitation terrible. You feel dirty when dining in. I had to clean the table and chair off before sitting (numerous food crumbs).

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Chips, Chicken Burrito Bowl

kaitlyn dewick

Food poisoning got chicken rice corn cheese and sour

Food: 1

lloyd jones

This is the dirtiest chipotle I’ve ever seen. The food was average at

Atmosphere: 1

Food: 1

Service: 3

Kyala A

Every time I come to this chipotle everyone is so rude and never listens to what I’m saying. They are always so busy trying to clean and get out when they still have a job to do. Then I got my sour cream basically thrown at me tonight when I was waiting for it. Y’all close at 11 and it’s no steak left and it’s still an hour left before closing. Do better!!

Atmosphere: 1

Food: 2

Service: 1

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