I’ve never been charged $0.38 for an extra syrup for my hotcakes from any other McDonald’s. This Cary location I will not be returning to if they are going to be that cheap and stingy with its condiments and the lady at the front was very rude about it as well.
luqman hasan
Ordered a fish filet bread was hard, fish was soggy nobody was at front to take order an the kiosk wasn't working properly, no tables were clean had to ask the young man to come
Atmosphere: 1
Food: 1
Service: 1
Asia Taylor
Service/ food has went down! I let a few times slide ..now I will write a review and call in. Happy meal for a toddler not warm but hard and cold. Fried was halfway cooked . I called and talked to a manager she hardly care and of course,she asks would you want another happy meal ! I declined! I don't want anything else from this
Atmosphere: 2
Food: 1
Service: 2
Praveen Sriram
Lot of employee and management drama in this McDonalds which is why I rated it 2 stars but not nearly as bad as some McDonalds since food options are okay but nothing more than 2 stars here. There really needs to be major improvements at this McDonalds since employees usually don't speak to you.
Atmosphere: 2
Food: 4
Service: 2
Carema Miles
The food was horrible. The service was not great. The bathroom was clean but lacked soap to wash your hands after using the bathroom. I would not recommend people to go to this McDonalds if you are looking for good service and friendliness.
Atmosphere: 1
Food: 1
Service: 1
John McGuire
Food was cold,, missing requested sauses and ketchup, the advertised Happy Meals weren't given out (they said they had a bag of a bunch of random ones) and they didn't give an Under 3 toy when requested for a toddler.
Atmosphere: 2
Food: 2
Service: 2
Magen Overman
I think the management at this McDonald’s could do to learn the saying, “A lazy man works harder.”The “manager” Rosa needs a serious reality check. You aren’t even the GM lady, humble yourself. Sorry you are so miserable that the only way you feel in control of your own life is by lashing out at the customers and your fellow employees. I say “fellow employees” because they are not beneath you, though you seem to believe they are.Not that Rosa will be able to understand any of this, unless someone translates it all into Spanish.The actual GM is just as rude and unprofessional, I have witnessed her yell at customers she deems to have attitude and then choose not to deal with them.To top it all off, the supervisor is a total creep and goes through employees phones. I encourage anyone that reads this to reach out to the McDonald’s service center and report this location to their corporate HR.Consider this: if this is how management openly behaves in front of customers, imagine what’s happening behind closed doors.
Atmosphere: 1
Food: 1
Service: 1
Janelle
Me and my friends were waiting out side of McDonald’s (not doing anything but talking) for our parents to pick us up then a guy who I’m assuming is the manger (because he was not in a McDonald’s uniform) came outside and came up to us asking if we were buying food we said no and he said, then y’all can’t be waiting in the parking lot we said but our parents are picking us up here and he said not my fault go wait some where else and he told us to leave in a rude manner. Don’t come here.
Atmosphere: 1
Food: 2
Service: 1
g w
Lady at register would not listen to you or talk. She just ignored you. When an order would come up she would just hold the bag up with the number showing, so others were complaining. If you didn't use the Kiosk, you were screwed because you couldn't get any help. This was 02/05 around 12:15. The tables were dirty. The food was cold and the fries rubbery. You definately need some qualified help there.
Atmosphere: 2
Food: 3
Service: 1
Kyle
McDonald's is a widely recognized fast-food chain, but the experience can vary greatly depending on the location. While some branches consistently deliver on quick service and fresh food, others fall short of expectations. The menu offers familiar favorites like the Big Mac and McNuggets, but the quality can be inconsistent.The drive-thru service is convenient for those on the go, but long wait times and inaccurate orders are not uncommon. Inside dining areas are typically clean and well-maintained, but the atmosphere lacks warmth and personality.Overall, McDonald's is a convenient option for a quick bite, but be prepared for a hit or miss experience depending on the specific location.
Terrible customer services order was delayed, lost then came out wrong 3 times. Store is poorly run with the manager more interested in taking highly filtered selfies then helping the
Atmosphere: 3
Food: 2
Service: 1
Kaitlan C. Farrior
If I could give less stars I would! The sanitary is disgusting. They touched their pants, zippers, and then touch the food!! I even watched one come out the bathroom and not wash their hands and go straight back into the kitchen!
Atmosphere: 1
Food: 1
Service: 1
Carol Conessa
Worst place ever manager was RUDE they were out of staff, no kiosks were working. Don’t EVER come her, I waited 30 minutes so aí could talk to one person and was treated horribly.
Atmosphere: 1
Food: 1
Service: 1
Alpxo
I work here and i think i do a pretty good
Atmosphere: 5
Food: 4
Service: 5
Kaine Beedenbender
One of the worst experiences. No one to take orders, didn't even ask. Food was burnt and then argued with me. Dirty tables.
I’ve never been charged $0.38 for an extra syrup for my hotcakes from any other McDonald’s. This Cary location I will not be returning to if they are going to be that cheap and stingy with its condiments and the lady at the front was very rude about it as well.
Ordered a fish filet bread was hard, fish was soggy nobody was at front to take order an the kiosk wasn't working properly, no tables were clean had to ask the young man to come
Atmosphere: 1
Food: 1
Service: 1
Service/ food has went down! I let a few times slide ..now I will write a review and call in. Happy meal for a toddler not warm but hard and cold. Fried was halfway cooked . I called and talked to a manager she hardly care and of course,she asks would you want another happy meal ! I declined! I don't want anything else from this
Atmosphere: 2
Food: 1
Service: 2
Lot of employee and management drama in this McDonalds which is why I rated it 2 stars but not nearly as bad as some McDonalds since food options are okay but nothing more than 2 stars here. There really needs to be major improvements at this McDonalds since employees usually don't speak to you.
Atmosphere: 2
Food: 4
Service: 2
The food was horrible. The service was not great. The bathroom was clean but lacked soap to wash your hands after using the bathroom. I would not recommend people to go to this McDonalds if you are looking for good service and friendliness.
Atmosphere: 1
Food: 1
Service: 1
Food was cold,, missing requested sauses and ketchup, the advertised Happy Meals weren't given out (they said they had a bag of a bunch of random ones) and they didn't give an Under 3 toy when requested for a toddler.
Atmosphere: 2
Food: 2
Service: 2
I think the management at this McDonald’s could do to learn the saying, “A lazy man works harder.”The “manager” Rosa needs a serious reality check. You aren’t even the GM lady, humble yourself. Sorry you are so miserable that the only way you feel in control of your own life is by lashing out at the customers and your fellow employees. I say “fellow employees” because they are not beneath you, though you seem to believe they are.Not that Rosa will be able to understand any of this, unless someone translates it all into Spanish.The actual GM is just as rude and unprofessional, I have witnessed her yell at customers she deems to have attitude and then choose not to deal with them.To top it all off, the supervisor is a total creep and goes through employees phones. I encourage anyone that reads this to reach out to the McDonald’s service center and report this location to their corporate HR.Consider this: if this is how management openly behaves in front of customers, imagine what’s happening behind closed doors.
Atmosphere: 1
Food: 1
Service: 1
Me and my friends were waiting out side of McDonald’s (not doing anything but talking) for our parents to pick us up then a guy who I’m assuming is the manger (because he was not in a McDonald’s uniform) came outside and came up to us asking if we were buying food we said no and he said, then y’all can’t be waiting in the parking lot we said but our parents are picking us up here and he said not my fault go wait some where else and he told us to leave in a rude manner. Don’t come here.
Atmosphere: 1
Food: 2
Service: 1
Lady at register would not listen to you or talk. She just ignored you. When an order would come up she would just hold the bag up with the number showing, so others were complaining. If you didn't use the Kiosk, you were screwed because you couldn't get any help. This was 02/05 around 12:15. The tables were dirty. The food was cold and the fries rubbery. You definately need some qualified help there.
Atmosphere: 2
Food: 3
Service: 1
McDonald's is a widely recognized fast-food chain, but the experience can vary greatly depending on the location. While some branches consistently deliver on quick service and fresh food, others fall short of expectations. The menu offers familiar favorites like the Big Mac and McNuggets, but the quality can be inconsistent.The drive-thru service is convenient for those on the go, but long wait times and inaccurate orders are not uncommon. Inside dining areas are typically clean and well-maintained, but the atmosphere lacks warmth and personality.Overall, McDonald's is a convenient option for a quick bite, but be prepared for a hit or miss experience depending on the specific location.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Salad Or
Restaurantji Recommends
Terrible customer services order was delayed, lost then came out wrong 3 times. Store is poorly run with the manager more interested in taking highly filtered selfies then helping the
Atmosphere: 3
Food: 2
Service: 1
If I could give less stars I would! The sanitary is disgusting. They touched their pants, zippers, and then touch the food!! I even watched one come out the bathroom and not wash their hands and go straight back into the kitchen!
Atmosphere: 1
Food: 1
Service: 1
Worst place ever manager was RUDE they were out of staff, no kiosks were working. Don’t EVER come her, I waited 30 minutes so aí could talk to one person and was treated horribly.
Atmosphere: 1
Food: 1
Service: 1
I work here and i think i do a pretty good
Atmosphere: 5
Food: 4
Service: 5
One of the worst experiences. No one to take orders, didn't even ask. Food was burnt and then argued with me. Dirty tables.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Apple Pie, Mcmuffin