I ordered dinner at 5:45pm to pick up at 6:45pm, thinking I was working late. Not the case, so I called at 6pm to see if I could possibly pickup earlier, and she told me “it’s already here to pickup now!” 45 minutes before I wanted to pick it up. It was also ice cold when I got it. The older lady that works the counter is always EXTREMELY rude and nasty, I used to keep coming back because the food was good, but I think I am done now.
Atmosphere: 1
Food: 5
Service: 1
Electra A.
My Sanitation concerns first --- I have a Love-Hate relationship with Asian food restaurants. After several visits to Emergency Depts.,over the years, for food borne illnesses associated with eating at Asian restaurants I finally began paying attention to the posted Health Dept. ratings. I have eaten food from New China 4 times.So far, so good --no associated food borne infections.Then the last time I went, I saw a lady pick up a Spring roll with her bare hand and toss it over to the stove work station.In addition the same lady was using ladle to dip out a sauce from a huge bucket on the floor, that remained open, as she went back and forth between that task and taking orders. I am not crazy about that bucket being so low as trash could easily fall into it---but apparently that has not bothered the Health Dept. person doing the Sanitation rating . It was in direct view of all the Customers.....I will not be ordering any Spring or Egg rolls in the future. Not after seeing the great toss maneuver . Now to the food-- The food is good ! The lunch entrees come with fried rice unless you specifically ask for White rice. White rice will be stuffed into a small container sep. from the entree. ( it will look small but be more than adequate for the entree size). The Cook has a light hand with his Wok as you can individually taste the flavor of each item . The carrots taste like carrots . Bok Choy ditto. The beef and chicken are also cooked with a light touch.Not greasy . No weird gristle or tough poultry. I am very impressed with the Cook! Bottom Line -- I will keep going and rec, eating at New China. The food is tasty. For the most past it follows appropriate sanitation . AND given its small size ,a customer can observe their food being prepared --which is a nice perk for everyone .
Latima Weathersbe
I've frequented New China several times, but my experiences have often been marred by unpleasant interactions with some of the female staff members. Their demeanor often comes across as rude, which has been consistently off-putting.Moreover, their ordering system, where they require a complete order before handing over the food, seems inefficient and unnecessary. This process would make more sense if there was an option to pre-pay to ensure the order matches the right customer. However, as it stands, it feels like an extra, pointless step that adds to the overall frustration.I've also noticed a concerning pattern that suggests possible racial bias in the way customers are treated. This has been a recurring issue in my visits, leading me to question the inclusivity and customer service approach of the restaurant.
Atmosphere: 1
Food: 4
Service: 1
Lauren F.
This hole in the wall of a shopping center is delicious! I wasn't sure about them at first. When I placed my order, I ordered Sesame Chicken for my mom and the Orange vegetarian option (bean-curd maybe?) for myself. Apparently, the worker who took my order assumed I only wanted to order vegetarian, and just made me the Sesame vegetarian option. Thankfully, I checked my bag before leaving and realized I was missing a dish, and the dish I had was not the one I ordered. I bought a Sesame Chicken and was told that orange veg is the same as Sesame veg, only it has sesame seeds on it... riiiight. I had just finished unloading my 26 foot UHAUL after driving for two days straight. I was starving and did not care what she gave me as long as my dish was vegetarian. My Sesame Veg was really, really good! They did not skimp out on the protein! I think there were only like three peices of actual vegetable in the dish, but they were at the bottom of the bowl, soaking in the sauce and so good. Mom says her sesame chicken was just as delicious! If I am ever back in this area (we were dropping off the UHAUL), I will be back! Maybe I'll see if the orange veg actually tastes like Sesame veg... I somehow doubt it! Lol
Jessica Reid
1st time I ate from here was awesome, but this last go round 1 out 10 I’ll give a 2. Rice was dry, noodles was dry. Just wasn’t what I
Atmosphere: 5
Food: 2
Service: 5
Matthew M.
Ordered Mongolian beef, and I think I got maybe 10 pieces of meat and a Pound of onions. This is twice I've ordered a beef dish and it being completely overwhelmed by vegetables. If I wanted onions and sauce I'd order that. We aren't in a time of war, no need to ration the meat your advertising for the dish. Thanks I have heart burn now. If this is new china, I want old china back.
David Warren
I feel like I'm cheating on my usual chinese restaurant by saying this, but New China was well worth the stop. The food was delicious and well priced, and the store is such a cozy little nook. I'll be headed back there again, next weekend.
Atmosphere: 5
Food: 5
Service: 5
Bec P.
The food quite tasty. The Veggies were cooked perfectly, not overcooked and greasy like other Chinese restaurants in Cary NC. They offered an abundant amount of Veggies in the fried rice. The chicken was cooked well and also much healthier than other places because it was not swimming in salt and grease. The service was very polite and the restaurant was clean and quite. My third time going to this location and I have been very pleased all three times. This New China is small but offers a quality Chinese food at a reasonable price for those of us with families to feed.
Taylor Dockery
The lady at the counter had gloves on her hands just to take my card for payment. But I noticed a man in the back kitchen area preparing raw chicken with no gloves/bare hands... That is a disturbing visual for a restaurant.
Best place to go to in Cary. Never a long wait. Great customer service and the food is always fresh and hot. Out of all places I’ve gone to they have the best taste. I recently moved 30 mins away and I still make my way here to order some food. I haven’t found a place in my new town that compares. Love it here ! Very clean atmosphere as well.
Atmosphere: 5
Food: 5
Service: 5
Anissa D.
Amazing food! I go here very regularly and I can say one of the best Chinese places. I will say sometimes the person on the phone can be short but other than that good quality.
Daisy M.
I love the food here it be so good 10/10 recommend It honestly one of the best Chinese food near me .
Dwight Heron
Not all the staff is friendly rush to take the order and the money.ok I came back place my order and pay for it the order was ready in second it was not what I order .sorry if I am spending money try to do the order right will not be come
Food: 1
Service: 1
Recommended dishes: Fried Chicken Wings, Beef with Broccoli, Fried or Steamed Dumplings
Joe D.
Food is good...but never know if you will get what you ordered. Front person is not too friendly. But when you get what you order is is usually good! Love the wonton soup!!
Very bad customer
Service: 1
I ordered dinner at 5:45pm to pick up at 6:45pm, thinking I was working late. Not the case, so I called at 6pm to see if I could possibly pickup earlier, and she told me “it’s already here to pickup now!” 45 minutes before I wanted to pick it up. It was also ice cold when I got it. The older lady that works the counter is always EXTREMELY rude and nasty, I used to keep coming back because the food was good, but I think I am done now.
Atmosphere: 1
Food: 5
Service: 1
My Sanitation concerns first --- I have a Love-Hate relationship with Asian food restaurants. After several visits to Emergency Depts.,over the years, for food borne illnesses associated with eating at Asian restaurants I finally began paying attention to the posted Health Dept. ratings. I have eaten food from New China 4 times.So far, so good --no associated food borne infections.Then the last time I went, I saw a lady pick up a Spring roll with her bare hand and toss it over to the stove work station.In addition the same lady was using ladle to dip out a sauce from a huge bucket on the floor, that remained open, as she went back and forth between that task and taking orders. I am not crazy about that bucket being so low as trash could easily fall into it---but apparently that has not bothered the Health Dept. person doing the Sanitation rating . It was in direct view of all the Customers.....I will not be ordering any Spring or Egg rolls in the future. Not after seeing the great toss maneuver . Now to the food-- The food is good ! The lunch entrees come with fried rice unless you specifically ask for White rice. White rice will be stuffed into a small container sep. from the entree. ( it will look small but be more than adequate for the entree size). The Cook has a light hand with his Wok as you can individually taste the flavor of each item . The carrots taste like carrots . Bok Choy ditto. The beef and chicken are also cooked with a light touch.Not greasy . No weird gristle or tough poultry. I am very impressed with the Cook! Bottom Line -- I will keep going and rec, eating at New China. The food is tasty. For the most past it follows appropriate sanitation . AND given its small size ,a customer can observe their food being prepared --which is a nice perk for everyone .
I've frequented New China several times, but my experiences have often been marred by unpleasant interactions with some of the female staff members. Their demeanor often comes across as rude, which has been consistently off-putting.Moreover, their ordering system, where they require a complete order before handing over the food, seems inefficient and unnecessary. This process would make more sense if there was an option to pre-pay to ensure the order matches the right customer. However, as it stands, it feels like an extra, pointless step that adds to the overall frustration.I've also noticed a concerning pattern that suggests possible racial bias in the way customers are treated. This has been a recurring issue in my visits, leading me to question the inclusivity and customer service approach of the restaurant.
Atmosphere: 1
Food: 4
Service: 1
This hole in the wall of a shopping center is delicious! I wasn't sure about them at first. When I placed my order, I ordered Sesame Chicken for my mom and the Orange vegetarian option (bean-curd maybe?) for myself. Apparently, the worker who took my order assumed I only wanted to order vegetarian, and just made me the Sesame vegetarian option. Thankfully, I checked my bag before leaving and realized I was missing a dish, and the dish I had was not the one I ordered. I bought a Sesame Chicken and was told that orange veg is the same as Sesame veg, only it has sesame seeds on it... riiiight. I had just finished unloading my 26 foot UHAUL after driving for two days straight. I was starving and did not care what she gave me as long as my dish was vegetarian. My Sesame Veg was really, really good! They did not skimp out on the protein! I think there were only like three peices of actual vegetable in the dish, but they were at the bottom of the bowl, soaking in the sauce and so good. Mom says her sesame chicken was just as delicious! If I am ever back in this area (we were dropping off the UHAUL), I will be back! Maybe I'll see if the orange veg actually tastes like Sesame veg... I somehow doubt it! Lol
1st time I ate from here was awesome, but this last go round 1 out 10 I’ll give a 2. Rice was dry, noodles was dry. Just wasn’t what I
Atmosphere: 5
Food: 2
Service: 5
Ordered Mongolian beef, and I think I got maybe 10 pieces of meat and a Pound of onions. This is twice I've ordered a beef dish and it being completely overwhelmed by vegetables. If I wanted onions and sauce I'd order that. We aren't in a time of war, no need to ration the meat your advertising for the dish. Thanks I have heart burn now. If this is new china, I want old china back.
I feel like I'm cheating on my usual chinese restaurant by saying this, but New China was well worth the stop. The food was delicious and well priced, and the store is such a cozy little nook. I'll be headed back there again, next weekend.
Atmosphere: 5
Food: 5
Service: 5
The food quite tasty. The Veggies were cooked perfectly, not overcooked and greasy like other Chinese restaurants in Cary NC. They offered an abundant amount of Veggies in the fried rice. The chicken was cooked well and also much healthier than other places because it was not swimming in salt and grease. The service was very polite and the restaurant was clean and quite. My third time going to this location and I have been very pleased all three times. This New China is small but offers a quality Chinese food at a reasonable price for those of us with families to feed.
The lady at the counter had gloves on her hands just to take my card for payment. But I noticed a man in the back kitchen area preparing raw chicken with no gloves/bare hands... That is a disturbing visual for a restaurant.
Restaurantji Recommends
Best place to go to in Cary. Never a long wait. Great customer service and the food is always fresh and hot. Out of all places I’ve gone to they have the best taste. I recently moved 30 mins away and I still make my way here to order some food. I haven’t found a place in my new town that compares. Love it here ! Very clean atmosphere as well.
Atmosphere: 5
Food: 5
Service: 5
Amazing food! I go here very regularly and I can say one of the best Chinese places. I will say sometimes the person on the phone can be short but other than that good quality.
I love the food here it be so good 10/10 recommend It honestly one of the best Chinese food near me .
Not all the staff is friendly rush to take the order and the money.ok I came back place my order and pay for it the order was ready in second it was not what I order .sorry if I am spending money try to do the order right will not be come
Food: 1
Service: 1
Recommended dishes: Fried Chicken Wings, Beef with Broccoli, Fried or Steamed Dumplings
Food is good...but never know if you will get what you ordered. Front person is not too friendly. But when you get what you order is is usually good! Love the wonton soup!!