i ordered two bowls on the mobile app and BOTH of the bowls had hair in it. It wasn’t just one strand, there were multiple and it’s disgusting that i spent about $30 and not have sanitary food. it’s disgusting.
Atmosphere: 1
Food: 1
Service: 1
Wayne Gregory
I was there tonight and it was the most disgusting restaurant I have ever been in. The take out station had trash all over the floor. The food containers at that station had food all over the countertop with no effort to keep it clean. Tables were not cleaned and there was food all over the floor. Every trash container was overflowing. Not sure they were ever emptied. I will not go back to this location
Atmosphere: 1
Food: 3
Service: 2
Desiree M
Chipotle continues to bite the dust. Zero care for customers. Why bother having a location open when you cannot order food. Online ordering only? I have to deal with downloading an app, creating an account and adding a payment method?
S Alex
Service and cleanliness standards are slipping. Recently and employee simply refused to add a specific ingredient to my bowl because their closing/clean up routine had begun. I entered the restaurant 55 minutes before closing time. The employee did not say they were out of item, they explained that it was unavailable at the moment because it had been packed up already.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Delia Rasmussen
The food was good and our service team was excellent!!
This chipotle is SO good, I've been here twice and they haven't skimped on anything, it's clean and the workers are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Burrito, Chips
Lori Brofsky
Got home with dinner for me. My son and one of the dishes was made wrong. Had to go back and get it fixed. And the extremely rude cashier can only say Yup to me. Nothing was done to try to make it right other than remake. The dish and her only response was Yup. Extremely rude poor customer service and cold food at this point
Markus Braasch
Good food, but maybe we try not to burn the peppers as much?
Food: 4
Service: 5
H
I’m so sick of this place. The employees are all miserable. It’s absolutely filthy. The drinks are always low. Gave me a 1/4 full bag of chips, stale at that, and shorted the guacamole cus the pan was empty. Chipotle is too dam* expensive to not get what you pay for.
I come here often today I went there in afternoon I like the bowl stuff and I like the food it’s very good I ordered chicken bowl and I am a Indian who eat spicy food and they have very good spicy sauces for bowl two of the spicy sauces beside tomato are very good I loved it and there are lot of young boys and girls working out there are very polite and very good and usually I prefer take out is very good option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Dan Reese
Very small portions at this location. You'll have to ask for standard portion sizes as they start with the absolute minimum.
Atmosphere: 2
Food: 2
Service: 1
Alice
I picked up a burrito bowl tonight half steak and chicken. The ingredients were horrible, even the white rice. It tasted like plastic. Maybe something dropped in the food, but it was awful!What's worse is I've had the plastic taste in my mouth for a few hours now and my stomach is a bit upset.
Atmosphere: 4
Food: 1
Service: 4
Collie mayfill
I am a bit of a chipotle whale, I order 2-4 times a week to pick up after work. I switched to this location after being disappointed in the Waverly local.Now I have to switch again. three consecutive weak bowls, No acknowledgment when you walk in. If you pick up, you have to grab your bag from behind the counter, they don't even place it on the TO GO rack. I plan to to a in-person order and see if they just want to short change you when they don't have to look you in the eye. That or open the togo bowl in front of them and make them remake it. Obviously time to call them out or move on.I don't know what happened here, It was quality for a good while. Now its a hard pass. Look to another location for your burrito fix.On the plus side, their chips are always heavily salted.
Atmosphere: 1
Food: 1
Service: 1
Martin Tsvetkov
Always out of roasted vegetables, kind of disappointing. Should look into having higher inventory for it from now on, my recommendation.
i ordered two bowls on the mobile app and BOTH of the bowls had hair in it. It wasn’t just one strand, there were multiple and it’s disgusting that i spent about $30 and not have sanitary food. it’s disgusting.
Atmosphere: 1
Food: 1
Service: 1
I was there tonight and it was the most disgusting restaurant I have ever been in. The take out station had trash all over the floor. The food containers at that station had food all over the countertop with no effort to keep it clean. Tables were not cleaned and there was food all over the floor. Every trash container was overflowing. Not sure they were ever emptied. I will not go back to this location
Atmosphere: 1
Food: 3
Service: 2
Chipotle continues to bite the dust. Zero care for customers. Why bother having a location open when you cannot order food. Online ordering only? I have to deal with downloading an app, creating an account and adding a payment method?
Service and cleanliness standards are slipping. Recently and employee simply refused to add a specific ingredient to my bowl because their closing/clean up routine had begun. I entered the restaurant 55 minutes before closing time. The employee did not say they were out of item, they explained that it was unavailable at the moment because it had been packed up already.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
The food was good and our service team was excellent!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Queso Blanco, Carnitas Bowl
This chipotle is SO good, I've been here twice and they haven't skimped on anything, it's clean and the workers are friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Burrito, Chips
Got home with dinner for me. My son and one of the dishes was made wrong. Had to go back and get it fixed. And the extremely rude cashier can only say Yup to me. Nothing was done to try to make it right other than remake. The dish and her only response was Yup. Extremely rude poor customer service and cold food at this point
Good food, but maybe we try not to burn the peppers as much?
Food: 4
Service: 5
I’m so sick of this place. The employees are all miserable. It’s absolutely filthy. The drinks are always low. Gave me a 1/4 full bag of chips, stale at that, and shorted the guacamole cus the pan was empty. Chipotle is too dam* expensive to not get what you pay for.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chips
Food was cold no
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Burrito
Restaurantji Recommends
I come here often today I went there in afternoon I like the bowl stuff and I like the food it’s very good I ordered chicken bowl and I am a Indian who eat spicy food and they have very good spicy sauces for bowl two of the spicy sauces beside tomato are very good I loved it and there are lot of young boys and girls working out there are very polite and very good and usually I prefer take out is very good option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Very small portions at this location. You'll have to ask for standard portion sizes as they start with the absolute minimum.
Atmosphere: 2
Food: 2
Service: 1
I picked up a burrito bowl tonight half steak and chicken. The ingredients were horrible, even the white rice. It tasted like plastic. Maybe something dropped in the food, but it was awful!What's worse is I've had the plastic taste in my mouth for a few hours now and my stomach is a bit upset.
Atmosphere: 4
Food: 1
Service: 4
I am a bit of a chipotle whale, I order 2-4 times a week to pick up after work. I switched to this location after being disappointed in the Waverly local.Now I have to switch again. three consecutive weak bowls, No acknowledgment when you walk in. If you pick up, you have to grab your bag from behind the counter, they don't even place it on the TO GO rack. I plan to to a in-person order and see if they just want to short change you when they don't have to look you in the eye. That or open the togo bowl in front of them and make them remake it. Obviously time to call them out or move on.I don't know what happened here, It was quality for a good while. Now its a hard pass. Look to another location for your burrito fix.On the plus side, their chips are always heavily salted.
Atmosphere: 1
Food: 1
Service: 1
Always out of roasted vegetables, kind of disappointing. Should look into having higher inventory for it from now on, my recommendation.
Atmosphere: 3
Food: 3
Service: 1