I was so hungry last night I wanted to order something good to eat. I ordered collard greens, wings,n baked macaroni. the wings were like rubber which was very weird to me . the macaroni just had velveeta melted on top and the greens had tomatoes cut up in it! (WTF...) AND it was very salty. I ordered 2 meals for $60 !!!!! I'm pissed because my meal was gross... what a waste of money!!! No love put into this meal. I like to support black owned businesses , but this one I can't. they did me wrong...
Troycee M.
My review today is not about the food but about the experience. The female staff at the front of the establishment that handles to go orders and I'm guessing overall check in are not not friendly and borderline rude. I've never came to pickup paid food only to want to leave my order at the establishment. I'm not upset at the policy of having to show your ID and cc for mobile order pickups but it's the delivery from the staff that makes it a displeasing experience. Again this is not for the experience of the food but just the experience. I can't see myself coming back to this restaurant based on service alone
Preet Patel
Toooo bad experience give fresh food and put new waffle mechanic tooooo much bad experience
Keshundra J.
Cuzzo's Cuisine the one that's located in the food court at Charlotte Premium Outlets was horrible. I ordered wings and baked Mac and cheese. Two of the wings were extremely cold, and the other 4 were fried overly hard. The Mac and cheese was to greasy and it didn't taste like how it normally does. I asked if I could get tenders instead of the wings after explaining why I didn't want them l, I was offered a 10% discount off of the regular price of tenders. As a business be open to feedback, and take care of the issue in a professional way. No apologies or anything just a slap in the face and a waste of my time and money. To top it off I ended up vomiting in the parking lot from the Mac and cheese that I ate it immediately didn't set right and I'm just over it
Mary Morton ..
I love Cuzzo's Cuisine. Excellent service and the food is amazing Will come back again and again
Adreon W.
A must visit. Cuzzos should be on everyone's food bucket list. The staff were so personable personable, welcoming, and friendly! We ordered the Lobster Mac, fried fish, house wings, cinnamon chips, and raspberry cucumber lemonade. We even got to sample an item that will be on the menu soon- chocolate chip waffles- they were delicious! I'm from out of town but will make this cute place a stop every time I fly out here. Please bring Cuzzos to the West coast. Much love- see you soon!
Alfay J.
I recently visited the location of the premium outlets for lunch. I got to the counter and had to wait until the employees finished having a personal conversation before finally being acknowledged. Once I was finally addressed the employee looked at me as if I was inconveniencing her by wanting to place an order. This kind of customer service discouraged me from going to African-American-owned businesses. Besides the customer service experience the food was very delicious.
Ladon Redfern
The food was mid and the customer service sucked..The lady with the locs with the beads at the ends was short and did not go over the menu..She looked aggrivated and talked about putting chairs up to close..My first experience sucked and I will not be back…oh and the drinks were weak..shoulda just got
Atmosphere: 3
Food: 4
Service: 1
Aneesah Fleming (CSC LLC)
I heard so many good reviews and pics look good. I tried 3 different times 3 different items each time I was disappointed. Last time I had lamb shops they tasted old sick all night. I tried cuzzo I tried. ?
Atmosphere: 3
Food: 2
Service: 3
Chasity A.
This new location at the premium outlet is so slow. I waited over 30 mins for shrimp, fish and mac n cheese this just didn't make any sense.
Keep Cuzzo's in prayer ? AFTER the fire.Still our cousin.
Atmosphere: 5
Food: 5
Service: 5
Stephen V
I drive 35 to 45 minutes to get some Cuzzo’s, this is my spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Fish and Lobster Mac and Cheese
Shannon Banks
I absolutely LOVE the food! Definitely make sure to try the lobster mac n cheese and the DELICIOUS cactus pear lemonade! Thank you Chef Andarrio and your staff for the Cuzzo’s Cruisine experience!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac & Cheese, Wings
Conneshia Drummond
Beat food spot in Charlotte!
Atmosphere: 5
Food: 5
Service: 5
Glenn F.
CLOSED for business. Frustrated that Yelp didn't provide information on this. Disappointed.
I was so hungry last night I wanted to order something good to eat. I ordered collard greens, wings,n baked macaroni. the wings were like rubber which was very weird to me . the macaroni just had velveeta melted on top and the greens had tomatoes cut up in it! (WTF...) AND it was very salty. I ordered 2 meals for $60 !!!!! I'm pissed because my meal was gross... what a waste of money!!! No love put into this meal. I like to support black owned businesses , but this one I can't. they did me wrong...
My review today is not about the food but about the experience. The female staff at the front of the establishment that handles to go orders and I'm guessing overall check in are not not friendly and borderline rude. I've never came to pickup paid food only to want to leave my order at the establishment. I'm not upset at the policy of having to show your ID and cc for mobile order pickups but it's the delivery from the staff that makes it a displeasing experience. Again this is not for the experience of the food but just the experience. I can't see myself coming back to this restaurant based on service alone
Toooo bad experience give fresh food and put new waffle mechanic tooooo much bad experience
Cuzzo's Cuisine the one that's located in the food court at Charlotte Premium Outlets was horrible. I ordered wings and baked Mac and cheese. Two of the wings were extremely cold, and the other 4 were fried overly hard. The Mac and cheese was to greasy and it didn't taste like how it normally does. I asked if I could get tenders instead of the wings after explaining why I didn't want them l, I was offered a 10% discount off of the regular price of tenders. As a business be open to feedback, and take care of the issue in a professional way. No apologies or anything just a slap in the face and a waste of my time and money. To top it off I ended up vomiting in the parking lot from the Mac and cheese that I ate it immediately didn't set right and I'm just over it
I love Cuzzo's Cuisine. Excellent service and the food is amazing Will come back again and again
A must visit. Cuzzos should be on everyone's food bucket list. The staff were so personable personable, welcoming, and friendly! We ordered the Lobster Mac, fried fish, house wings, cinnamon chips, and raspberry cucumber lemonade. We even got to sample an item that will be on the menu soon- chocolate chip waffles- they were delicious! I'm from out of town but will make this cute place a stop every time I fly out here. Please bring Cuzzos to the West coast. Much love- see you soon!
I recently visited the location of the premium outlets for lunch. I got to the counter and had to wait until the employees finished having a personal conversation before finally being acknowledged. Once I was finally addressed the employee looked at me as if I was inconveniencing her by wanting to place an order. This kind of customer service discouraged me from going to African-American-owned businesses. Besides the customer service experience the food was very delicious.
The food was mid and the customer service sucked..The lady with the locs with the beads at the ends was short and did not go over the menu..She looked aggrivated and talked about putting chairs up to close..My first experience sucked and I will not be back…oh and the drinks were weak..shoulda just got
Atmosphere: 3
Food: 4
Service: 1
I heard so many good reviews and pics look good. I tried 3 different times 3 different items each time I was disappointed. Last time I had lamb shops they tasted old sick all night. I tried cuzzo I tried. ?
Atmosphere: 3
Food: 2
Service: 3
This new location at the premium outlet is so slow. I waited over 30 mins for shrimp, fish and mac n cheese this just didn't make any sense.
Restaurantji Recommends
Keep Cuzzo's in prayer ? AFTER the fire.Still our cousin.
Atmosphere: 5
Food: 5
Service: 5
I drive 35 to 45 minutes to get some Cuzzo’s, this is my spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Fish and Lobster Mac and Cheese
I absolutely LOVE the food! Definitely make sure to try the lobster mac n cheese and the DELICIOUS cactus pear lemonade! Thank you Chef Andarrio and your staff for the Cuzzo’s Cruisine experience!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac & Cheese, Wings
Beat food spot in Charlotte!
Atmosphere: 5
Food: 5
Service: 5
CLOSED for business. Frustrated that Yelp didn't provide information on this. Disappointed.