Dunkin'

1308 The Plaza, Charlotte
(704) 723-1351

Recent Reviews

Sara Toomey

Very nice experience. Everyone is very friendly.

Atmosphere: 5

Food: 5

Service: 5

Mr. Washington

Horrible service, they don’t speak to you when you come in they won’t ask you if you want a bag. The manager just sits on the phone watching TV. Lack of respect for their job.

Service: 1

Angela McManus

Friendly staff, delicious products.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Eddie Garcia

Love it

Trevor Todd

This is why I am a Dunkin loyalist. Iced Macchiato was spot on and Jayla was AMAZING!

Food: 5

Service: 5

Recommended dishes: Donuts

Kayla West

This is one of the best Dunkin’s in the city. The staff is so personable and friendly no matter what time of the day you come in. You feel like you’re picking up a coffee from your family’s house. On top of that, their teamwork is amazing. The food comes out so quick and always done correctly. Kudos to this team!

Atmosphere: 5

Food: 5

Service: 5

Keith West

Poor customer service, my last 2 visits. At the register and nobody took my order. I used the kiosk because they looked busy. Then someone started taking and fulfilling orders without fulfilling my order. So I pointed out I placed an order. So the cashier takes another order and then fulfills mine. Things like this never happened at Krispy Kreme.

Atmosphere: 2

Food: 3

Service: 1

Shaun Guy

This location is by far my favorite. Great staff and accurate orders. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Danielle M

This dunkin donuts has the most foul smell I don’t even know how the workers stand being in there for more than 2 mins. Smells like rotten milk will not be returning

Ann T.

I ordered and paid for apple fritters. When I got home, I realized I was given cinnamon rolls. I had my receipt and stopped by the next day to get some type of solution. I only got a smart mouth young woman that had nothing but smart mouth comments like I don't know why you're so upset... this didn't cost that much... we don't give refunds, etc. She finally laughed in my face and slammed the window. I'll never go to another Dunkin Donuts again. Wilkinson Blvd location.

S

The lunchtime crew is very rude. The morning crew is very nice.

Tara Dustin

The WORST Dunkin I’ve ever been to. I will never order from here again. When it first opened, it was great. Now it’s horrible. Horrible service. Drinks are so inconsistent and don’t EVER taste anything remotely like what I ordered. Not drinkable. Never have any food. Donut display is ALWAYS empty. Why is this location even open?

Atmosphere: 1

Food: 1

Service: 1

Michael Quinn

My favorite Dunkin' spot since moving down from Jersey. They are nice, and they are QUICK. No drive-thru, but it doesn't even matter. I got a sandwich, coffee and dozen donuts--by the time I was done picking the donuts, they were handing me my sandwich!

Myata Bryant

I stop in often in the mornings to pick up my app order and the staff is always so friendly and polite. My order is always prepared quickly and ready upon arrival. Great customer service.

Service: 5

Lindsey P.

Terrible customer service! There was only one girl actually doing her job while the other 3 did absolutely nothing. If I could give 0 stars I would. The workers there are a joke. Props to that one girl actually doing her job tho!

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