I dislike this location a lot, a little ghetto at times but it’s close to the gym. Don’t expect good service here.
Atmosphere: 1
Food: 3
Service: 1
Ryan Keller
Has to be the slowest drive thru in Charlotte. Every visit is 25 minutes minimum.
Teli
My biggest issue is that I get the same order every time I come here and the way they make the iced vanilla latte is different every time. Is there not recipes or measurements that Dunkin has ?? It seems like it’s so unorganized and the people working here just throw stuff together
Atmosphere: 1
Food: 2
Service: 2
Yanely Santos
it is called "dunking donuts" where are the donuts, I came here in the mood to get a coffee and a donut from my favorite cafe but they said they had no donuts. What's the point of calling it like this if it has no donuts, please fix thisParking: dunkin donuts parking is spacious and easy to find
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Coffee Roll, Donuts
Toby Behling
Jared is so professional when it comes to his customer service Dunkin really needs to have people like him running your stores and has a successful team around him go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Tyler Lanier
They never want to do the job they signed up for. I go through drive thru at 6pm and they close at 7pm. They wanted to close early due to shortness of staff but we saw 3 qualified employees able to make a coffee.
Atmosphere: 1
Food: 1
Service: 1
james hines III
Drive thru worker acts as it customers are an inconvenience. Manners or being polite would help.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Croissant
Ann T Mitchell
Never go to Dunkin on Wilkinson Blvd. Given wrong order and totally disrespected when I went back for a refund. Never got money or correct order.
Service: 1
Carlie Reuling
if you wanna waste 15/20 minutes of your day, stop here. it never fails. i will drive out of my way to find a different dunkin before coming here again.
Atmosphere: 1
Service: 1
Stephanie Paul
Provides a dining area and has 2 restrooms labeled male and female but distinctively says "NO PUBLIC RESTROOMS"
Stood in line for at least 10 minutes no one was in line. 3 people working on drive thru. I'm acknowledged and yet he still works on drive thru drinks. Doughnuts didn't seem fresh and it was just 730
Atmosphere: 1
Food: 1
Service: 1
Danielle Wynne
I love DD coffee. I get the same thing every time. I go to this location about three times a week. Yet somehow they really get it wrong about 1/5th of the time. Today I waited at the drive up window with nobody in front of me for about 5 min. They took my order, told me to pull up, and then we’re very confused by my arrival at the window?! Insisting I placed a mobile order. I’m not sure if the guy that took my original order was high? The girl at the window was very nice and placed my order, but seemed like she had never had anybody ask for a coffee with cream and sugar free flavoring, because I did not receive what I ordered! I feel like this place has a constant turnover and nobody knows how anything works, and a real lack of management!
Service: 1
Meredith McAlinden
Excellent customer service! Very friendly and
Atmosphere: 5
Food: 5
Service: 5
Angelica Moncada
Ordered a hot chai latte and blueberry muffin, they were preparing an iced chai so I immediately corrected them but staff were annoyed at the correction. The “fixed the chai and game me both but gave me a chocolate chip muffin instead of blueberry. The chai latte seemed to have an espresso shot in it even though I didn’t ask for that. Chai tasted bad and muffin was incorrect. Overall very bad attitude and service.
Atmosphere: 1
Food: 1
Service: 1
Talayisa
The girl at the Front w/ the pretty smile & locs ( I DONT KNOW YOUR NAME) but you know who you are!! Lol YOU MAKE THE BEST ICE COFFEE FOR SURE THANK YOU FOR MAKING MY MORNING!
I dislike this location a lot, a little ghetto at times but it’s close to the gym. Don’t expect good service here.
Atmosphere: 1
Food: 3
Service: 1
Has to be the slowest drive thru in Charlotte. Every visit is 25 minutes minimum.
My biggest issue is that I get the same order every time I come here and the way they make the iced vanilla latte is different every time. Is there not recipes or measurements that Dunkin has ?? It seems like it’s so unorganized and the people working here just throw stuff together
Atmosphere: 1
Food: 2
Service: 2
it is called "dunking donuts" where are the donuts, I came here in the mood to get a coffee and a donut from my favorite cafe but they said they had no donuts. What's the point of calling it like this if it has no donuts, please fix thisParking: dunkin donuts parking is spacious and easy to find
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Coffee Roll, Donuts
Jared is so professional when it comes to his customer service Dunkin really needs to have people like him running your stores and has a successful team around him go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
They never want to do the job they signed up for. I go through drive thru at 6pm and they close at 7pm. They wanted to close early due to shortness of staff but we saw 3 qualified employees able to make a coffee.
Atmosphere: 1
Food: 1
Service: 1
Drive thru worker acts as it customers are an inconvenience. Manners or being polite would help.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Croissant
Never go to Dunkin on Wilkinson Blvd. Given wrong order and totally disrespected when I went back for a refund. Never got money or correct order.
Service: 1
if you wanna waste 15/20 minutes of your day, stop here. it never fails. i will drive out of my way to find a different dunkin before coming here again.
Atmosphere: 1
Service: 1
Provides a dining area and has 2 restrooms labeled male and female but distinctively says "NO PUBLIC RESTROOMS"
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stood in line for at least 10 minutes no one was in line. 3 people working on drive thru. I'm acknowledged and yet he still works on drive thru drinks. Doughnuts didn't seem fresh and it was just 730
Atmosphere: 1
Food: 1
Service: 1
I love DD coffee. I get the same thing every time. I go to this location about three times a week. Yet somehow they really get it wrong about 1/5th of the time. Today I waited at the drive up window with nobody in front of me for about 5 min. They took my order, told me to pull up, and then we’re very confused by my arrival at the window?! Insisting I placed a mobile order. I’m not sure if the guy that took my original order was high? The girl at the window was very nice and placed my order, but seemed like she had never had anybody ask for a coffee with cream and sugar free flavoring, because I did not receive what I ordered! I feel like this place has a constant turnover and nobody knows how anything works, and a real lack of management!
Service: 1
Excellent customer service! Very friendly and
Atmosphere: 5
Food: 5
Service: 5
Ordered a hot chai latte and blueberry muffin, they were preparing an iced chai so I immediately corrected them but staff were annoyed at the correction. The “fixed the chai and game me both but gave me a chocolate chip muffin instead of blueberry. The chai latte seemed to have an espresso shot in it even though I didn’t ask for that. Chai tasted bad and muffin was incorrect. Overall very bad attitude and service.
Atmosphere: 1
Food: 1
Service: 1
The girl at the Front w/ the pretty smile & locs ( I DONT KNOW YOUR NAME) but you know who you are!! Lol YOU MAKE THE BEST ICE COFFEE FOR SURE THANK YOU FOR MAKING MY MORNING!