Red Robin Gourmet Burgers and Brews

8304 Kenbrooke Dr, Charlotte
(704) 971-2060

Recent Reviews

Noreen Otto

We (7) went for dinner. The hostess was not the most pleasant but we went in anyway. Our waiter Clint was the best! He had our drinks refilled before we knew we needed it. Serving everything with a smile. Came back many times to ask if everything was OK. Makes me want to go back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Root Beer Float, Bacon Cheeseburger, Pig Out Tavern Double, French Fries, Fried, Garlic Fries, Chips

Juanita Green

Got two chicken wraps which costed over $35 smh. Had about 8 fries each in the to go container each hardly any chicken in the wrap. For that price at least have chicken in the wrap!! Literally had take chicken out of one to use for the other just to make complete meal for one of use.

Food: 3

Service: 4

Andy Mosser

Great burgers, friendly fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Casey mckenzie

I can't believe that a restaurant would serve anything like this with a straight face. These carrots are clearly rotten. Never will eat here again. This place is what is wrong with this country and they should be ashamed of themselves.I should have checked it before leaving (take out) because i would have spoken to the manager.

Doug Foreman

This particular location for Red Robin is not worth stepping into. My wife and I went to this location for my Birthday to get the Free burger from their rewards program as we've done for many years. We had our 6 year old and our 11-month-old with us, and the host sat us at an elevated booth. When he brought over the coloring mats and markers, he brought some for the baby, which was a strange choice. Then when we asked for a highchair, he brought a detached booster seat, which obviously couldn't be attached to a chair, since, as stated, we were at a booth. There were only two other groups in the restaurant at this time.When we asked him for a highchair, his response was that it wouldn't work at this raised table. But he didn't make an offer to move us to a place that it would work, and just stared at us in silence. Again, we let him know, that we needed a highchair, so could we sit at any of the empty tables where it would fit. Instead of helping my family find a place where my baby would be able to sit with us, he argued with us that he couldn't move us to a better table, he could only offer us the bar. As we continued to tell him, we needed a place for the baby to sit safely, he cut us off and just said he would go get a manager. We weren't sure what he needed a manager for, considering all we were asking for was for a table that a highchair could fit at. We could see him go talk to the manager, but instead of coming over to us and talking to my wife and I, we were ignored.After a few minutes, the manager and a few other employees came out and sang happy birthday to another table, and when finished, continued to ignore us. At this point, we just left. The staff was not interested in providing us a place to sit, or to offer a seating solution that wasn't horribly dangerous for my 11-month-old.This is hardly the first time that we've had an issue at this location, but normally they just mess up our order. This time, we decided we were not going to bother and just left to go to a different restaurant. This location has lost Red Robin my family's business and even the free food offered for birthdays hasn't been enough to overcome their terrible service.

Atmosphere: 1

Food: 1

Service: 1

Evan Wright

The food is disgusting and horribly overpriced for what you are getting. I'm guessing all Red Robin restaurants are the same. My burger was greasy with dry buns, mac and cheese was watery, boneless wings were meh. Seems like they just sell frozen stuff from a bag and warm it up. I can't believe I spent $40 here, never again!

Atmosphere: 3

Food: 1

Service: 5

AWAD ALBOGA

Love their burgers and fries, causal tasty burgers!! Service is always good.Chicken sandwiches are average.Fountains drink is a minus, but their pink lemonade is always good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Veggie Burger, Red Robin Gourmet Cheeseburger

Martin S

Very good food! And very nice, courteous service.

Atmosphere: 5

Food: 5

Service: 5

C A

Food wasn't the best it's lacking the past few times I've visited this location. Service was great per usual though one of the reason I keep coming back.

Atmosphere: 5

Food: 3

Service: 5

Cherise Johnson - MS

Dropped in for a quick late lunch. The Impossible Cheeseburger (no bread wrapped in lettuce) was good. As I have had a lettuce wrap burger at Red Robin before, I was disappointed how sloppy it was put together (too much mayo had burger dripping and hard to hold). This does not usually happen.The corn nuggets, endless fries, chips, Brocolli, and Freckled Lemonade were good.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: French Fries, Impossible Burger, Chips, Turkey Burger, Steak Fries

Lynda Gaede

Was not thrilled about food or service at this location. It's kind of pricey for what we ate for lunch. Will not be back.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: French Fries, Fried, Chips, Red Robin Gourmet Cheeseburger, Sweet Potato Fries

Julita Bierek

Great ride, nice service and fair prices, I recommend it

Atmosphere: 5

Food: 5

Service: 5

Wanda Kemp

My husband and I stopped by Red Robin for lunch. Our server was Jacqlyn. She was pleasant and answered all of our questions. Clean establishment. We got a Pretzel Bite appetizer. It was good. For lunch, I ordered a Crispy Chicken Sandwich with Sweet Potato Fries. My husband got a Smoke and Pepper Burger with Garlic Fries. Everything came out hot and was delicious. Our beverages consisted of Sweet Tea for me and an IPA Juicy Haze for hubby.Clean restroom. Booths and tables and chairs. There is plenty of free parking. Has a handicapped ramp.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Potato Fries

Fixitech Services

Food and service was great

Atmosphere: 5

Food: 5

Service: 5

MzzQtCute “MzQtCute”

Best burgers in the entire state. I’ll stand on what I said!Vegetarian options: Great vegan options.Parking: Great burgers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Bacon Cheeseburger, Red Robin Gourmet Cheeseburger, Steak Fries

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Red Robin Gourmet Burgers and Brews

8304 Kenbrooke Dr, Charlotte, NC 28262
(704) 971-2060