Sal's Pizza Factory

3723 Monroe Rd, Charlotte
(980) 219-7108

Recent Reviews

Justin Cummings

I try to order Sal’s at least once a month because it’s become my favorite pizza spot in Charlotte. My favorites are the large Chicken Parm Pizza and the large thick crust Sicilian with pepperoni (with added hot honey at home). The Caesar salad is always fresh and a perfect compliment to both pizzas.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sal's Special Pizza, Sicilian Pizza, Salad

Tiffany Dailey

Great pizza, big slices, and the mozzarella cheese is so good along with the pizza sauce. Very close to NY pizza when I'm visiting there.

Atmosphere: 5

Food: 5

Service: 5

Rebecca Cuering

They take mobile pay thankfully since I didn't realize I had forgotten my wallet until I was mostly there.

Atmosphere: 5

Food: 5

Service: 5

Tyler Threatt

The pizza was great and the service was really fast. I grabbed 2 pieces to go and a drink, and I was out in just a few minutes. I will definitely be back to try some different options on the menu.

Atmosphere: 5

Food: 5

Service: 5

vicky jefferson

I like the sandwiches best. Something about the quality of ingredients for the entrees and the execution kinda disappeared. Completely subjective and yes, I'll be back there.

Atmosphere: 3

Food: 3

Service: 4

Jesus Prado

The best pizza in

Atmosphere: 5

Food: 5

Service: 5

Andrea Diaz

The best pizza in town. Best sausage and pizza sauce ever ever!!!? ? I love the salad too. Everything is so good don’t miss the garlic knots ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Sal's Special Pizza, Meat Lovers Pizza, Sausage, Meatballs, BBQ Chicken Pizza, Sicilian Pizza, Veggie Pizza

Krishna Patel

Chicken tenders are good.Garlic bread is decentPizza could be good but way too many toppings. You can't even pick up the slice because it flops over. Forced to eat it with a fork and knife..... Not a pizza at that pointI did a pick up order. Service interaction was good.

Atmosphere: 5

Food: 3

Service: 5

Stephen Toth

Never again.

Stephen Toth

After supporting your business since you opened I’ve been disappointed too many times to continue to do so. But here’s the nail in the coffin. I ordered delivery at 7:29pm. Then 8-minutes later someone calls from their cell phone leaving a voicemail that they are out of GF crusts. I didn’t answer because it’s some random phone number not the one I saved in my phone for the last few years as “Sal’s Pizza Factory.” I call the number back no one answers and I don’t think anything of it because it’s some random number. We call the store back and the girl says that the delivery is on the way. 30 more minutes go by. Nothing…. We call again and that’s when they tell us about the voicemail from (704) 919-1608. I didn’t notice it. Why would you call from some random phone number? Every time your order sucks call that number. They probably won’t apologize. Poor recovery, no apology, and they charge way too much anyway. I’m done with them and I recommend my large family who all has families of their own is too. Your customer service sucks and the quality isn’t the same. We’ve been huge supporters but time and time again you’ve disappointed the last few months. I don’t want anything other than my old go to pizza joint back. Damage is done. We ordered dominos. At least I know it’ll come within 2-hours.

Kayla Goldstein Toth

Used to order pizza from here all the time. Ordered tonight and they let the delivery go for over the 45 mins delivery, we called and the phone girl said our order was in route. Another 30 mins go by (now 2 hours) and the new phone person said that they didn’t have part of our order and did we want a refund????? Bad service and will not be ordering here anymore.

Ricky Everhart

Do not order this for delivery. We stayed .3 miles away. After 1 hour called and they said 30 more min. This was at 4:30 pm. Worst pizza and garlic cheese bread I've ever ate and I'm 47 years old. Do not call this place for delivery.

Brandan Russo

We were up for a tournament for our son's hockey team and needed a place that was still open around 8:00 that we could pick up quickly and bring back to the hotel. This place did not disappoint at all. The staff was very friendly and very relatable The food was absolutely amazing and I would definitely stop in again if we were ever up that way. It also is amazing that they're from New Jersey!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sal's Special Pizza, Salad

matthew hitchcock

Some of the best pizza in the city

Heather Voelker

Best pizza and stuffed shells!!!

Food: 5

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