They ran out of chicken and beef, so we had our meals without any meat.When we went to get our drinks, there was no ice, so I asked if they could refill the machine and they said the ice machine was broken and their manager did not buy any ice today...how ridiculous is that.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Salsa
Ch H
We love Salsarita’s and frequent often. The Rea road location always has the friendliest employees. Food is always excellent and hot.
Atmosphere: 5
Food: 5
Service: 5
Dean Rogers
I really like Salsarita's, but this trip was noy one of my better ones. My steak burrito was super dry. The meat reminded me of jerky. The server was very sparce with the toppings even though I only requested 2. I asked if he could add a little extra sour cream to make it a little less dry, but he looked at me like a spoke a different language. They closed my local Salsaritas & hoping this could be my backup, but no such luck.
Atmosphere: 3
Food: 3
Service: 4
Ciera Harris
My coworkers and I will not go to this location anymore. It's all about poor service. If you treat your customers poorly, they will NOT return. Some of them of okay but the few bad eggs make it worth not frequenting.
Atmosphere: 1
Food: 3
Service: 1
Glenn Christensen
My wife and I came in this afternoon Friday 1/19/2024 at 5:15. We were the only people on line. Two women were behind the counter by the cash register. One women was preparing a Togo order. The other women was busy texting on her phone. We stood online for two minutes waiting to be recognized. When we were greeted she said "What you Want" my wife and I both ordered Steak bowls. She had to ask me three times what type of beans I wanted, because she wasn't listening the first two times she asked because she was now on a personal phone call listening through her ear pods. After filling both of our bowls with steak, beans and rice, she just walked away and stood by the kitchen opening left of the register. She removed her head scarf and started vigorously scratching her scalp. This was totally gross. Then she went back to texting. Our bowls were just sitting on the counter waiting to be finished. I couldn't believe she just walked away to scratch her head and text. So we just walked out of the restaurant. The Owner/management should be absolutely ashamed of themselves and employee. You know what they are doing because you have cameras. You just don't do anything about it. I have been a customer here since this store opened. It has been sliding down hill for some time now. Look at the new restaurant choices in the area. You don't even come close in both cleanliness and staff. I'll no longer support your business. No need for a phoney reply. You know you won't change a thing.
Atmosphere: 1
Food: 2
Service: 1
Appearing Weekly
Good food and feels healthy. Beware, the prices have gone way up. We started eating there 5 years ago consistently and we pretty much order the same thing each time. I get the 2 two taco/chips combo and my husband the chicken bowl and we split a drink. What was $16 (before tip) for the 2 of us is now $27. We still visit... just not as often.
We had the best experience at Salsaritas in Blakeney. Jack, the manager was polite, professional and had such a positive attitude. He made our dining experience a joy! We will be back.Thank you, Jack for the wonderful job you are doing. You’re leading your Team in such a positive manner. Way to go!!
When I come in each day to get a small bowl of rice and black beans, they normally give two spoons of rice and beans. One time when they didn’t, the bowl was only a quarter filled. A manager saw the bowl and instructed the staff to add more rice and beans. So today, when I made my daily visit, they barely filled the bowl. When I asked about it, the female manager said that she would absolutely not provide more. This is inconsistent and not what I imagine Salsaritas would ever want as their standard. By far, Brandon is the nicest person on staff, but he was not there today. Sadly, I will not return. If they are afraid to fill a small bowl half full, I can find a better value elsewhere. All over a few grains of rice and a few black beans. What makes this even sadder is that they see me every single day and engendering loyalty is of no importance. The way they spoke to me that left me feeling so belittled. No more.
Atmosphere: 3
Food: 3
Service: 2
Monica McShan
I love the staff and the food is always fresh and good!! I would truly recommend this Mexican Grill to anyone!!Vegetarian options: Choices with veggiesKid-friendliness: It is a great spot to take the kiss for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
K M
Great place for lunch! Don't listen to the bad reviews, this place is your go-to taco stop!
Atmosphere: 5
Food: 5
Service: 5
Lauren Smalling
Food is delicious, service is friendly and fast. Best fast-Mexican food in Charlotte!However. The actual dine-in area feels dirty and dated. Sticky tables, dinged-up furniture, and a very tired feel. New, updated furniture seems past due!
Atmosphere: 1
Food: 5
Service: 5
Emily S.
Customer service sucked. They didn't listen to what I was asking for and just kept talking over me and then would ask what I wanted after I had already said what I wanted 8 times. Sad
They ran out of chicken and beef, so we had our meals without any meat.When we went to get our drinks, there was no ice, so I asked if they could refill the machine and they said the ice machine was broken and their manager did not buy any ice today...how ridiculous is that.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Salsa
We love Salsarita’s and frequent often. The Rea road location always has the friendliest employees. Food is always excellent and hot.
Atmosphere: 5
Food: 5
Service: 5
I really like Salsarita's, but this trip was noy one of my better ones. My steak burrito was super dry. The meat reminded me of jerky. The server was very sparce with the toppings even though I only requested 2. I asked if he could add a little extra sour cream to make it a little less dry, but he looked at me like a spoke a different language. They closed my local Salsaritas & hoping this could be my backup, but no such luck.
Atmosphere: 3
Food: 3
Service: 4
My coworkers and I will not go to this location anymore. It's all about poor service. If you treat your customers poorly, they will NOT return. Some of them of okay but the few bad eggs make it worth not frequenting.
Atmosphere: 1
Food: 3
Service: 1
My wife and I came in this afternoon Friday 1/19/2024 at 5:15. We were the only people on line. Two women were behind the counter by the cash register. One women was preparing a Togo order. The other women was busy texting on her phone. We stood online for two minutes waiting to be recognized. When we were greeted she said "What you Want" my wife and I both ordered Steak bowls. She had to ask me three times what type of beans I wanted, because she wasn't listening the first two times she asked because she was now on a personal phone call listening through her ear pods. After filling both of our bowls with steak, beans and rice, she just walked away and stood by the kitchen opening left of the register. She removed her head scarf and started vigorously scratching her scalp. This was totally gross. Then she went back to texting. Our bowls were just sitting on the counter waiting to be finished. I couldn't believe she just walked away to scratch her head and text. So we just walked out of the restaurant. The Owner/management should be absolutely ashamed of themselves and employee. You know what they are doing because you have cameras. You just don't do anything about it. I have been a customer here since this store opened. It has been sliding down hill for some time now. Look at the new restaurant choices in the area. You don't even come close in both cleanliness and staff. I'll no longer support your business. No need for a phoney reply. You know you won't change a thing.
Atmosphere: 1
Food: 2
Service: 1
Good food and feels healthy. Beware, the prices have gone way up. We started eating there 5 years ago consistently and we pretty much order the same thing each time. I get the 2 two taco/chips combo and my husband the chicken bowl and we split a drink. What was $16 (before tip) for the 2 of us is now $27. We still visit... just not as often.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 2 Taco Combo, Chips, Chicken Bowl
We had the best experience at Salsaritas in Blakeney. Jack, the manager was polite, professional and had such a positive attitude. He made our dining experience a joy! We will be back.Thank you, Jack for the wonderful job you are doing. You’re leading your Team in such a positive manner. Way to go!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Chicken Quesadilla Loaded, Queso, Salsa, Chips, Guacamole, Nachos, Chips & Queso
Excellent service from the manager, Jack! Great leader.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla Loaded, Queso, Chips
Food is always good and the staff are awesome here.
Atmosphere: 4
Food: 4
Service: 4
Food is meh but service is excellent.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
When I come in each day to get a small bowl of rice and black beans, they normally give two spoons of rice and beans. One time when they didn’t, the bowl was only a quarter filled. A manager saw the bowl and instructed the staff to add more rice and beans. So today, when I made my daily visit, they barely filled the bowl. When I asked about it, the female manager said that she would absolutely not provide more. This is inconsistent and not what I imagine Salsaritas would ever want as their standard. By far, Brandon is the nicest person on staff, but he was not there today. Sadly, I will not return. If they are afraid to fill a small bowl half full, I can find a better value elsewhere. All over a few grains of rice and a few black beans. What makes this even sadder is that they see me every single day and engendering loyalty is of no importance. The way they spoke to me that left me feeling so belittled. No more.
Atmosphere: 3
Food: 3
Service: 2
I love the staff and the food is always fresh and good!! I would truly recommend this Mexican Grill to anyone!!Vegetarian options: Choices with veggiesKid-friendliness: It is a great spot to take the kiss for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Great place for lunch! Don't listen to the bad reviews, this place is your go-to taco stop!
Atmosphere: 5
Food: 5
Service: 5
Food is delicious, service is friendly and fast. Best fast-Mexican food in Charlotte!However. The actual dine-in area feels dirty and dated. Sticky tables, dinged-up furniture, and a very tired feel. New, updated furniture seems past due!
Atmosphere: 1
Food: 5
Service: 5
Customer service sucked. They didn't listen to what I was asking for and just kept talking over me and then would ask what I wanted after I had already said what I wanted 8 times. Sad