Starbucks

5920 Highland Shoppes Dr, Charlotte
(980) 233-1872

Recent Reviews

Mary Anderson

My lavender drink was not good ?

Atmosphere: 4

Food: 2

Service: 5

Janice Williams

It was good nothing to complain about but always

Atmosphere: 4

Food: 4

Service: 5

Robin owens

I visit this Starbucks location daily! The service is always with a warm smile and a great greeting. I love the staff at this location. Elizabeth, Lee, Savannah, Arias, Maggie, Nicole and Brooke all treat me like family. They know my order and are Professional with Genuine kindness. I highly recommend this Starbucks because of the people at your location. Thank you for my Venti Iced Brown Sugar oat milk Expresso-Non shaken.

Atmosphere: 5

Food: 5

Service: 5

DS DaONE

Great service…. Ordered thru the app and got exactly what I ordered!!

Atmosphere: 5

Food: 5

Service: 5

Lord Bartlett (Tony)

Great store and staff!

Atmosphere: 5

Food: 4

Service: 5

Mia

I normally order through app for deals & savings & then p/u through the drive-thru almost weekly. They have my order ready. Customer service is friendly & they'll explain specifics regarding drinks if I'm wanting to try something new but not sure what all is in there. The drive thru line can be long & sometimes I may have to wait longer than usual, but it's not a bad wait.I've tried the blonde vanilla latte, iced gingerbread oatmilk chai (really good), iced pumpkin cream chai tea latte (know it's good b/c its been sold out for a while here), and white chocoalte mocha frapp. The cake pops, lemon loaf, warm chocolate chip cookie, and blueberry muffin is good too. My son likes the vanilla bean frappuccino (like a milkshake) and vanilla creeme (a warm sweet milk).Occasionally I will go inside which is busy at times too but again my order is usually ready.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Bean Crème, Frappuccino

Chase Drake

The best Starbucks ever! Always super fast and good service.

Atmosphere: 5

Food: 5

Service: 5

kierra shonta'

We had an amazing experience at Starbucks. TJ our cashier has phenomenal customer service. I highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich, Caramel Ribbon Crunch, Pour Over

Maxine Green

TJ was amazing!!! Very bubbly and made my morning with his positive attitude. I will definitely come back to this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino, Breakfast Sandwich

Asia H.

Always good service! Messed my drink up 1 time & immediately made things right and even got a bigger size when they remade. 10/10 :)

Lana Decker

Regular Starbucks that hires nice people. Service is the best, drinks are as expected.

Atmosphere: 4

Food: 5

Service: 5

Carol Adams

I come to this Starbucks 2 to 3 times a week for the past 2 years. I have never been inside. It was not clean. The patio was nasty and there was trash everywhere. There was trash inside the store on the floor too. My drink was great and in the drive thru in the mornings the staff is great. Someone needs to clean up. I was here at 6:15pm on a Wednesday night

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Breakfast Sandwich

Lori Reed

I've been here a few times and it's mostly been good. I'm not a Starbucks coffee fan, so I won't rate that... :) I usually go here to meet up with friends. The staff is usually friendly. My friend and I were sitting outside and I noticed that even though the drive-thru was backed up out of the parking lot, I was amazed at how fast it was moving. My only critique would be to turn the music down a little. With the acoustics in there, the sound already bounces around so with the music up high, it's hard to hear people even if they are right next to you. I even saw young people leaning at each other to hear.Parking: Parking lot is a bit cramped but most of the time, I've been able to find a space.

Atmosphere: 4

Service: 5

Ekaterina Gorlatova

Nice and clean Starbucks with friendly baristas. Got my order very fast.

Atmosphere: 5

Food: 5

Service: 5

Shea Richardson

I visit this location a lot. I purchase blended frappes all of the time. On a recent visit, my order was “off”. I was wondering if the recipe had changed. I spoke to the Manager “ Javin” ( please forgive me if I spelled that wrong). He remade my drink to perfection and provided a refund for the inconvenience! At times they make too much of your order and end up throwing it out. He gave me the extra as a little drink on the side. I really appreciate his time, patience and attention to detail. Starbucks, you definitely did an amazing job by adding him to the team! Keep it up Javin… you rock!

Atmosphere: 5

Food: 5

Service: 5

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