Abbott's Frozen Custard

10070 Edison Square Dr NW e100, Concord
(704) 949-0117

Recent Reviews

Michelle Klahn

Always love Abbott’s! Reminds me of home!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

Johanna Espino

This is a detailed review in both English and Spanish.EnglishVisiting Abbott's Frozen Custard was an experience akin to stepping into a slice of heaven. From the moment I walked through the doors, the sweet, enticing aroma of candy greeted me, setting the stage for what was to be an exceptional dessert experience. The custard I ordered seemed to have been sent straight from above, perfectly crafted to my specifications.The service was outstanding; the lady who assisted me was incredibly sweet and patient. She took the time to explain every detail of the dessert process, from the ingredients to the preparation. Her knowledge of the flavors was impressive, and her willingness to delve into the specifics of my taste preferences made the experience truly personalized. She suggested the day's special, Nacho Custard—a divine blend of coconut and vanilla, mixed with marshmallow and caramel. Opting for her recommendation, I was not disappointed. The combination was sublime, an absolute delight to the senses.This visit to Abbott's Custard was more than just a simple treat; it was a journey of culinary delight. The attention to detail, the quality of the custard, and the exceptional service went above and beyond my expectations. It’s a must-visit for anyone seeking a taste of paradise.SpanishVisiting Abbott’s Frozen Custard was an experience comparable to entering a piece of heaven. From the moment I walked through the doors, the sweet and tantalizing aroma of caramel greeted me, setting the stage for what would be an exceptional dessert experience. The ice cream I ordered seemed to have been sent straight from heaven, perfectly made to my specifications.The service was outstanding; The lady who assisted me was incredibly sweet and patient. He took the time to explain every detail of the dessert process, from ingredients to preparation. Their knowledge of flavors was impressive, and their willingness to delve into the specifics of my taste preferences made the experience truly personalized. He suggested the special of the day, the Custard Nacho—a divine blend of coconut and vanilla, combined with marshmallow and caramel. Opting for your recommendation, I was not disappointed. The combination was sublime, an absolute delight for the senses.This visit to Abbott’s Custard was more than just a whim; It was a journey of culinary delight. The attention to detail, quality of the custard and exceptional service exceeded my expectations. It is a must visit for anyone looking for a taste of paradise.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle, Custard, Hot Fudge

Peter Seiwert

Great place for custard. Very nice help!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

Sara Koloda Davis

Great place - delicious custard, great customer service and overall just a great, local shop! We love coming to Abbott’s for our treats!

Lesley O'Connor

Fantastic location complete with outside ordering window. We love to treat our pups to their awesome Vanilla. Great friendly staff.

Allie Berry

The workers here were immaculent! Never in my life have i had better service. I was greeted immediately by a very friendly worker named Carson who helped and served with a smile! Zach, his co worker, was helping serve us as well, with a can-do attitude! I HIGHLY recommend coming, especially if carson is working!

Atmosphere: 5

Food: 5

Service: 5

Jamie Kayali

Best custard place in the country. I am so glad the chain has made it south. The creamyest best tasting chocolate ever and the only place with mint chocolate sprinkles. The custard is out of this world and service is good....IT IS TO BAD THIS PLACE HAS TO PUT UP THE POLITICAL AGENDA AND I WILL NO LONGER BE SUPPORTING THAT.

Atmosphere: 4

Food: 5

Service: 4

Jonathan Rodriguez

We stopped by for the first time tonight & it was well worth it!! The two hat worked tonight were so sweet & did an amazing job with great customer service. They definitely deserve some recognition!!! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

KimMarie H.

Was in for the custard but Carly was better than the delicious custard. Take care of that smiling girl--good high school employees are worth their weight in gold!

Lemonhead Bob

I went to Abbott’s expecting to have some delicious ice cream, especially after seeing the ridiculous prices. However, when I got my order, I was shocked to see MOLD all over. They were these weird little colorful, cylinder shaped specks all over my ice cream. Obviously, I refused to consume my ice cream and left extremely disappointed.

Rick Haffner

First time! I had a small vanilla with hot fudge and whipped cream. The frozen vanilla custard was very good, but I have limited experience with frozen custard. So, I’d like to try other companies to compare.The exteriors of the shoppes in this shopping complex are aesthetically very pleasing. This particular store on the inside comes across as amateurish, and it would benefit greatly from an investment. There are a few tables and a wall-mounted chalkboard for children to annoy adults with. On this first visit, three children spent my entire time dividing their time between slapping the chalkboard with erasers (see the cloud in your mind), “drawing” on the chalkboard, and running around the tables near the chalkboard. I concluded, sadly, their parents are missing, perhaps they’ve been abducted, because nothing else could explain how these children could be so disruptive and inappropriate in their parents’ presence. I didn’t get the kids’ names, but I will pray for their parents’ safe return to the family helm so they may resume parenting.

Bre Ianniello

I ordered a vanilla sundae with marshmallow fluff and warm caramel. I was given peanut butter (luckily I’m not allergic) I went back up to the front and repeated my order and this time i was just given caramel no marshmallow fluff. Everyone has off days, so i guess i could let that slide. But for $7 the frozen custard was very mediocre.. i personally will probably never return.

Dani Koch

My favorite frozen custard! The flavor and texture is the best I’ve had. They do allow samples which is nice because they have weekly flavors in addition to their standard flavors. You can also add candy/toppings to anything. Our go-to is chocolate almonds and/or vanilla with hot fudge and either heath bar or sprinkles. So good!

L Shaffer

Great staff, creamy custard! Like the mix up each day of flavors. Tip: check Facebook to see what flavors they have for the day. If you don't see what you're looking for they also have a freezer with other options of flavors. For all my Northern people, they also sell Zweigle hot dogs!

Tyler Dunphy

Absolutely phenomenal! The custard is fresh and tastes extremely good. Service at noon today was fantastic, she was very helpful and kind!

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