Chick-fil-A

1475 Concord Pkwy N, Concord
(704) 262-1553

Recent Reviews

lettie Jackson

The drive thru boards in borh lanes were not working any my daughter mentioned it stated they didn't know what was going on.

Atmosphere: 3

Food: 4

Service: 4

Zach Bardsley

I went to this Chick-fil-A a lot. They did a pretty decent job most of the time. They just screwed up my order when I was having a rough day this last week. Don't go to this Chick-fil-A on a Saturday. The drive through staff will rush you even if the line isn't bad, they will give you the wrong sides, and the kitchen staff can only count to 9 when you order a 12 count. If you are cool with getting 75% of your food though regardless of what your reciept says, this is the place for you. I called the store and the manager put me on hold and then "accidentally" hung up on me. He was reasonably nice the second time I called but I was hoping for a BOG coupon or something and haven't heard anything in a couple days.

Atmosphere: 3

Food: 1

Service: 3

Alex Pickrell

These guys literally mess up my order 90% of the time I come here. This morning I ordered a grilled nugget bowl and they gave me the regular nuggets instead even though the receipt clearly says grilled. I get so sick of paying for food I'm not going to eat, this was the final straw and I'm not coming back to this location anymore.

Atmosphere: 1

Food: 1

Service: 1

Lucy Chege

Polite and professional. Organised, lines move fast. The food was fresh and we loved it.Kid-friendliness: All indications of well trained staff.Wheelchair accessibility: Absolutely accessible, very helpful staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Spicy Southwest Salad

Aye Ron

Never disappointed coming here! Great food and friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Debra Best

I ordered my food to go, and it was hot upon arrival. Friendly and polite staff.

Atmosphere: 5

Food: 5

Service: 5

Tim Crater

Chick-fil-A is always great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 30 Piece Nugget Combo, Chicken Nugget, Spicy Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich, Hash Browns, Mac & Cheese

Haley Anna

I’ve been going to this location weekly since I started driving and I’m now in my 20’s and For the last few months they have not been giving enough sauces for fries 1 per fry and nuggets sometimes none at all and atleast 8 separate occasions we have gotten salads I have not gotten ANY ranch AT ALL when your charged $10 for a salad part of that cost is the dressing it’s ridiculous ppl have to drive back or go without ranch and it’s ridiculous for the price of the food I will be avoiding this location at all cost from now on

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Cobb Salad

Tanika Edge

Lead staff is horrible. Children running the company and running all the good staff away.

Atmosphere: 1

Food: 1

Service: 1

Leslie Johnson

I asked for a diet Dr Pepper and got regular and they didn’t give me any of the sauce I asked for and I didn’t get my sandwich. The young guy at the drive through was very rude and didn’t seem to be paying attention to me and clearly wasn’t sure my whole order was wrong!

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Camila

I ordered several nugget meals & side salads.I had to turn around because they forgot our dressings. The same guy who took my order through the drive thru was now inside. I explained to him that we didn’t get the dressing & he said he’d grab it for me in just a moment. He then passed me 4 times taking food to the tables before getting it.When I got back to the car my son said they forgot forks. Sent him in to get it & we left. Then found out they didn’t give us enough sauce for all the meals.Definitely do not recommend this location.

Atmosphere: 1

Food: 4

Service: 1

Jennifer Fewell

Went Saturday morning 3/9 for breakfast. Got the chicken minis meal and both hashbrowns and minis were still cold. If you’re going to just reheat breakfast items at least let them warm up all the way. Very disappointed chick-fil-a

Heather Jannazzo

Small play place but grateful it's open!!!Kid-friendliness: Small indoor play place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 30 Piece Nugget Combo, Chicken Nugget, Spicy Chicken Sandwich, Ice Cream Cone, Dr Pepper

Tommy Taylor

Great service always inside.

Food: 5

Service: 5

Tonya Wilson

I do not know if people are lackadaisical or incompetent; however, if you charge a up charge for something I expect to get it. Then you want to get mad because you can’t do something as simple as make an order correct. That is literally your job!

Service: 1

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