Ruby Tuesday

7780 Lyles Ln NW, Concord
(704) 979-1741

Recent Reviews

Kathy Roginski

Ribs fell off the bone. So tender and tasty. Samuel was terrific. He's the Best ever.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Half Rack of Ribs

Chelsey Luce

Destiny was so sweet and absolutely a hard worker! She was running around doing everything from waiting tables and bartending to running food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Grilled Zucchini, Endless Salad Bar

Shasta Jacobs

Destiny was such a wonderful waitress...very kind n sweet. She took great care of us. It was my first time here and she made me wanna come back again for sure?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

nakyah alston

Destiny was amazing !!!!!!!

Atmosphere: 4

Food: 4

Service: 5

Sarah Chambers

Shayna and Kayla are the best! We love them tons.

Atmosphere: 5

Food: 5

Service: 5

Terri Myrick

Had dinner here and it was honestly really good. My steak was cooked to perfection ?. When we arrived there was a line of 9 people waiting. Several staff members stared at the customer's but made no move to acknowledge their presence. There was no hostess and later we were informed there normally isn't one during the week. I watched several people waiting for service leave because no one approached them to be seated and this happened the whole time I was here. There was no soap and barely any toilet paper in the bathroom. My poor waiter was bussing tables, running food, bartending and taking orders. I felt bad having to even ask for more water because the man was doing everything... I mean everything! When he took our order he had the biggest smile and asked what we would like I and told him I want him to take a deep breath he was able to check on us as much as he could given he was doing 10,000 things at once. I'm glad we got the salad bar and we made a couple of trips until our food came out. The salad bar was clean and had a large variety of things on it. I Wish ham wasn't the only meat option. We loved the broccoli ? salad and pumpernickel croutons. The mashed potatoes that came with my NY strip steak were really good. My husband got the trio and it came with ribs and we got the bourbon sauce on it. It also came with shrimp and chicken tenders however those were just run of the mill deep fried items. The ribs were amazing. They were very tender and fall off the bone. The fried shrimp did not look like it had been deveined and the breading on the chicken tenders was rock hard you could barely chew it. He ended up peeling the batter off. Terrible wait but food was good. My waiter was having a Murphy's law all day and we gave him a fat tip. I wished I could have remembered his name but I suck with names. Anyways he's the one getting married!!! We decided we're going to come back just because of him and hopefully will have an even better experience next time.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Endless Salad Bar

Latonia Williams

Absolutely loved it. The best salad bar in

Atmosphere: 5

Food: 5

Service: 5

Dawn Schafer

Bad,services, dry food, and no one checks to see if you need any thing else until they give you the check. so to say never again.

Atmosphere: 1

Food: 1

Service: 1

Jocelyn Anderson

It took along time to be seated because the staff was sitting down talking to other customers who had already been served. The waiter was not that knowledgeable about the menu and served by stacking the order on top of each other.

Atmosphere: 5

Food: 4

Service: 2

Michelle Johnson

Food has really gone downhill. The waiter was nice but I think they did not have enough staff. I watched one guy enter, stand at the front a while, then left. Food tasted frozen and was undercooked. We will not be back.

Atmosphere: 3

Food: 1

Service: 2

gthjr1962

My wife & I sat at the table for 45 minutes & never saw even a glass of water. If I could give a zero star rating I would. Never ever go back. We felt totally ignored by the staff...

Atmosphere: 1

Service: 1

Steven Snow

Went on Tuesday evening definitely

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Endless Salad Bar

T Smith

I normally do not give negative reviews but this one is more than warranted. So.... We have supported this Ruby Tuesday's location for years. Yesterday was our LAST visit. They were out of so many items on the menu (all pasta dishes, seafood dishes, grilled zucchini, steamed broccoli, grapes for kids meal, some of the steaks, root beer, etc). The kids meal cheeseburgers were totally burnt to a crisp and you could peel the burnt cheese off the meat. The fries were ice cold. The mac n cheese was out of a box like Kraft mac n cheese. The grilled chicken on the chicken sandwich ($11.99) was about the size of 1/4 of the bun. After talking to the manager and she offered one excuse after the other. She gave us 35% off the bill and then charged us twice for drinks that we did not purchase. And the service was extremely slow (2 plus hours for lunch). Sad!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Endless Salad Bar, Mac N Cheese

Ann Allen

Salmon dinner was delicious ?.

Atmosphere: 5

Food: 5

Service: 5

Cory Williamson

Waitress was great salad bat is always good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach Dip, Hickory Bourbon Chicken, Endless Salad Bar

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