change your hours it’s been 3 months and same issue. i came in at 9:15pm and worker had already stacked chairs supposedly she’s been working there for 2 months. she was nice enough to open the door and tell us it’s closed. it’s false advertising at this point. i had came from a different sweet frogs bc they didn’t have the flavor i liked honestly 20 minutes of time wasted and gas. ?♀️
Service: 3
John Brantley
My wife, children, and I visited the Concord, NC Sweet Frog location at 8:45 pm on Monday, October 9th, 2023 for my wife's birthday. The Google listing stated that the location was open until 10 pm however when we arrived at 8:45 pm, an employee was stacking chairs and tables, had already mopped, and was visibly annoyed that we came into the store. I asked an employee why and she told me, in rather a rude tone, that the store actually closes at 9 pm. We got our frozen yogurt and toppings and paid but the employee had only left 2 chairs down after seeing that there were 4 of us. My wife and I stood while the kids sat. Another employee stood behind the counter staring at us for the 10 minutes we were there. Nothing is more unappetizing than knowing that the employees don't want you to be there. In my experience, open until 9 pm means that a store welcomes customers until 9 pm but that did not seem to be the case or philosophy at Sweet Frog, Concord.It was an altogether unpleasant experience.John Taylor Brantley
Nishant K
super good icecream & atmossphere, customer service
Tylesha B.
it tasted good and was pretty clean but was a bit put off because they were blasting gospel music and had a sign about god, felt like I was in church not a frozen yogurt place
Colton
Friendly and in a great location
Quincy Garner
I'm new in town and wanted some frozen yogurt. Found this place and I like the concept. You build your own bowel or cone. Their topping bar is extensive. You won't be disappointed.
Brittany Wingfield, MS, LPC
We came here at 9pm on Tuesday and the google information said the store closed at 10. The doors were locked and the store said they only are open until 10 only on Fridays and Saturdays.
Gentleman Caller
Family goes here every Wednesday for no weigh Wednesday. Place has friendly staff and never a wait.
Ashley BLose
Staff was very friendly. Good experience here
Esmebeauty
Does this place close @9 or 10? :( I came and they’re were already closed
Most of their dispenser machines were broken, which limited the flavors to choose from.
Simona Arroyo
We visited this location on the 20th while shopping. The lady behind the counter was very polite and very nice. There weren't many fro-yo flavors to choose from because several machines were down. There were tons of topping options though, so that offset the lack of flavor options a little bit. It was on overall four out of five stars. Taking a star for lack of flavor options only.
joyce
wide variety of fresh toppings! cheesecake frozen yogurt is the BEST!!
johnny Lorenzo
I love the place but at times they're out of flavors. Also too expensive. I was there the other day and bought a Medium cup filled to about a 1/4 inch from the top, cost $9.96
Ryan Burke
The woman working on 3/28/22 repeatedly used her hands to wipe the toppings back into the containers immediately after transactions at the register. She then grabbed a handful of toppings for herself as she walked into the back room.
change your hours it’s been 3 months and same issue. i came in at 9:15pm and worker had already stacked chairs supposedly she’s been working there for 2 months. she was nice enough to open the door and tell us it’s closed. it’s false advertising at this point. i had came from a different sweet frogs bc they didn’t have the flavor i liked honestly 20 minutes of time wasted and gas. ?♀️
Service: 3
My wife, children, and I visited the Concord, NC Sweet Frog location at 8:45 pm on Monday, October 9th, 2023 for my wife's birthday. The Google listing stated that the location was open until 10 pm however when we arrived at 8:45 pm, an employee was stacking chairs and tables, had already mopped, and was visibly annoyed that we came into the store. I asked an employee why and she told me, in rather a rude tone, that the store actually closes at 9 pm. We got our frozen yogurt and toppings and paid but the employee had only left 2 chairs down after seeing that there were 4 of us. My wife and I stood while the kids sat. Another employee stood behind the counter staring at us for the 10 minutes we were there. Nothing is more unappetizing than knowing that the employees don't want you to be there. In my experience, open until 9 pm means that a store welcomes customers until 9 pm but that did not seem to be the case or philosophy at Sweet Frog, Concord.It was an altogether unpleasant experience.John Taylor Brantley
super good icecream & atmossphere, customer service
it tasted good and was pretty clean but was a bit put off because they were blasting gospel music and had a sign about god, felt like I was in church not a frozen yogurt place
Friendly and in a great location
I'm new in town and wanted some frozen yogurt. Found this place and I like the concept. You build your own bowel or cone. Their topping bar is extensive. You won't be disappointed.
We came here at 9pm on Tuesday and the google information said the store closed at 10. The doors were locked and the store said they only are open until 10 only on Fridays and Saturdays.
Family goes here every Wednesday for no weigh Wednesday. Place has friendly staff and never a wait.
Staff was very friendly. Good experience here
Does this place close @9 or 10? :( I came and they’re were already closed
Restaurantji Recommends
Most of their dispenser machines were broken, which limited the flavors to choose from.
We visited this location on the 20th while shopping. The lady behind the counter was very polite and very nice. There weren't many fro-yo flavors to choose from because several machines were down. There were tons of topping options though, so that offset the lack of flavor options a little bit. It was on overall four out of five stars. Taking a star for lack of flavor options only.
wide variety of fresh toppings! cheesecake frozen yogurt is the BEST!!
I love the place but at times they're out of flavors. Also too expensive. I was there the other day and bought a Medium cup filled to about a 1/4 inch from the top, cost $9.96
The woman working on 3/28/22 repeatedly used her hands to wipe the toppings back into the containers immediately after transactions at the register. She then grabbed a handful of toppings for herself as she walked into the back room.