Taco Bell

258 Concord Pkwy S, Concord
(704) 721-0114

Recent Reviews

bre booth

me and my family went in last night to order some food they let us know before we ordered that the kfc part of the store was out of chicken completely, but that we could order sides. We said that was fine and ordered some food from taco bell, i paid extra for sour cream on my tacos and they didn’t put any and by the time my little sister went to order her tacos they said they were out of beef so she just got quesadillas and a side of mashed potatoes, she paid and we waited. They then let us know that they were out of mashed potatoes and that there not going to make some more just for her bc they closed in 10 minutes very which was completely fine but the way it was said BY THE MANAGER at that was not. I don’t think a store should be open if they can’t provide over half the things on the menu.

Atmosphere: 1

Food: 1

Service: 1

Justin Hopper

Didn't like the service that got my order wrong I ended up over paying I feel like I I overpaid I did not have a great experience and I will not be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Alexa Tamburrino

Ok this place is so horrible I ordered food and once i paid for what i ordered they come back 20 mins later and said they didn’t have they could not tell me earlier and the chicken was so dry it was just as crispy as the breaded on the chicken and they couldn’t even give us are money back when they told us they didn’t have what we wanted it was my last 20 dollars it was so bad and honestly it was messed up and this isn’t the first time it happened to me at this place either

Atmosphere: 1

Food: 1

Service: 1

Brandie Moose

Great food and great workers shout out T.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco, Nachos, Doritos Cheesy Gordita Crunch

Jonathan Phillips

Night time crew is on point, but afternoon crew I had to go inside because my crunchy taco was literally out of the wrapper and a mess in the bag. They also forgot my fries. When I went inside the manager on duty seemed to be yelling at one of the cooks or food prep and just seemed like a personal attack to him when he was just trying to work quicker by using another station. This location is still better compared to the other location by Wendy's.

Atmosphere: 5

Food: 5

Service: 4

Joel Hendryx

The man Johnthan Cook is an excellent chief. My food was gourmet and fast 10/1

Atmosphere: 5

Food: 5

Service: 5

Alma Ayoubi

Hello There,I hope y'all doing well.I love Taco Bell but they have messed up with my order again and this 100th time had a problem with them messing up my order.I advise you guys to never speak on the intercom and just get out of the car and order anything from Taco Bell.Thank You.Have A Great Day.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Taco, Ground Beef Burrito

melinda honeycutt

This location is awful! You never get sauce with your order. The young girls in the drive thur are rude. So on so on!

Atmosphere: 1

Food: 3

Service: 1

T Smith

We got the chicken quesadilla, chalupa, a supreme taco, a freeze, and some rolled chicken taco things(those weren't good. They were too hard to eat). I gave this a 5 star rating solely off the customer service I received from Hailey, or at least that was the name on my ticket. I went late evening and could tell she had already had a long day yet she was very attentive, asked about my day, and gave compliments! There was a delay in the drive thru on food, but she made sure she was the one to bring it out to me when it was ready. Top notch service from her for sure! Will be back if she's working.

Food: 4

Service: 5

Recommended dishes: Taco, Chicken Quesadilla Combo

Deanna Pascucci

After ordering in the drive thru we were asked to pull around front and wait for our order there.Okay so we go wait for 15 minutes while our one year old is starting to get cranky in the backseat. I decide to go in and see what’s taking so long. I stood there waiting for someone to notice me and the first person was a young black man whom I approached and asked if he could help me. I told him we ordered at the drive thru and we’re told to wait out front he mumbled something. I said I’m sorry? He mumbled again and I said I’m sorry I can’t understand what your saying he finally said “I’m just the drive thru packer” I said okay well did you pack my order as I’m trying to hand him my receipt he stood there and stared at me like I was speaking a different language.I asked if he could ask someone else he turned and looked at a female employee with pink braids who walked up to me and asked me “what I needed” I told her the same story she walked away grabbed a bag off the back counter and rudely handed it to me. Knowing my food was probably cold at this point I took it anyway because my kid was probably screaming now.I’ve been to this location multiple times I can say they are clean and I’ve never gotten my order wrong. But the attitudes on these people are awful. They couldn’t care less about their jobs or customer service and clearly need to be trained on how to speak to people unless his goal in life is to be a “drive thru packer.” A nice oh I’m sorry let me check would’ve been a more appropriate response but I guess I’m asking too much of a Taco Bell employee

Atmosphere: 2

Food: 2

Service: 1

Ray Bennett

Regular Recipe Pieces hard and very dry. Wrong item with Meal. Couldn't eat. Got home before discovered. Not planning on returning to this Store.

Atmosphere: 1

Food: 2

Service: 3

Will S

No app access, prices higher than the TB down the road, always super stingy with sauces, I can only assume the owner is the biggest penny pincher in the area.

Atmosphere: 1

Food: 1

Service: 1

William Sumner

No app access, prices higher than the TB down the road, always super stingy with sauces, I can only assume the owner is the biggest penny pincher in the area.

Atmosphere: 1

Food: 1

Service: 1

Ruddy Ramos

Today 7/6/23 bad place to go. Don’t waste your money in here. The manager looks like he just put the crack pipe down he don’t recognize what’s a leg or tigh looks like. Rude service and bad people at front. If you don’t like your job go back to prison or sell more drugs. Bad place no good bojangles at 601 is way

Atmosphere: 1

Food: 1

Service: 1

Jonathan Suarez

Been here multiple times and the food is usually warm and tastes good but when I went last night I ordered nachos and they tasted disgusting and made me physically sick. For the moment I’d suggest avoiding this location completely until they get their location sorted out cause it’s

Atmosphere: 3

Food: 1

Service: 4

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