Bruegger's Bagels

4104 Surles Ct, Durham
(919) 941-6306

Recent Reviews

Nedrick Yarborough

Bruegger's never disappoints. I love love the sun-dried tomato spread. Staff always understands their assignment. I am a NY transplant and I haven't had a better bagel in NC thus far.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Bagel Bundle, Bagel Bundle, Baker's Dozen, Single Bagel, Half Dozen, Deli Sandwich

Ekaterina Nekrasova

Got turkey sausage, egg and cheese on everything bagels this morning+ OG and everything was fresh and delicious! Flavorful but not greedy. Friendly staff and clean space. Will be back

Amanda Doyle

Rude and terrible customer

Atmosphere: 1

Food: 1

Service: 1

Malikah Mustafa

I am ALWAYS greeted with a friendly smile and EXCELLENT Customer Service whenever I visit this bagel store. The manager Lori and assistant manager Claire are so sweet and friendly to everyone. They also remember my “special” order every time I come in! I just love the food here - Would definitely Highly Recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich, Herby Turkey

Tom P.

Decent bagel and service.

Food: 5

Service: 5

J EJay

I visited this location while traveling for a business trip for a week. I gave them my business for two days of this trip and both times at different times of the day a lady with blonde hair was very nasty and rude and was walking around like she didn't want to be at work and the person at the register I think her name was Clair was very snappy and rude and rolled her eyes as I was asking a question about when the orange juice was poured and stated that if I didn't believe her answer I didn't have to buy it and proceeded to argue with me. I will NEVER give my business or money to this business EVER again especially after being a DM in the food industry this is very unacceptable. They need to change management and get nicer staff clearly they don't need to be employees of this franchise. The other staff members (2 males and the other female) were okay but those other ones named and described need to be removed immediately.

Atmosphere: 1

Food: 1

Service: 1

Michael Jennings

Great ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

JJ

I was a little confused because I got a turkey egg cheese bagel with no egg and unfortunately it was like 6$ but I take partial blame as I didn’t check my slip. Overall thought the bagel was still very tasty.

Atmosphere: 4

Food: 4

Service: 4

Kevin S.

Fresh breakfast food served hot and fast. Love this place for sandwiches or simply bagels and coffee. Clean and great service.

Elissa

I wanted to take a moment to express my deepest gratitude for the exceptional service we received from your team. Yesterday, we placed a catering order for our Pharmacy Week celebration, and the experience exceeded our expectations in every way.Upon placing the order, I included a special request in the comments section, hoping to add a personal touch to our celebration. When we arrived to pick up our order, we were absolutely delighted to find that each box was adorned with an adorable printed image that read "Happy Pharmacy Week" and "Thank You For All You Do." This small but incredibly thoughtful gesture meant the world to our team and went a long way in making our Pharmacy Week celebration truly special for our hardworking employees.The quality of the breakfast was, as always, outstanding. The bagels were fresh, the spreads were delicious, and the variety catered perfectly to our diverse tastes. Additionally, the pick-up process was a breeze. Everything was ready and organized, allowing us to get back to the office swiftly.Your team at the Shiloh Crossing Bruegger's Bagels has proven that you not only excel in providing delicious food, but you also go above and beyond to ensure your customers feel valued and cared for. Your dedication to customer satisfaction is truly commendable.Thank you, Bruegger's Bagels - Shiloh Crossing Team, for making our Pharmacy Week celebration one to remember. We look forward to continuing to enjoy your exceptional service and delectable offerings for many celebrations to come!

Chris K (Crispy)

They had a good number of staff people working, yet even when there was a lull of customers noone came out to clean off the tables.The everything bagels are not as crisp as they used to be. I think it's because they don't put any egg wash on them like they do the other ones when it goes in the oven. Disappointing!

John Lawler

One of the most delicious breakfast bagels I’ve had. Nice variety of gourmet bagels to purchase. Their bagel sandwiches are definitely the best I’ve had and they cut them in half for ease of eating! The composition of the bagel sandwich was perfectly executed. Delicious and creamy, while not soggying the bagel itself. Solid structural integrity of the sandwich. Super delicious cream cheese selection. The honey sriracha was my favorite.The staff were all very helpful and friendly too. Very nice and welcoming!!I’ll be getting all my bagels from here from now on! The prices are also quite reasonable. Bakers dozen is ~13$. Great treat for grabbing some bagels for when family is in town from here.

Daniel Duke

Friendly neighborhood place. Have visited this location for years. It's a franchise location so you can sit down and eat unlike some of the corporate owned locations around.

Tommy Mann

Fire!!! Everything we ordered was delicious. The line was long and there's a reason for that, It's because the place is so good!!! Will definitely stop in the next time we're in town.

Christen Francescone

Our bagels were good but not quiet NY bagel good.

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