Starbucks

706 9th St, Durham
(984) 842-3029

Recent Reviews

Lora Bryant

This Starbucks has been notorious for making drinks incorrectly. It is very frustrating to pay for cold foam to be added to a drink and to not have it put on the drink. Every single time my husband or I have ordered any drink with cold foam at this location, they never add it. We have even *politely* asked them to remake the drink or to simply just add the cold foam, and each time, the drink is remade to be very bitter, or without cold foam again. All we have ever gotten is a light layer of frothed cream on top - definitely not cold foam.One particular time, I had ordered a shaken espresso and added cold foam to it; of course, the drink came out without cold foam. The barista saw me standing there waiting to talk to someone about the drink and she said to one of the other workers, “what does she want?” in a very condescending tone. I asked her if she could please just add cold foam to the drink. She took it out of my hands, threw it away, and remade the drink (it is their policy to not take drinks back). When she brought me out the new drink, it had A LOT of cold foam on it, but it had an insane amount of salt in it. I’ve never had a salty drink from Starbucks and was shocked when I received it. I’m not sure if it was out of spite or if it was a genuine mistake, but either way, I could not drink it because it was too salty. I just threw the drink away and left.Although this is the most convenient Starbucks to where I work, I will not be back. Unfortunately, they just simply do not care about providing quality service. And I have contacted customer support a few times in the past, and they have assured me that they passed the feedback along to the branch manager, yet, no changes have been made.

Atmosphere: 3

Food: 1

Service: 1

Filipp Nesterov

I just went to Starbucks and it was awesome, totally deserves 5 stars! Right when I walked in, it felt super welcoming and chill. The people working there were all smiles and super quick to make my favorite drink just the way I like it.The coffee is always amazing here. I got my usual latte, and it was just perfect—super tasty and made just right. They really know what they're doing with their coffee and it shows.But it's not just the coffee that's great. The place is always clean, and everyone working is really fast and nice, which makes it a cool spot to hang out or get some work done.The best part about this Starbucks is how friendly it is. After you go a few times, the folks making your coffee start to remember you and what you drink, which is pretty cool. It makes you feel like you're part of a little community.So, if you're looking for a great place to grab a coffee or just chill for a bit, this Starbucks is where it's at. They don't just make awesome coffee; they make your day better, too. Can't wait to go back for my next coffee fix!

Atmosphere: 5

Food: 5

Service: 5

Bonnie Northington

Love there

Food: 5

Service: 5

Brian Harris

That's my home starbucks.. great service and conversation...

Matthew Scola

Very Slow

Emma

They were fast and nice

Jane R

Went there this morning for a drink and had a great experience! Alvin helped me, and I didn’t catch the name of the employee was shadowing them but they were both so sweet!! Even offered to remake my drink if I didn’t like it :)

Service: 5

Elizabeth Rocha

Food was good but it took them a long rime to get my order. There's no seating at all. It's only for pick up.

Atmosphere: 1

Food: 5

Service: 1

Backwoods Fishing and Hunting

Nice staff always willing to serve a cup with a smile.

Atmosphere: 5

Food: 5

Service: 5

Jane F.

It took them more than 5 mins to get a simple pike ready and it's not even hot at all. I'd rather go to a regular Starbucks 1000 times than this place.

Jerzey boii43

Great place to get Great food and coffee plus fantastic services.

Atmosphere: 4

Food: 4

Service: 4

Scherita

When I said I wanted extra caramel drizzle, they understood the assignment! ❤️

Food: 5

Service: 5

Trina Green

The food was dry, there was no where to sit, and the light skinned guy with the curly hair totally messed up my order and ruined my lunch break. I’ll just go to the one near my house from now on.

Victoria Vanhook

Cake pops and coffee . This location did not disappoint. Great customer service .

Atmosphere: 4

Food: 5

Service: 5

Hannah H

Had a hair in my coffee!!! Never in my life at any Starbucks, have I had hair in my freaking coffee ?. The people here are always friendly but lord, idk if I can come back after this

Load More