Had been here a few times and it was good BUT tonight I went with my daughter who order the quesadilla with only meat and cheese and I got steak street tacos. The meat was reheated and the quesadilla was wrong. Took it back and not only do they not do refunds but also no offer to remake it. There is no sign saying no refunds there like some places. Definitely would not recommend!!!!! No customer service nor trying to make the things right!!!! If we wanted reheated meat we would have eaten at home.
Lareshia O.
Best tacos and food EVER!!! Always friendly. Better than any sit down Mexican restaurant I have ever eaten at.
Mike W.
Best al pastor tacos I've had this year. Definitely will be back to try out other items!
Roxana P.
Got a Torta and Quesadilla Supreme, both carne asada, a little past @11PM when they were closing up. The people were just as amazing as their food and the total came out to be $22. I highly recommend this place to anyone who is looking for an authentic Mexican food truck
Roving16233818954
HAD AN AMAZING STAY AT THE RED ROOF KELLY & KAMAR ARE PHENOMENAL AND I WILL DEFINITELY COME BACK AGAIN TO STAY HERE! Highly recommended for anyone looking for a great place to stay for an abasing price with great staff THANKYOU again.
J441VTanthonyj
Kamar was great during check in very polite young man thank you for treating me and my wife with hospitality. The room was clean and free of trash I heard bad things about this location but I must say my stay was very comfortable will return
aaron g
5 out of 5. i rate the city of durham thou on this comments bc they want to take ova the hotel! they are going on dates down the hallways & saying ‘good talk’ as they walk by. last county worker that say good talk to me i out on ‘tier clock’ ; out in the common area in washoe co bldg. the guy mumbles ‘good talk’ to me as i return to my room in washoe co bldg that (wcso) they have me @ for no reason to begin w! So.
bk_reviews1
DO NOT STAY HERE. Worst management and corporate response to an incident. This hotel is a PIG in a DRESS. Room had been used, but then bed simply "made". Black Mold in shower (see photos), AC unit was moldy. All the rooms were the same. Elevator smelled of urine and pot. People grilling and parting in the stairwells. Front desk simply said, it's my last night working here, and I would have to talk to management/corporate. I went all the way up the chain, tossed around, and I was finally told the case is closed and nothing will be done. We used the room to change our clothes to go out and did not return
lorifH2632RI
It won't let me choose no stars, so I had to put one star, but trust me DO NOT STAY at this hole of a motel! I had the most horrific experience today with the manager Ebony that I still cannot believe it actually happened. I called 2 days before and the morning of my check in asking if I could just check in 1.5 hours early as my flight gets in at 1pm and I had 2 large suitcases and no transportation. They told me they'd mark my reservation, then I called this morning and the manager was soo rude to me on the phone and wouldn't even consider an early check in, kept telling me check in is at 3pm with no flexibility. I ended up going to the hotel early and figured I'd sit in the lobby only to find out she has the lobby closed and would not allow me to sit in it and wouldn't even see if she could check me in early. She was soo rude, abrasive, unsympathetic, uncompromising and has no customer service skills, she was yelling at me the whole time, I just couldn't believe what I was hearing from her and continuously threatening to cancel my reservation for my 2 week stay. I sat in the vestibule because I had no where to go and she continued to yell at me and tell me I couldn't be there, I spoke back to her and she started screaming at me telling me she was cancelling my reservation and then proceeded to threaten my life she said "she'd f**k me up and kick my a** across this hotel, she said I was lucky she needed her job otherwise she'd come right out there and take care of me" (needs her job, is she kidding)? Then she told me she cancelled my reservation and called the police to come remove me from "her premises". I asked to speak to the owners and she refused to give me any information. She was out of control. The police came and asked me if I'd like to press charges? I would have loved to but unfortunately i'm in town to take care of my dad who is sick and don't have the time to deal with this situation. Honestly, she did me a HUGE favor because this place soo filthy, disgusting, run down, I don't want to even imagine how horrifying the rooms must be. They say you get what you pay for and boy if that's not the truth in this case. Please do not support this place and show her she can not treat people this way! I hope I can save others from having to go through what I did today. I'm still shaking from the whole situation.
suesF5918ES
We have stayed at RR in various locations multiple times in Pa., Va., and NC-Duke mainly because of welcoming my dogs and having a good place to take them outdoors. I have asked in the past (Durham-Duke and Harrisburg, Pa, if my 10 lb terriers were welcome and been assured they were no problem). Apparently it IS a problem and only ONE dog is welcome.. Also since we were there for a tx at Duke Medical we left them in the room and they barked when there were people in the outside corridor near the rooms and it was noted and was an issue. I am sorry they bothered anyone. The room was in poor condition with rust, paint issues, dirty floor, NO hangers but would have stayed again as it is near the Medical Center. Our dogs are usually quiet, well mannered and non destructive. Will go back to LaQuinta as before..
Disappointing. $2.50 for fairly meager tacos. No pastor or lengua available. Salsa was interesting (chipotle?) but too sweet. No charring on the asada or chorizo. Asada was gristly, chewy. Service was kind and quick.
Angel ACOSTA CAMACHO
(Translated by Google) I went back to Mexico, what a good taste !!!(Original)Volví a méxico que buen sabor !!!
Power Group
(Translated by Google) Very tasty(Original)Muy sabroso
Y7166BWedh
Jordan, the desk clerk was great, helped resolve reservation issue. He was very polite and professional. My room was exceptionally clean and appeared newly remodeled. Tommy had a queen bed, work station, safe, microwave & mini refrigerator. Bed was comfortable. Too tired to watch RV but it was big and new. Not sure what else you could want for $60/night.
KPP86
We stayed for one night and the rooms were clean, front desk was friendly and the property looks to be going through some renovations. The water pressure was good in the bathrooms and the place was quiet and convenient for our needs.
Had been here a few times and it was good BUT tonight I went with my daughter who order the quesadilla with only meat and cheese and I got steak street tacos. The meat was reheated and the quesadilla was wrong. Took it back and not only do they not do refunds but also no offer to remake it. There is no sign saying no refunds there like some places. Definitely would not recommend!!!!! No customer service nor trying to make the things right!!!! If we wanted reheated meat we would have eaten at home.
Best tacos and food EVER!!! Always friendly. Better than any sit down Mexican restaurant I have ever eaten at.
Best al pastor tacos I've had this year. Definitely will be back to try out other items!
Got a Torta and Quesadilla Supreme, both carne asada, a little past @11PM when they were closing up. The people were just as amazing as their food and the total came out to be $22. I highly recommend this place to anyone who is looking for an authentic Mexican food truck
HAD AN AMAZING STAY AT THE RED ROOF KELLY & KAMAR ARE PHENOMENAL AND I WILL DEFINITELY COME BACK AGAIN TO STAY HERE! Highly recommended for anyone looking for a great place to stay for an abasing price with great staff THANKYOU again.
Kamar was great during check in very polite young man thank you for treating me and my wife with hospitality. The room was clean and free of trash I heard bad things about this location but I must say my stay was very comfortable will return
5 out of 5. i rate the city of durham thou on this comments bc they want to take ova the hotel! they are going on dates down the hallways & saying ‘good talk’ as they walk by. last county worker that say good talk to me i out on ‘tier clock’ ; out in the common area in washoe co bldg. the guy mumbles ‘good talk’ to me as i return to my room in washoe co bldg that (wcso) they have me @ for no reason to begin w! So.
DO NOT STAY HERE. Worst management and corporate response to an incident. This hotel is a PIG in a DRESS. Room had been used, but then bed simply "made". Black Mold in shower (see photos), AC unit was moldy. All the rooms were the same. Elevator smelled of urine and pot. People grilling and parting in the stairwells. Front desk simply said, it's my last night working here, and I would have to talk to management/corporate. I went all the way up the chain, tossed around, and I was finally told the case is closed and nothing will be done. We used the room to change our clothes to go out and did not return
It won't let me choose no stars, so I had to put one star, but trust me DO NOT STAY at this hole of a motel! I had the most horrific experience today with the manager Ebony that I still cannot believe it actually happened. I called 2 days before and the morning of my check in asking if I could just check in 1.5 hours early as my flight gets in at 1pm and I had 2 large suitcases and no transportation. They told me they'd mark my reservation, then I called this morning and the manager was soo rude to me on the phone and wouldn't even consider an early check in, kept telling me check in is at 3pm with no flexibility. I ended up going to the hotel early and figured I'd sit in the lobby only to find out she has the lobby closed and would not allow me to sit in it and wouldn't even see if she could check me in early. She was soo rude, abrasive, unsympathetic, uncompromising and has no customer service skills, she was yelling at me the whole time, I just couldn't believe what I was hearing from her and continuously threatening to cancel my reservation for my 2 week stay. I sat in the vestibule because I had no where to go and she continued to yell at me and tell me I couldn't be there, I spoke back to her and she started screaming at me telling me she was cancelling my reservation and then proceeded to threaten my life she said "she'd f**k me up and kick my a** across this hotel, she said I was lucky she needed her job otherwise she'd come right out there and take care of me" (needs her job, is she kidding)? Then she told me she cancelled my reservation and called the police to come remove me from "her premises". I asked to speak to the owners and she refused to give me any information. She was out of control. The police came and asked me if I'd like to press charges? I would have loved to but unfortunately i'm in town to take care of my dad who is sick and don't have the time to deal with this situation. Honestly, she did me a HUGE favor because this place soo filthy, disgusting, run down, I don't want to even imagine how horrifying the rooms must be. They say you get what you pay for and boy if that's not the truth in this case. Please do not support this place and show her she can not treat people this way! I hope I can save others from having to go through what I did today. I'm still shaking from the whole situation.
We have stayed at RR in various locations multiple times in Pa., Va., and NC-Duke mainly because of welcoming my dogs and having a good place to take them outdoors. I have asked in the past (Durham-Duke and Harrisburg, Pa, if my 10 lb terriers were welcome and been assured they were no problem). Apparently it IS a problem and only ONE dog is welcome.. Also since we were there for a tx at Duke Medical we left them in the room and they barked when there were people in the outside corridor near the rooms and it was noted and was an issue. I am sorry they bothered anyone. The room was in poor condition with rust, paint issues, dirty floor, NO hangers but would have stayed again as it is near the Medical Center. Our dogs are usually quiet, well mannered and non destructive. Will go back to LaQuinta as before..
Restaurantji Recommends
Disappointing. $2.50 for fairly meager tacos. No pastor or lengua available. Salsa was interesting (chipotle?) but too sweet. No charring on the asada or chorizo. Asada was gristly, chewy. Service was kind and quick.
(Translated by Google) I went back to Mexico, what a good taste !!!(Original)Volví a méxico que buen sabor !!!
(Translated by Google) Very tasty(Original)Muy sabroso
Jordan, the desk clerk was great, helped resolve reservation issue. He was very polite and professional. My room was exceptionally clean and appeared newly remodeled. Tommy had a queen bed, work station, safe, microwave & mini refrigerator. Bed was comfortable. Too tired to watch RV but it was big and new. Not sure what else you could want for $60/night.
We stayed for one night and the rooms were clean, front desk was friendly and the property looks to be going through some renovations. The water pressure was good in the bathrooms and the place was quiet and convenient for our needs.