This is my favorite place to visit once I touch down at RDU airport ( not to far) . The sauce is better than cane sauce, and the toast is better too. The wing and tenders combo is my go to. I love the peach tea and frozen lemonade
Atmosphere: 5
Food: 5
Service: 5
Gustavo A Díaz M
you have to wait 15 to 20 minutes for an order the service is actually bad.
Atmosphere: 1
Service: 1
Courtney Austin
Zaxby’s has the best toast in my opinion and great food.
Atmosphere: 5
Food: 5
Service: 5
E Brezzy
Love the salad
Cynthia
First time there and last
Atmosphere: 4
Food: 2
Service: 3
Derick Barringer
I stopped at this facility for lunch and was having a not so good day. I went inside to order and could not decide what I wanted for lunch. The front counter worker (Kaitlyn) helped me figure that part out. I want to recognize her service today because she was vert=y patient with me and just all around full of smiles and energy. She is the perfect example of going above and beyond. She did not mention a survey, but I asked her did her restaurant offer surveys for their employees and she said yes, but I accidently threw away my receipt. I call the store and ask for a manager to express how good my service was, and she recommended me do a review. I left with a smile, despite going in with a frown.
Atmosphere: 5
Food: 5
Service: 5
Vicki Gurry
Got egg rolls with NO dipping sauce. No catsup for the fries and 4 tiny chicken strips for $14!!! What a effin bargain!!! NOT bye-bye Zaxbys. What a rip
Atmosphere: 2
Food: 3
Service: 2
Addison
Open your lobby stop being lazy and get to work.
Atmosphere: 1
Food: 1
Service: 1
Ryan Williams (Howardrawr)
Spent 30 min at the drive through for a basic meal order. They take orders and make you pay then have you park with 4-5 other parked cars waiting for a person to walk out the food. This is not efficient when the drive through line is empty. Now a person is walking up to every car with 2-3 orders in their hand bc they don't know who is who, wasting more time. Clearly this place is not being managed well. So I'm not sure I even blame the employees.Update 2/21 much faster in providing food. Waited only a few minutes. They are however still requiring all cars pull ahead into parking before giving food. The entire restaurant was empty and no one was in the drive through. Why are you requiring workers to walk out every order? Wasted time and effort. -1 star
This is the 2nd time (months apart) I pick up my online order and there is no slaw because you are out. Instead you give me more toast.... really? Your website needs to show that slaw is out when I'm placing an order... like how is it an option to select? This location is disappointing. Also ordered 4 fingers... got 3. Everything is dried out and ordered almost 3 hours before closing...
PixLisReaL
This location seems to always have something wrong with it. You can't order the full menu online such as the loaded fries or the signature clubs, they always forget something in your order whether it be something as small as sauces or large as a whole order of fingers, and it is always a long wait regardless of whether you're the only customer or not. It is much easier to go 5 miles down the highway to the location in Cary than it is to gamble on this location getting your already limited to select items order right.
Food: 2
Service: 1
Heath Winslow
Asking cars to pull up after they've paid at the window, HAS to stop. This system is no way speeds anything up. I ended up waiting over 30 minutes for an order I had already paid for. I won't pull up again. Everyone else should stop doing it too. Make them serve YOU first. Aftee waiting over half an hour while tejy served a dozen other cars, I got not so much as an "I'm sorry" or an offer to comp my meal, etc. Do better.
Atmosphere: 2
Food: 4
Service: 1
Pax Morse
The drive thru is slow every time. I waited 10 min for my food just for it to be nasty. The fries tasted spoiled. The nibbler was just thrown together and the overall meal was luke warm. The lemonade tasted like they poured the whole bag of sugar in it. I’m going to have to give this location up there have been no improvements.
A 35 Minute wait time is crazy...
This is my favorite place to visit once I touch down at RDU airport ( not to far) . The sauce is better than cane sauce, and the toast is better too. The wing and tenders combo is my go to. I love the peach tea and frozen lemonade
Atmosphere: 5
Food: 5
Service: 5
you have to wait 15 to 20 minutes for an order the service is actually bad.
Atmosphere: 1
Service: 1
Zaxby’s has the best toast in my opinion and great food.
Atmosphere: 5
Food: 5
Service: 5
Love the salad
First time there and last
Atmosphere: 4
Food: 2
Service: 3
I stopped at this facility for lunch and was having a not so good day. I went inside to order and could not decide what I wanted for lunch. The front counter worker (Kaitlyn) helped me figure that part out. I want to recognize her service today because she was vert=y patient with me and just all around full of smiles and energy. She is the perfect example of going above and beyond. She did not mention a survey, but I asked her did her restaurant offer surveys for their employees and she said yes, but I accidently threw away my receipt. I call the store and ask for a manager to express how good my service was, and she recommended me do a review. I left with a smile, despite going in with a frown.
Atmosphere: 5
Food: 5
Service: 5
Got egg rolls with NO dipping sauce. No catsup for the fries and 4 tiny chicken strips for $14!!! What a effin bargain!!! NOT bye-bye Zaxbys. What a rip
Atmosphere: 2
Food: 3
Service: 2
Open your lobby stop being lazy and get to work.
Atmosphere: 1
Food: 1
Service: 1
Spent 30 min at the drive through for a basic meal order. They take orders and make you pay then have you park with 4-5 other parked cars waiting for a person to walk out the food. This is not efficient when the drive through line is empty. Now a person is walking up to every car with 2-3 orders in their hand bc they don't know who is who, wasting more time. Clearly this place is not being managed well. So I'm not sure I even blame the employees.Update 2/21 much faster in providing food. Waited only a few minutes. They are however still requiring all cars pull ahead into parking before giving food. The entire restaurant was empty and no one was in the drive through. Why are you requiring workers to walk out every order? Wasted time and effort. -1 star
Restaurantji Recommends
Love those
Atmosphere: 5
Food: 5
Service: 5
This is the 2nd time (months apart) I pick up my online order and there is no slaw because you are out. Instead you give me more toast.... really? Your website needs to show that slaw is out when I'm placing an order... like how is it an option to select? This location is disappointing. Also ordered 4 fingers... got 3. Everything is dried out and ordered almost 3 hours before closing...
This location seems to always have something wrong with it. You can't order the full menu online such as the loaded fries or the signature clubs, they always forget something in your order whether it be something as small as sauces or large as a whole order of fingers, and it is always a long wait regardless of whether you're the only customer or not. It is much easier to go 5 miles down the highway to the location in Cary than it is to gamble on this location getting your already limited to select items order right.
Food: 2
Service: 1
Asking cars to pull up after they've paid at the window, HAS to stop. This system is no way speeds anything up. I ended up waiting over 30 minutes for an order I had already paid for. I won't pull up again. Everyone else should stop doing it too. Make them serve YOU first. Aftee waiting over half an hour while tejy served a dozen other cars, I got not so much as an "I'm sorry" or an offer to comp my meal, etc. Do better.
Atmosphere: 2
Food: 4
Service: 1
The drive thru is slow every time. I waited 10 min for my food just for it to be nasty. The fries tasted spoiled. The nibbler was just thrown together and the overall meal was luke warm. The lemonade tasted like they poured the whole bag of sugar in it. I’m going to have to give this location up there have been no improvements.