Arby's

838 S Van Buren Rd, Eden
(336) 627-0681

Recent Reviews

David G

Great food, but I wish they'd bring back the ArbyQ even if for a limited time. Sometimes food isn't good if it's not messy & the ArbyQ was both messy and good!

Val Barnes

I always go through the take-out window, and the inside of the dining room always looks nice. The food is very good, I will miss their fish sandwiches. I usually get the Greek gyro, and it’s the best around. The personnel are fast and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gyro Sandwich, Arby's Signature Sandwiches, Rueben, Turnovers, Any Slider

Bob Durham

Was Gonna Enjoy Some Sports On the TV ? They Took'em All Out ? Ruined Our Family Get ta Together.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Arby's Signature Sandwiches, Turkey Club Sandwich, Curly Fries, Beef, Turnovers

Kathleen Wilson

Drive through, love my car so atmosphere was great, service was wicked slow, painfully slow, food was not great, today beef is not near as good as it used to be.

Atmosphere: 5

Food: 2

Service: 1

Hardy Carter

Nasty floors and tables, bad smell, service and food good!

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Beef

Chris Modery

Was ok, service was good but the bread and RB were definitely on the old side the bread was crystalized and chewy and the RB looked like cheap packaged RB not sliced fresh and it was just thrown on old bread in a small wad in middle of bread I got the 4 for 10$ beef and they all sucked. No love goes into anything there just routine service and subpar food I assume corporate will step in soon.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Beef and Cheddar

Robbie Nelson

Every time I come here most of the staff are rude or unprofessional. Came here today and the person fixing the food actually complained they had to fix two gyros saying they didn't have time to do it. I don't know why it's a problem to actually do the job.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Beef and Cheddar, Curly Fries

Rosanna A. Tejeda Matos (Rosanna)

Thanks Arbys for answering. Very kind. ?

Atmosphere: 4

Food: 4

Service: 4

KL Scales

Everything I ordered was

Atmosphere: 2

Food: 1

Service: 3

Kenya Bridges

The drive-thru lady was very nice. My food was the way I ordered it. She was

Atmosphere: 4

Food: 5

Service: 5

Jerry Grubb Jr

Did roast beef is okay.But they don't need to make burgers I got one of them good burgers it was the worst burger I ever had it was dry flaky not much taste the need to stick too roast beef and leave the other stuff alone they know nothing about I think it was around $5 maybe a little more but I think it wasn't worth it maybe a dollar is a good price but get rid of it and stop selling people slop my dog wouldn't even eat the reminder of it turned her nose up. That was a bad thing to do too good burger 2 use that move to help sale that.That make that move look bad. They need to change the name of good burger ? too bad Burger ?.And change spokes person doing commercial he just doesn't got what it takes that guy couldn't sale a ice too a Eskimo.Just saying if y'all want to have more business get rid of him. And get the write one cooking that knows what that doing and really knows how to cook a burger the wright way or get rid of it...

Food: 1

Christine

Employees were all outside talking with someone from the Havoline store. Food was not started, and I was told I had to wait for it. After seeing 2 cars get their food while I was waiting (we weren't even given our drinks or receipt at the window), I decided to go inside and find out what was happening. I had placed my order online and was curious if it had at least been started. I was met with attitude and told they were making it. I checked my order, realized I didn't have my mozzarella sticks, no receipt, no condiments and no napkins. I told the attitude lady I didn't have my mozzarella sticks and she went to the heat lamp. She grabbed them and slammed them into my bag. Then she went around the corner and started saying nasty things about me to the employee on that side. The 3rd employee who was running drive thru stood near her and said, "No.. You're good. You got more patience than me." to the attitude lady. When attitude lady came back around, she turned her back to me as I said I needed my receipt. With her back still turned to me she said they don't have a receipt for me. I then asked for the corporate number. The employee she was complaining to about me came around and attitude lady said I wanted the corporate number because of the missing receipt. I told attitude lady I wanted corporate number because of what was said about me, the attitude, the fact that all of them were outside instead of working orders and the fact that my order was wrong. Believe it or not, they actually did have a receipt for me and I got it. As a regular customer at this Arby's, I am sorely disappointed and dissatisfied. I was ok with their mistakes until I heard attitude lady call me a b to the 3rd employee. All because they didn't have my order right and I asked for missing items. Not to correct the sandwiches that were messed up, too.. just give me the missing items.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Arby's Signature Sandwiches, Beef and Cheddar, Mozzarella Sticks, Crinkle Fries, Fountain Drink, Any Slider

MsCUS

Arby's is always the best. I appreciate the good customer service. Food is always fresh. ?

Atmosphere: 5

Food: 5

Service: 5

Dolly Biscayne

They always make you pull up. The food is never hot. The last 3 times something was missing and had to go in and ask for it .

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Curly Fries

Matt N

We ordered online and came through the drive-thru to pick it up. We were told to pull into one of the adjacent parking spots and that our food would be brought out shortly.25 minutes later I went in to ask (politely) when the food would be ready. I was informed that our food had been ready and that they don't bring online orders out to people.Please don't tell customers that you will bring their food out and then not follow through. Now that our food has been sitting for 25+ mins, some of it is obviously soggy. We are very disappointed in the service we have received tonight.

Atmosphere: 1

Food: 3

Service: 1

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